Type
Bingo Cards
Description

Caring
Collaborate
Communication
Considerate
Understand
Upbeat
Smile
Supportive
Superior Services
Teamwork
Thank You
Thoughtful
Oblige
Happy
Open Minded
Objective
Observant
Meet
Escort
Empathy
Excellence
Enthusiasm
Respect
Responsibility
Listening
Effort
Reaction
Verbal
Vocal
Visual
Value
Initiative
Interaction
Compromise
Courteous
Empower
Expectations
Residents
Family
Customers
Priority
Visitors
Attitude
Be Polite
Friendly
Employees

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Communication Skills Word Search

Type
Word Search
Description

Body language
Clarity
Collaboration
Concision
Confidence
Convincing
Empathy
Explaining
Feedback
Friendliness
Head gestures
Imagination
Listening
Motivation
Nonverbal Communication
Respect
Sign language
Social
Speaking
Talking
Teamwork
Telephone
Visualizing
Writing

Leadership Word Search

Type
Word Search
Description

persevere
time
trust
trustworthiness
responsiblity
citizenship
fairness
successful
planning
programs
collaboration
goals
empathy
polite
communication
teamwork
compassion
reliable
teacher
student
thoughtful
leadership
leader
courage
hardworking
honest
mature
caring
friendly
respect

Workplace Behaviors Worksheet

Type
Matching Worksheet
Description

A set of values based on moral virtues of hard work and diligence Work Ethic
Websites witch includes sexual or improper content. Risqué websites
Worthy of trust ; reliable Dependability
The quality or state if being on time or arriving early. Punctuality
A settled way of thinking or feeling about someone or something , typically one that is reflected in a person’s behavior . Attitude
To send unsolicited electronic mail or text messages simultaneously to a number of email addresses or mobile phones. Spamming
Adherence to moral & ethical principles; soundness of moral character ; honesty. Integrity
The analysis of how working hours are spent & the prioritization of tasks in order to max personal efficiency in the workplace Time management
A set of rules specifying the garb or type of clothing to be worn by a group or by people under specific circumstances. Dress code
Etiquette governing communication on the internet. Netiquette
Being reprehensive of differences; having variety Diversity
How information is exchanged through speech, written text , or signs ( body language Communication
Cooperative or coordinated effort on the part of group of persons acting together as a team or in the interest of a common cause . Teamwork
Exertion of physical or mental power to work hard, determined attempt. Effort
A code that governs the expectations of social behavior in a workplace , group , or a society. Work etiquette
The state or fact of being responsible ,answerable , or accountable for something within ones power control , or management Responsibility
The ability to use knowledge, facts, and data to effectively solve problems. Problem solving
A highly skilled employee in all area that shows a high level and beyond basic requirements Professionalism
Hard skills are teachable abilities that can be defined and measured Hard skills
characterize your relationships with other people Soft skills
Verbal Listening Non-verbal Written visual Types of communication

Professionalism Vocabulary Crossword

Type
Crossword
Description

to build confidence through teamwork and open, candid communication trust
to treat one another with dignity, and fairness, appreciating the diversity of our workforce and the uniqueness of each person respect
to say what we mean, to deliver what we promise, and to stand for what is right integrity
– to speak up, without fear of retribution; to be accountable for one’s actions responsibility
individual’s attitude toward work and dedication to completing a job work ethic
to be truthful in all our endeavors, to be honest and forthright with one another, with our customers and our community honesty
reliable, trustworthy, accountable, steady dependability
being on time punctuality
cooperative or coordinated effort on the part of a group of persons acting together as a team or in the interests of a common cause teamwork
reflection of opinion, work ethic, initiative attitude
doing something on your own without being told or given special incentive initiative
conducting oneself according to the highest standards of industry professionalism
a person who has commanding authority or influence, someone who keeps members focused on a goal, makes sure everyone understands the goal/task, watches the timeline, sets a good example leader
a set of moral principles, dealing with what is good and bad and with moral duty and obligation ethics
quality or state of being certain confidence
to act or work with another or others, act together or in compliance cooperation
following a line of conduct as though it were a profession professiona
response or opinion of a customer or the receiver of a service feedback
form used to grade the employee’s work performance evaluation
treating the customer with utmost respect, listening to customer needs, providing the best product/service to meet customer needs customer service

Everyday Heroes Word Search

Type
Word Search
Description

ACCOMPLISH
AGENT
APPOINTMENT
APPRECIATION
ASSISTANCE
CALL CENTER
CLINIC
CONCERN
CUSTOMER SERVICE
EMPATHY
EXCELLENCE
EXPERT
HAPPY
HEART
HERO
ICARE
IMPRESSION
LISTEN
MESSAGES
MRN
PATIENCE
PATIENT
POOL
RESPECT
RESPONSIBILITY
SMILE
TEAMWORK
THANK YOU
WAIT LIST
WORKFLOW

Face to Face Communication Word Search

Type
Word Search
Description

Good manners
Visual
Verbal
Non verbal
Difficulties
Culture
Interact
Closed
Open
Clear voice
Confidence
Positive attitude
Loud voice
Body language
Good posture
Eye contact

Quality Week Crossword Puzzle

Type
Crossword
Description

Shining the light on: Quality
Quality is everyone's : responsibility
The combined action of a group of people, especially when effective and efficient: Teamwork
The feeling or belief that one can rely on someone or something: Confidence
Evicore 2019 top priority- Build a dynamic company culture with focus on employee: Empowerment
The Evicore loyalty statement: "Thank you for_______________" Calling
Evicore 2019 top priority- Create best-in-class client, provider and patient: Experience
The four Evicore values are Integrity, Flexibility, Empathy and ___________________ Collaboration
The four Evicore principles are Empower, Commit, Connect and ___________ Support
The 3 P's to Evicore success are Purpose, Priorities,and _________________ Principles

Leader In Me Word Search

Type
Word Search
Description

ACTION
INITIATIVES
RESPONSIBLE
CITIZEN
MISSION
PLAN
ALTERNATIVES
FRIENDS
VALUE
SOLUTION
CONSIDERATION
COURAGE
PRIORITIES
WIN WIN
BALANCE
HELP
LISTEN
PROACTIVE
UNDERSTAND
SYNERGIZE

Leadership Qualities Crossword

Type
Crossword
Description

to regard highly or favorably; regard with respect or admiration: Esteem
moral or ethical quality: Character
freedom from deceit, hypocrisy, or duplicity Sincerity
the ability to be relied on or depended on Reliability
the state or fact of being responsible, answerable, or accountable responsibility
a call or summons to engage in any contest, as of skill, strength, etc. challenge
a keen sense of what is appropriate, tasteful, or aesthetically pleasing; taste; discrimination. Tact
The true or actual state of a matter: Truth
the quality of mind or spirit that enables a person to face difficulty, danger, pain, etc., without fear; bravery. Courage
esteem for or a sense of the worth or excellence of a person, a personal quality or ability Respect
cooperative or coordinated effort on the part of a group of persons acting together as a team or in the interests of a common cause. Teamwork
cooperative or coordinated effort on the part of a group of persons acting together as a team or in the interests of a common cause. Enthusiasm
a guiding or directing head, as of a movement Leader
the act of committing, pledging, or engaging oneself. Commitment
truthfulness, sincerity, or frankness: Free of deceit or fraud Honesty
adherence to moral and ethical principles; soundness of moral character; honesty. Integrity
full trust; belief in the powers, trustworthiness, or reliability of a person or thing: Confidence
the act of coming to a decision or of fixing or settling a purpose. Determination
honesty, fairness, or integrity in one's beliefs and actions: Honor
the imparting or interchange of thoughts, opinions, or information by speech, writing, or signs. Communication
a feeling of wonder or approval. Admiration
a wise and trusted coach, counselor or teacher. Mentor
steady persistence in a course of action, a purpose, a state, etc., especially in spite of difficulties, obstacles, or discouragement. perseverance
the state or quality of being loyal; faithfulness to commitments or obligations. Loyalty
the ability to judge, make a decision, or form an opinion objectively, Judgement
the manner in which one conducts or carries oneself, including posture and gestures Bearing

7 Habbits Word Search

Type
Word Search
Description

priorities
goodcitizen
moods
attitudes
actions
ideas
sleep
friends
family
exercising
humble
feelings
organized
disciplined
important
leadership
teamwork
happniess
responsibility
initiative
kindness
goals
you
tree
yourself
care
playwellwithothers
proactive
charge
mind
plan
play
habit
work
winwin
understand
togetherisbetter
synergize
sharpenthesaw
balance