Type
Crossword
Description

This crossword contains the following questions and answers:

Who is your favorite pet sitting company? FairyTails
Which FairyTails team member loves her pet hampster? Elizabeth
Where is Beth originally from? Minnesota
Who is the founder of FairyTails? (2 words) ZindyInfante
Our mission, To Make Pets? Happy
What breed of dog does McKenzi have? Dalamation
Darian is studying to be an interior Designer
Mitchell attends what school? UTSA
We are CPR and _________ aid trained First
Knowledge, Integrity, Teamwork and Excellence are all part of our______________? Values
We offer dog ________________ services Walking
We offer pet ________________ services Sitting
Megan has a cat named what? Jasper
Ann likes to what in her spare time? Kayak
We do visits _____________ days of the week Seven
We visit your pet in the comfort of their own _________ Home

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CPR, First Aid, AED Crossword Puzzle

Type
Crossword
Description

This crossword contains the following questions and answers:

How many chest compressions do you give during CPR before your rescue breaths? Thirty
What is the position you put a person in if they show no signs of injury? Recovery
Is a machiene used that analyzes the heart’s rhythm and, if necessary, tells you to deliver a shock to a victim in sudden cardiac arrest AED
What occurs when blood flow to part of the heart muscle is blocked? Heart Attack
Cardiovascular disease, severe trauma, breathing emergencies, electric shock, and drug overdose can cause Cardiac Arrest
How many rescue breaths do you give? two
In "SAMPLE" what does the "A" stand for? Allergies
In a head to toe check, what do you check first? Head
Check, Call, _______ Care
What is Cardiopulmonary Resuscitation better known as? CPR
Rescue breaths should make the ______ rise Chest
The _______ Chain of Survival Cardiac
What should you wear to protect yourself during CPR? Breathing barrier
Never attempt more than ___ rescue breaths between sets of compressions Two
When checking for breathing, check for no more than ____ seconds Ten
Must be given by person or parent/guardian of a child Consent
Early ______ is the third step in the Adult Cardiac Chain of Survival defibrillation
If a injured person is responsive, what achronym do you use? sample
If an AED says "No Shock Advised" continue _____ CPR
Perform this after compressions and before breaths if you believe the airway is blocked Finger Sweep

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CPR/AED Crossword

Type
Crossword
Description

This crossword contains the following questions and answers:

Must be given by person or parent/guardian if coherent or a child Consent
Perform this after compressions and before breaths if you believe the airway is blocked Finger Sweep
Number of compressions performed for one set of CPR Thirty
Acronym used to "interview" a conscious victim SAMPLE
One way to protect yourself when giving care Gloves
Second of the 3 C's to activate EMS Call
Number of back blows and abdominal thrusts for a conscious choking victim Five
Device used to "restart" victim in cardiac arrest AED
Depth you compress an adults chest during CPR. At least ____ Two Inches
Law that protects lay responders from being sued if their service is voluntary and within guidelines of their training Good Samaritan
Position victim is placed in if breathing and has a pulse Recovery
Number of breaths given for each set of CPR Two
Blockage of blood flow to part of the heart causing that part of the muscle to "die" Heart Attack
Final of the 3 C's that you provide for the victim if permitted Care
What you do to the head if the first breath doesn't go in ReTilt
Early ______ of cardiac arrest is the first link in the Cardiac Chain of Survival Recognition
Early ______ is the 3rd link in the Cardiac Chain of Survival Defibrilation
Improper function of the hearts electrical system Cardiac Arrest
The _____ Chain of survival Cardiac
First of the 3 C's to size up the scene and the victim Check

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First Aid And CPR C Crossword

Type
Crossword
Description

This crossword contains the following questions and answers:

Which gender has softer signs of heart attack? Female
You develop this disease by thngs such as: eating MacDonalds, Sitting on your butt & stressing out (amoung others) Cardiovascular
You do 30 of these for CPR ? Compressions
An angina attack typically lasts no more then, how many minutes ? Ten
This is a drop in blood flow to the brain causing a... Stroke
This machine can potentially shock a heart back into normal rhythm? AED
After checking the persons LOC, you then proceed to chec their? Airway
How many years is your certification valid for after completing this course? Three
How many breaths do you perform while doing CPR on all age groups? Two
The narrowing of the airway is this respiratory condition? Asthma
What should always be your number two question when treating a possible angina or heart attack? Enhancement/Drug
What condition do you feel hot to the touch, No longer sweating and vomiting ? Heat/Stroke
What condition do you feel hot but are really cold, and are no longer shivering? Hypothermia
The immediate care of ill or injured people? First/Aid

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CPR Crossword

Type
Crossword
Description

This crossword contains the following questions and answers:

A first aid procedure that supplies oxygen and blood to the body until normal function resumes. Cardiopulmonary Resuscitation
When performing CPR this needs to be pinched to make sure airflow travels to the lungs of the victim. Nose
When performing CPR this part of the body needs to be tilted back in order to open the airway. Head
30 of these are given during CPR. Compressions
2 of these are given during CPR. Breaths
If someone is in need of CPR and have by lying there for more than ____ minutes, brain death is probable. Ten
If you start performing CPR within the first _____ minutes, brain damage is unlikely. Four
The Department of Health requires that the ambulance service reaches 75% of category A (life-threatening) calls within ________ minutes. Eight
This type of CPR is used by doing compression's only until help arrives. Hands Only CPR
This is used when a person is unconscious, has a heartbeat, but is not breathing. Rescue Breathing
A portable device that checks the heart rhythm and can send an electric shock to the heart to try to restore a normal rhythm. AED
If an INFANT is lying on the floor with no heartbeat and is not breathing, it is most likely because of a ___________ issue. Respiratory
If an ADULT is lying on the floor with no heartbeat and is not breathing, it is most likely because of a ___________ issue. Heart
The right depth and rate of compression's will help _______ flow to the brain. Blood
When preparing for possible CPR, the very first thing you do when you come upon someone whom you believe to be unconscious is check for __________________. Responsiveness

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CPR Crossword

Type
Crossword
Description

This crossword contains the following questions and answers:

People don't act mostly because they are ________ of what to do. unsure
A "Good Samaritan" uses common ____ and a reasonable level of skill" sense
Unusual behavior, odors, sights or ____ are all signs of an emergency.- noises
To obtain consent to perform CPR on someone, state your name and tell the victim that you are _____ in CPR. trained
You do not need to get consent if the person is a child or the victim is ______ to tell you the problem, unable
The three C's.... Check, Call, and ____. care
only move and ______ person if you need to in order to perform proper care injured
you can also move a victim if the scene becomes ______ unsafe
you must check head to _____ when checking a conscious adult. toe
before checking a victim, you must check the ______. scene
if you are unsure what to do, you must _______ 911. call
______ is when there is not enough blood being delivered too all parts of your body and can result from injury or illness Shock
H.A.IN.E.S means high arms in _________ spine endangered
monitor abc's (airway, ______, circulation) breathing
always ask the victim if they are ______ ok
if you feel weakness or numbness on one side of the body this could be results of a ____ stroke
persistent chest pain or discomfort lasting more than 3-5 minutes could be a sign of a _____ heart attack
Use ________ if you are unable to perform full CPR hands only CPR
continue _____ until the scene becomes unsafe CPR
for rescue breathing use the _____ tilt, chin lift method head

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Swallowing Stones Crossword Puzzle

Type
Crossword
Description

This crossword contains the following questions and answers:

The name of the boy that killed Charlie Ward Michael McKenzie
The type of weapon used to kill charlie ward was a Rifel
swallowing stones is an example of Lies
Jenna Ward is kin to the man that got shot,what is that mans name Charlie Ward
Michael asks who to cover for him Joe
who has a bad reputation in the book from what we know and see Amy
where does Michael hide the gun Backyard
Jenna has a dream with a tree,what is that tree called The Ghost Tree
Michael works at the pool,what is his occupation Lifeguard
jennas mothers name is Meredith Ward
jenna realizes that she could've saved her dad when she was with who Jason
michael got his gun on his Birthday
Amy ends up seeing who come out the woods with the gun Michael and Joe
Michael decided to tell jenna that he was the one who did it on a accident
Michael Goes over to who's house to take his mind off of things Amy Ruggerio
The last Chapter in the book is called The Healing
who told jenna things to make jenna wonder if Joe did it Annie Rico
what was Charlie Ward fixing during the time of his death The Roof
Joe and Michael tell the police that someone stole the gun out of Joes.. Car
Am gets in a wreck with joe and michael,what does joe break when he jumps on Amy's car Windshield
Amy and Jenna can relate because the have both lost both or just one of their parents
Michae and his girlfriend ________________breakup darcy kelly
Jenna and her Mom have an okay __________________with each other Relationship
Jena and her mom notice that someone has been cleaning up around the outside of their house,who is that someone Michael McKenzie
Michael sits on the steps of a ___________to watch over Jenna's house Church
Amy Ruggerio saves Jenna at the movie theaters while Jenna is having a ______________________ panic attack
Joe ends up telling Michael that he took the rifel without Michael's Permission
The police foud a Bullet __________ in the McKenzie's backyard that came from a rife just like Michael's Casing
jenna has an imag in her head of Michael McKenziewhich lets her know that he ______________ her father Killed
At the end of te book Michael goes to the ghost tree,he ends up finding Jenna there asleep,he waits for her to awake so he can tell her the __________ truth

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E-Safety Crossword

Type
Crossword
Description

This crossword contains the following questions and answers:

What do you call a program that is sent to harm your computer virus
What is it called to break into another computer system hacking
What software can we use to protect out computer ---- virus? anti
I'm online and I meet someone my age in a chat room. Is it OK to give them my address or phone number? NO
In stead of using a photo of yourself, you should create an...? avatar
an email message sent to a large number of people without their consent, usually promoting a product or service spam
what is a computer program sent to gather information from your computer called? malware
What is a network security system used to stop unauthorised access called? firewall
what should you use to protect your user area? password
A password should included numbers, uppercase letters, symbols and ......... letters? lowercase
what is it called if people are nasty to you online? cyberbullying
Dont open ...... from people you dont know attachments
A term used to stop a computer reaching something on the internet, to stop a program running, or to stop someone from contacting you on a chat service. block
A program that can do things without the user of the computer having to give it instructions. Bot
A means of preventing certain types of material, keywords or anything you decide to block from reaching your computer. filter
An attempt to trick people into visiting malicious websites by sending emails or other messages which pretend to come from banks or online shops. phishing
a program that secretly monitors your actions. spyware
a person who posts inflammatory comments or messages in an online community such as a forum, chatroom, blog or on social networking sites. troll
when copying information or images off the internet you must check for what legal information? copyright
you need to check that the information you get off the web is R....... reliable

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Small Animal Word search

Type
Word Search
Description

This word search contains the following answers:

Bird
Cat
Dog
Ferret
Frog
Gold Fish
Guinea Pig
Hampster
Hedgehog
Hermit Crab
Lizard
Mouse
Rabbit
Rat
Snake
Sugar Glider

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Customer Service Week Crossword

Type
Crossword
Description

This crossword contains the following questions and answers:

Recognize with gratitude; be grateful for appreciate
Transmit information communicate
A form used in making a request application
When a customer's service is not working we submit a ____ ticket trouble
Someone who pays for goods or services Customer
The opportunity to pay a bill late without having services shut off is an arrangement
Hear with intention listen
Watch your ______ when speaking to customers tone
Work done by one person or group that benefits another service
To add autopay a customer must log into smarthub
Being of service or assistance helpful
A facial expression characterized by turning up the corners of the mouth; usually shows pleasure or amusement smile
The first known use of a ______ was in 1885 phone
Customers that put their services on vacation over the summer are called snowbirds
If the caller is upset, stay calm

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Customer Service Week Crossword Puzzle

Type
Crossword
Description

This crossword contains the following questions and answers:

Your most important communication tool when you’re on the phone is your _____. voice
Another word for internal customer is _____. coworker
Taking personal responsibility for a customer’s complaint is taking _____ o w n e r s h i p
You sound more relaxed and friendly when you _____ while talking on the phone. s m i l e
You start each call with a friendly ____ g r e e t i n g
Offering a customer additional products or services is cross-selling or _____. u p s e l l i n g
With angry customers it’s important to let them do this, _____. v e n t
A positive one will make your day better. a t t i t u d e
The annual celebration of the importance of customer service is _____. (3 words). CustomerServiceWeek
Customer complaints should be seen as _____ to improve service. opportunit
Delighting your customers means _____ their expectations. exceeding
When speaking with customers you should vary the _____ of your voice. Tone
The people you serve each day. customers
Anticipating problems, heading them off and alerting customers is being _____. proactive
Treat each customer as if they’re the _____ one you’ll deal with that day. only
Customers who have their complaints satisfactorily resolved tell an average of how many people? five
The most important customer service skill is _____. listening

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