Type
Word Scramble
Description

evil
email
secret
legal
fever
prehistoric
regal
immediate
female
chameleon
prefect
medieval
recent
adhesive
media
frequent
create
medium

Kai's wordsearch

Type
Word Search
Description

prehistoric
immediate
chameleon
medieval
adhesive
frequent
medium
create
media
recent
perfect
female
regal
fever
legal
secret
email
evil

Internet Safety Crossword

Type
Crossword
Description

A form of malicious code that displays unsolicited advertising on your computer. Adware
A saved link to a website that you can click on rather than retyping the web address. Bookmark
A program that les you find, see, and hear material on web pages. Browser
A Friends a user interacts with online through various media such as instant message and chat. Buddies
A location online that allows multiple users to communicate electronically with each other in real time. Chatroom
A piece of information about your visit to a website that some websites record automatically on your computer. Cookie
People who willfully and repeatedly inflict harm through the medium of electronic text such as emails, blogs, or social network posts. Cyberbullies
To copy a file from one computer system to another via the internet. Download
Allows you to block certain types of content from being displayed. Filtering
A security system usually made up of hardware and software used to block hackers, viruses, and other malicious threats to your computer. Firewall
Participating in internet games which can be played individually or by multiple online users at the same time. Gaming
A tracking feature of Internet browsers that shows all the recent websites visited. History
The site that is the starting point on the web for a particular group or organization. Homepage
Private, real-time text conversation between two users (2 words). Instant Messaging
Stands for malicious sofware or code, that is designed to damage the computer or collect information. Malware
The act of parents tracking the websites or e-mail messages that a child visits or reads. Monitoring
Rules or manners for interacting courteously with others online. Netiquette
Specific features or software that allow parens to manage the online activities of children (2 words). Parental Controls
A secret word or number tha must be used to gain access to an online service. Password
A type of online fraud, where someone tries to trick the victime into revealing sensitive details. Phishing
Online communities where people share infomration about themselves (2 words). Social Media
Any unsolicited e-mail, or junk mail. Spam
A wide variety of software installed on people's computers, which collects information about you withour knolwedge or conesnt and sends it back to whoever wrote the program. Spyware
Browsing around various websites following a particular personal interest. Surfing
To send information from your computer to another computer. Upload
The name a suer selects to be identified on a computer, network, or in an online gaming forum. Username
A software program that typically arrives through email attachments and quickly exhausts the computer's memory. Virus

Social Media Crossword

Type
Crossword
Description

Created in 2004, this social network has over 1 billion users. This website is blocked in china however that doesn't stop people using it there Facebook
Reconised by its yellow ghost, this network allows users to share photos to friends and family. But watch out! they only last for 10 seconds Snapchat
bird Twitter
When bought by Facebook in 2010, this network only have 13 employees, however now is used globally Instagram
3.2 billion people use this globally. Without it, social media wouldn't be around toaday Internet
Found in Instagram, Twitter and Facebook, this symbol is used to categories different posts. Hashtag
an image, video, piece of text, etc that is copied and spread rapidly by Internet users for amusement Meme
One of the most popular dating sights globally, this network recently lost many users due to its new age limit policy (18+) Tinder
A virtual representation of an individual, online and is commonly used for profile pics. This word also means incarnation in Sanskrit Avatar
Originally used for a short description of a user, however now holds many other purposes such as holding quotes. bio
Done by pretty much many social media user, it is when an individual looks scroll through another individuals account for extended periods of time Creep
Alters a photo Filter
Small images used to describe different situations. It is the internets way of showing emotion Emojis
7 seconds is all you have! Vine
Known as the virtual scrapbook, this is used to create specific boards filled with DIY's and photos Pinterest
a musical track comprising different songs Mashup
A photo of ones self Seflie
A form of blogging; were people upload videos to youtube vlog
Blue and white, allows you to video call friends skype
Created in February 2007, this is one of the biggest forms of social media in todays society Tumblr

Social Media Crossword

Type
Crossword
Description

Blue and white, allows you to video call friends Skype
A photo of ones self Selfie
Known as the virtual scrapbook, this is used to create specific boards filled with DIY's and photos Pinterest
Bird Twitter
The use of a web space to connect with people who share personal or professional interests. Social Networking
Unsolicited electronic junk mail or advertisements, sent as an e-mail. spam
When bought by Facebook in 2010, this network only have 13 employees. Instagram
Created in 2004, this social network has over 1 billion users. facebook
Created in February 2007, this is one of the biggest forms of social media in today's society. tumblr
Recognized by its yellow ghost, this network allows users to share photos to friends and family. Snapchat
Alters a photo filter
7 seconds is all you have Vine
A short description of a user bio
A form of blogging; were people upload videos to youtube vlog
An image and video hosting website and we services suite flickr
A single word or phrase preceded by the # symbol hashtag
Refers to a topic that is especially popular on social media at a given moment. trending

Email Basics Crossword

Type
Crossword
Description

List of names and e-mail addresses, created and stored by a user. Also called contacts folder. Address Book
Allows you to email two or more people without anyone being able to see the person who was the included in the sent email. It protects the identity/email address of all parties to the email. Blind Carbon Copy
Sends a message to additional recipients. All parties can see who is receiving the message. Carbon Copy
Send an exact copy of the e-mail to another person. The original sender of the message may not be aware that the message is being sent to another party Forward
Send an e-mail in response to an e-mail you have received. Reply
Send an e-mail to a group of people in response to an e-mail you have received. Reply to All
A heading at the top of an e-mail that identifies what the e-mail is about. Subject
A file added to an e-mail and sent along with it. Attachment
A group of email addresses saved to make it easier to send a message to everyone in the group via the group name. Mailing List
Abbreviation for Blind Carbon Copy BCC
Abbreviation for Carbon Copy CC
An email that has been started but not sent. Draft
A folder that houses deleted emails and cleans itself out every 30 days. Trash
A type of email pretending to be from a bank or trusted source in order to steal your personal information. Might be an offer saying free tickets, or collect your winnings. Phishing
Another word for Spam Mail Junk

Media and Information Literacy Crossword

Type
Crossword
Description

It refers to any physical object used to communicate messages. Media
A broad term that covers processed data, knowledge derived from study, experience, instructions, signals, or symbols. Information
The ability to identify, understand, interpret, create, communicate and compute, using printed and written materials associated with varying contexts. Literacy
Any written or pictorial form of communication produced mechanically or electronically using printing, photocopying, or digital methods from which multiple copies can be made through automated processes Print Media
It refers to "those digital media that are interactive, incorporate two-way communication and involve some form of computing" New Media
Is a place where people go to watch films for entertainment. Cinema
Consists of moving pictures that have been recorded so that they can be shown at the cinema or on television. Film
It refers to a standard or norm that acts as a rule governing behaviour Convention
The information sent from a source to receiver. Messages
The excessive use of computers to the extent that it interferes with daily life. Computer Addiction
A simple and flexible format of presenting information or conveying ideas whether hand-written, printed or displayed on-screen. Text
It refers to the representation or style of a text in the digital format. Typeface
It is a feedback technology that takes advantage of the user's sense of touch by applying force, vibrations and/or notions by the user. Haptics Technology
The act or process of using words, sounds, signs or behaviors to express or exchange information to express your ideas, thoughts, feelings, etc. to someone else. Communication
In this age, the invention of the transistor ushered and the long distance communication became efficient Electronic Age
In this age, people discovered fire, developed paper form plants, and forged weapons and tools with stone, bronze, copper and iron. Pre-Industrial Age
It is more significant than the book. Newspaper
It is a system for transmitting visual images and sound that are reproduced on screens, chiefly used to broadcast programs for entertainment, information, and education. Television
It is a small storage medium used to store data such as text, pictures, audio and video for use on small, portable or remote computing devices. Memory Card
It is a digital audio or video file or recording usually part of a themed series, that can be downloaded from a website to a media player or computer. Audio Podcast
It is an electronic device for storing and processing data, typically in binary form, according to instructions given to it in a variable program. Computer

Customer Service Week Crossword Puzzle

Type
Crossword
Description

Your most important communication tool when you’re on the phone is your _____. voice
Another word for internal customer is _____. coworker
Taking personal responsibility for a customer’s complaint is taking _____ o w n e r s h i p
You sound more relaxed and friendly when you _____ while talking on the phone. s m i l e
You start each call with a friendly ____ g r e e t i n g
Offering a customer additional products or services is cross-selling or _____. u p s e l l i n g
With angry customers it’s important to let them do this, _____. v e n t
A positive one will make your day better. a t t i t u d e
The annual celebration of the importance of customer service is _____. (3 words). CustomerServiceWeek
Customer complaints should be seen as _____ to improve service. opportunit
Delighting your customers means _____ their expectations. exceeding
When speaking with customers you should vary the _____ of your voice. Tone
The people you serve each day. customers
Anticipating problems, heading them off and alerting customers is being _____. proactive
Treat each customer as if they’re the _____ one you’ll deal with that day. only
Customers who have their complaints satisfactorily resolved tell an average of how many people? five
The most important customer service skill is _____. listening

Cyber Bullying Word Search

Type
Word Search
Description

bullying
cell phones
chat room
digital media
email
Facebook
instant messaging
online communication
online games
posting
privacy setting
reputation
Snapchat
social media
social networking
texting
Twitter

E-Safety Crossword

Type
Crossword
Description

What do you call a program that is sent to harm your computer virus
What is it called to break into another computer system hacking
What software can we use to protect out computer ---- virus? anti
I'm online and I meet someone my age in a chat room. Is it OK to give them my address or phone number? NO
In stead of using a photo of yourself, you should create an...? avatar
an email message sent to a large number of people without their consent, usually promoting a product or service spam
what is a computer program sent to gather information from your computer called? malware
What is a network security system used to stop unauthorised access called? firewall
what should you use to protect your user area? password
A password should included numbers, uppercase letters, symbols and ......... letters? lowercase
what is it called if people are nasty to you online? cyberbullying
Dont open ...... from people you dont know attachments
A term used to stop a computer reaching something on the internet, to stop a program running, or to stop someone from contacting you on a chat service. block
A program that can do things without the user of the computer having to give it instructions. Bot
A means of preventing certain types of material, keywords or anything you decide to block from reaching your computer. filter
An attempt to trick people into visiting malicious websites by sending emails or other messages which pretend to come from banks or online shops. phishing
a program that secretly monitors your actions. spyware
a person who posts inflammatory comments or messages in an online community such as a forum, chatroom, blog or on social networking sites. troll
when copying information or images off the internet you must check for what legal information? copyright
you need to check that the information you get off the web is R....... reliable

Waves and Sound Crossword

Type
Crossword
Description

A means of transferring energy from one point to another wave
Particles on the wave vibrate perpendicular to the direction that the wave is moving transverse wave
Particles on these waves vibrate parallel to the direction that the wave is moving (through a series of compressions and rarefactions) longitudinal
Require a medium to travel through (Ex: water waves and sound waves)  mechanical
Do not require a medium (ex: light and radio waves) electromagnetic
The distance from a point on one wave to the identical point on the next wave (crest to crest) wavelength
The number of waves passing each second; it is measured in Hertz frequency
Maximum displacement of a wave from the rest position or the size of the wave or how large the wave is amplitude
Waves will bounce off barriers an angle equal to the angle they strike the barrier reflection
Bending of a wave as it passes at an angle into another medium refraction
Bending of waves around barriers (this occurs to a greater degree with longer waves such as sound) diffraction
Waves add as they meet Constructive
The waves partly or completely cancel as they pass destructive
Change in frequency is heard when the source of sound and the person receiving the sound are in relative motion doppler effect
material through which a wave travels medium
Unit of measurement for frequency hertz
a disturbance that travels through a medium as a longitudinal wave sound
perception of the frequency of sound pitch
The high point of a wave. crest
The low point of a wave trough