Customer Service Crossword
This printable crossword puzzle on the topic of Career & Employment has 15 clues. Answers range from 3 to 16 letters long. This crossword is also available to download as a Microsoft Word document or a PDF.
Description
What you should always do when a customer is speaking
Body posture, gestures, eye movement, touch and the use of space are all known as this
Use good eye_______
Wait for an angry customer to become
Facial expressions, gestures, eye contact, posture, and tone of voice are types of this communication
You should always do this when dealing with customers
What you hear the customer say
Never do this with a customer
Use "I" _________ to communicate assertively.
Someone who has a relationship with your company
I can _______ that you are upset.
Always have a positive __________
The people that pay for and use the products or services your company offers.
Return all phone ______
The __________ is always correct
