Unusual occurrence report
critical paths, practice protocols, or care maps
model of care in which the RN case manager coordinates patient care with the goals of focusing attention on the quality, outcomes, and cost of care throughout illness and assists the patient to move through the continuiem of care.
the guidelines based on broader decision making and focuses on the decisions to perform a procedure or service
events that happen during an inpatient stay that should never occur and are reasonably preventable through evidence-based guidelines
the 6 competencies: patient-centered care, team work and collaboration, evidence-based practice, quality imrovement, safety and informatics are what
things that strongly affect patient clinical outcomes that is collected inthe database established by the ANA.
these individuals help people navigate through the maze of doctors' offices clinics hospitals, out patient centers, insurance and payment systems, patient-support organizations, and other of the healthcare system.
method of problem solving that helps to identify how and why an event occured, it focuses primarily on systems and processes, not individual performance.
unexpected occurrence involving patient death or serious physical or pshchological injury or the risk thereof, specifically including loss of limb or function. It also signals the need for immediate investigation and response.
tool used to identify where performances could be improved. know as a comparison and measurement of a healthcare organizations' services against other national healthcare organizations and can be tailored to specific areas.
are a set of care or treatment standards identified by the Centers for Medicare and Medicaid Services (CMS) and/or The Joint Commission (TJC) that have been shown through best scientific evidence to decrease the risk of complications, prevent recurrences, and improve patient clinical outcomes overall

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Unit 4 Review


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