Type
Word Search
Description

youare
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ghdfbvkcm,,,jfxlc
uoityysvjfvnjfjksfhj
cfgdjgsfdkxjfidefnj
cbh vxn h vcv xju njx
cvbxnmv n m n
ftdyxjvdskcvxnvdhv
dfjdcdvdgx vdhbudj
fdsgfsufsysgwdf
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Spanish Alphabet Bingo Cards

Type
Bingo Cards
Description

a
b
c
d
e
f
g
h
i
j
k
l
ll
m
n
o
p
q
r
rr
s
t
u
v
w
x
y
z

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9th grade science Crossword

Type
Crossword
Description

Hi Decomposition
H Electrolysis
Q Synthesis
W Electrolyte
E Compound
R Elements
T Volumeratio
Y Massratio
U Product
I Model
O Combustion
P Endothermic
A Electrode
B Reactant
C Atom
D Molecule
F Exothermic
G Electrod
J Proton
K Neutron
L Electron
M Mixture
N Precipitate

Bingo

Type
Bingo Cards
Description

v
V
W
w
X
x
Y
y
Z
z
A
a
B
b
C
c
D
d
E
e
F
f
G
g
H
h
I
i
J
j
K
k
L
l
M
m
N
n
O
o
P
p
Q
q
R
r
S
s
T
t
U
u

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Alphabet matching Worksheet

Type
Matching Worksheet
Description

A a
B b
C c
D d
E e
F f
G g
H h
I i
J j
K k
L i
M m
N n
O o
P p
Q q
R r
S s
T t
U u
V v
W w
X x
Y y
Z z

Customer Service Week Crossword Puzzle

Type
Crossword
Description

Your most important communication tool when you’re on the phone is your _____. voice
Another word for internal customer is _____. coworker
Taking personal responsibility for a customer’s complaint is taking _____ o w n e r s h i p
You sound more relaxed and friendly when you _____ while talking on the phone. s m i l e
You start each call with a friendly ____ g r e e t i n g
Offering a customer additional products or services is cross-selling or _____. u p s e l l i n g
With angry customers it’s important to let them do this, _____. v e n t
A positive one will make your day better. a t t i t u d e
The annual celebration of the importance of customer service is _____. (3 words). CustomerServiceWeek
Customer complaints should be seen as _____ to improve service. opportunit
Delighting your customers means _____ their expectations. exceeding
When speaking with customers you should vary the _____ of your voice. Tone
The people you serve each day. customers
Anticipating problems, heading them off and alerting customers is being _____. proactive
Treat each customer as if they’re the _____ one you’ll deal with that day. only
Customers who have their complaints satisfactorily resolved tell an average of how many people? five
The most important customer service skill is _____. listening

Anxiety Disorders Crossword

Type
Crossword
Description

apprehension, dread or uneasiness similar to fear but based on an unclear threat anxiety
type of anxiety where you are in a chronic state of tension generalized
symptom of generalized anxiety disorder. starts with the letter L lethargy
when you fear something embarrassing will happen if you are in an unfamiliar situation agoraphobia
when you are fearful and nervous when away from home. two words separation anxiety
one of my everyday symptoms. 2 words, starts with the letters H and P heart palpitations
feeling outside of yourself depersonalization
cause of panic disorder. two words, starts with letters M and S major stress
type of anxiety, fear of situations which they can be observed, evaluated or embarrassed social
one of the solutions to help cope with anxiety. two words, starts with the letters D and B deep breaths
one of my everyday symptoms. starts with the letter S shakiness
type of symptom. starts with the letter F fatigue
_______________ by almost everything, especially going out alone triggered
left ____________________ and uncomfortable unhappy
_______________________ sensations, numbness or weakness in the body tingling
feelings of ___________________ unreality

Spanish speaking countries Crossword

Type
Crossword
Description

Starts with a P Panama
starts wit an M Mexico
Starts with a C Cuba
Starts with an E Ecuador
starts with C and ends with an A Colombia
Starts with a U Uruguay
Starts with an N Nicaragua
starts with a P and ends with an O Puerto Rico
Starts with an E and ends with an A España
starts with an A Argentina
starts with a P and ends with a U Peru
starts with a V Venezuela
starts with a G Guatemala
starts with an H Honduras
starts with an R Republica Dominicana
starts with a B Bolivia
starts with a P and ends with a Y Paraguay
starts with a C and ends with an E Chile
starts with an E and ends with an R El Salvador

Alphabet Worksheet

Type
Matching Worksheet
Description

A A
B B
C C
D D
E E
F F
G G
H H
I I
J J
K K
L L
M M
N N
O O
P P
Q Q
R R
S S
T T
U U
V V
W W
X X
Y Y
Z Z

Cancer Crossword

Type
Crossword
Description

Clinical breast exams and mammograms can help to detect this (2 words) BREAST CANCER
X-ray screening for breast cancer: MAMMOGRAM
knowledge or perception of a situation or fact A W A R E N E S S
the science of studying the nature of a disease P A T H O L O G Y
Another word for cancer M A L I G N A N T
what do you caLL an abnormal growth or mass of tissue? TUMOR
surgery to remove only the tumor and smallest amount of surrounding tissue L U M P E C T O M Y
in what condition do systems of a disease get reduced or no longer detectable REMISSION
medicines used to stop or slow the growth of cancer cells CHEMOTHERAPY
what is x-ray energy that kills cancer cells R A D I A T I O N
A type of tumor found in connective tissue SARCOMA
removal of tissue to check for cancer B I O P S Y
What is the most common histologic type of thyroid carcinoma Papillary
chemopreventive agents has been shown to lower prostate cancer occurrence Finasteride
delivery of radiation therapy through internal implants BRACHYTHERAPY
inflammation of the oral tissues STOMATITIS
substances produced by cells of the immune system to enhance production and functioning ofcomponents of the immune system CYTOKINES
loss of hair is a side effect of Chemotherapy ALOPECIA
programmed cell death APOPTOSIS

Evolution & Classification Crossword

Type
Crossword
Description

gradual change evolution
Survival of the fittest Natural Selection
Developed the idea of natural selection Charles Darwin
emergence of a new species Speciation
two or more populations evolve at the same time co-evolution
two or more species evolve to be different Divergent evolution
different species develop similar traits Convergent evolution
structures originating from the same type of tissue homologous structures
useless structure vestigial structure
strep throat Steptococcus
non-living pathogen harmful effects virus
production of antibodies active immunity
transfer of antibodies passive immunity
naming organisms based on scientific genus ans species binomial nomenclature
placing organisms in groups classification
identify species based on physical characteristics dichotomus key
diagram beginning with an outgroup organism cladogram
PROKARYOTIC BACTERIA
eukaryotic PROTIST
diagram beginning with common ancestor C H A V I R U S S L P D E E I S P C C D R I H A O A O R T T T W I I O B I S O M D I V E R G E N T E V O L U T I O N O N U H O M O L O G O U S S T R U C T U R E S M K I E C L A S S S I F I C A T I O N Y L N A T U R A L S E L E C T I O N O B M A V E S T I G I A L S T R U C T U R E C N C T C O N V E R G E N T E V O L U T I O N E L E R P A S S I V E I M M U N I T Y V I T O A C T I V E I M M U N I T Y L L R S U A P H Y L O G E N E T I C T R E E T D V R I O O E O G L P N R U T A T O M I C O O N C C U S Across Down 2 Non-living pathogen that causes harmful many conditions 7 Occurs when two species evolve to be more and more different over time 8 Structures that originate from the same type of tissue but may be used differently in different organisms 9 System of placing organisms in groups based on similarities 10 'Survival of the fittest' organisms that are the best suited for survival are the ones that successfully reproduce and pass on their beneficial characteristics; leads to evolution 12 A structure that may have once had a function in a species but has evolved to be useless over time 14 Occurs when different species develop similar traits for similar functions 15 Transfer of antibodies 16 Production of antibodies 19 A diagram beginning with a common ancestor 1 The man who voyaged to the Galapagos and developed the idea of natural selection, which contributes to evolution 3 The emergence of a new species due to natural selection 4 A multi-step tool used to identify a species based on physical characteristics it may possess 5 Eukaryotic organism (often single-celled); classified as plant-like,animal like or fungus-like 6 System of naming organisms based on their scientific genus and species 11 Prokaryotic, single-celled organisms 13 Occurs when two or more populations evolve at the same time 17 A diagram beginning with an outgroup organism 18 Genus of bacteria 20 The change in a species as a whole over time phylogenic tree