Type
Word Search
Description

madness
ability
carelessness
happiness
ownership
fellowship
aggressive
equipped
attached
appreciate

Year 5 and 6 Spellings Word Search

Type
Word Search
Description

accommodate
accompany
according
achieve
aggressive
amaeur
ancient
apparent
appreciate
attached
available
average
awkward
bargain
bruise
category
cemetery
committee
communicate
community
competition
conscience
conscious
controversy
convenience
correspond
criticise
curiosity
definite
desperate
determined
develop
dictionary
disasterous

Yr 5&6 KS2 Spelling List Word Search

Type
Word Search
Description

variety
prejudice
muscle
immediate
guarantee
government
forty
familiar
existence
excellent
exaggerate
especially
equipment
equipped
equip
environment
embarrass
disastrous
dictionary
develop
determined
desperate
definite
curiosity
criticise
critic
correspond
convenience
controversy
conscious
conscience
competition
community
communicate
committee
cemetery
category
bruise
bargain
awkward
average
available
attached
appreciate
apparent
ancient
amateur
aggressive
achieve
according
accompany
accommodate

Y5/6 Spelling Lists - Word search 1

Type
Word Search
Description

accommodate
accompany
according
achieve
aggressive
amateur
ancient
apparent
appreciate
attached
available
average
awkward
bargain
bruise
category
cemetery
committee
communicate
community
competition
conscience
conscious
controversy
convenience

Spelling List Words Word Search

Type
Word Search
Description

programme
persuade
mischievous
guarantee
frequently
forty
foreign
familiar
explanation
existence
excellent
exaggerate
especially
equipment
environment
embarrass
disastrous
dictionary
develop
determined
desperate
definite
curiosity
criticise
correspond
convenience
controversy
conscious
conscience
competition
community
communicate
committee
cemetery
category
bruise
bargain
awkward
average
available
attached
appreciate
apparent
ancient
amateur
aggressive
achieve
according
accompany
accommodate

Zones of Regulation Bingo Cards

Type
Bingo Cards
Description

Good
Calm
Focused
Happy
Hurt
Sad
Sick
Shy
Excited
Nervous
Scared
Upset
Mean
Mad
Aggressive
Out of Control
Yelling
Terrified
Overwhelmed
Bored
Proud
Ready to Learn
Jealous
Confused

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Self-Esteem Word Search

Type
Word Search
Description

Worth
Selfrespect
Truth
Respect
Pride
Peace
Magnificent
Loyalty
Love
Incredible
Happiness
Gratitude
Good
Feelings
Egotism
Dignity
Consciousness
Confidence
Appreciate
Amazing

List#19: Suffixes- Words Ending With ful, less, ness, ly Word Search

Type
Word Search
Description

sickness
happiness
sadness
speechless
careless
finally
really
wonderful
beautiful
careful

Customer Service Week Crossword

Type
Crossword
Description

Recognize with gratitude; be grateful for appreciate
Transmit information communicate
A form used in making a request application
When a customer's service is not working we submit a ____ ticket trouble
Someone who pays for goods or services Customer
The opportunity to pay a bill late without having services shut off is an arrangement
Hear with intention listen
Watch your ______ when speaking to customers tone
Work done by one person or group that benefits another service
To add autopay a customer must log into smarthub
Being of service or assistance helpful
A facial expression characterized by turning up the corners of the mouth; usually shows pleasure or amusement smile
The first known use of a ______ was in 1885 phone
Customers that put their services on vacation over the summer are called snowbirds
If the caller is upset, stay calm

Gratitude Word Search

Type
Word Search
Description

Excited
joyful
compassion
loving
Volunteering
Caring
good
esteem
Happiness
loyalty
Thoughtful
Grateful
Engaged
Respect
Kindness
Thanksgiving
Honesty
Family
Relationship
Friendship
compliment
acknowledge
Encourage
Appreciation
Thankful

Customer service Crossword

Type
Crossword
Description

Watch your _____ when speaking to customers Tone
Clarify what is being ____ said
Have a _____ skin Thick
Focus on the _______ Customer
Actively ______ Listen
Use supportive ______ Language
Be assertive but not __________ aggressive
If the caller is upset, stay ______ Neutral
Focus on the solution, not the ______ Problem
This action shows you understand the caller's feelings Empathy
It is ok not have all the ______ answers
The customer is mad at the problem, not mad at ______ You
If you do this, you will calm down breathe
Don't forget to say this before you hang up Thank you
Ask permission before you put the person on ____ hold