Type
Bingo Cards
Description

Spoke with a customer over 95
Optus customers calling in
Has been tested for C-19
Seeing people without masks
What's a modem?
Has the latest Samsung
Has sold the latest Samsung
Wrap under 180 each day
Photo with a Telstra node
Knows all 7 NBN tech types
Completed 1hr of exercise
Can't find the reset button
Why can't I move the modem?
How do I restart the modem?
I can't TS please send a tech
Do you have a direct number?

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Brookside Siebel down word search

Type
Word Search
Description

landline
screen gaurd
iphone
rugged
Beats
central
Hayden
oppo
techbar
google pixel
scantek
billpoint
Apple
Samsung
nbn
accessories
cat
Siebel
Foxtel
Harman Kardon
Brittany
Telstra
Sam
Nick
platinum
Chris
Georgia
Lauren
Talea
Sean
Edward
maddy

Romeo and Juliet Crossword Puzzle Key

Type
Crossword
Description

This male is from the House of Capulet and he bites his thumb at people Sampson
This man is Romeo's cousin Benvolio
This Capulet kills Mercutio Tybalt
This man is a Capulet and he forces his daughter into marriage Lord Capulet
This Capulet lady has a daughter engaged to Paris Lady Capulet
This lord has a son who kills Tybalt Lord Montague
This lady dies of grief from her son's death Lady Montague
This Montague talks of fairies and dies because of Tybalt Mercutio
This Capulet is very talkitive and thinks Paris is a good suitor Nurse
This man comes up with the plan to reunite Romeo and Juliet Friar Laurence
This man was in charge of delivering the message of the plan to Romeo ( he failed to do so) Friar John
This person dies because he killed Mercutio Tybalt
This person's last request was to be laid with Juliet Paris
This Montague died of posion Romeo
This person died of a dagger wound Juliet
This person sold Romeo posion apothecary
This person has a name that rhymes with rinse Prince
This person can't read and asks Romeo for help servant

Marvel Crossword Puzzle

Type
Crossword
Description

Possesses shrinking tech Ant Man
Warrior of Wakanda Black Panther
Sheild Agent; aka Natasha Romanoff Black Widow
The First Avenger Captain America
Octopus doctor Doc Oc
The destroyer Drax
Spiderman's nemesis that gives off an electric current Electro
Tech that allows him to fly; in the comics he has wings Falcon
Green alien with a sword Gamora
Plant Groot
Incredible eye sight; wields a Bow and Arrow Hawkeye
Giant Green Rage Monster Hulk
Emits high temperatures Human Torch
Can't see Invisible Woman
Billionarie; also know as Tony Stark Iron Man
Juggernaut Juggernaut
Ice giant; god of mischief Loki
"Made of rubber" MR FANTASTIC
aka Green Goblin NORMANOSBORNE
Superspeeder Quicksilver
Spiderman's nemesis that's and African animal Rhino
Raccoon Rocket
Wants the infinity orb Ronan
Spiderman's nemesis; quick _____ Sand Man
Telekinesis SCARRLETWITCH
Friendly, neighborhood __________ Spiderman
Wields infinity goblet; obsessed with finding infinity stones Thanos
Peter Quill Star Lord
Metal Beast sent form Asgard THE DESTROYER
Rock Monster Thing
Prince of Thunder; Oden son Thor
Robot with artificial intelligence; wants to reform the world Ultron
Spiderman's nemesis; black goo Venom
aka Doctor Doom VICTERVONDOOM
Robot; mind gem rests in his head Vision
Claws WOLVERINE
Flying whistle YONDU

Customer Service Week Crossword Puzzle

Type
Crossword
Description

Your most important communication tool when you’re on the phone is your _____. voice
Another word for internal customer is _____. coworker
Taking personal responsibility for a customer’s complaint is taking _____ o w n e r s h i p
You sound more relaxed and friendly when you _____ while talking on the phone. s m i l e
You start each call with a friendly ____ g r e e t i n g
Offering a customer additional products or services is cross-selling or _____. u p s e l l i n g
With angry customers it’s important to let them do this, _____. v e n t
A positive one will make your day better. a t t i t u d e
The annual celebration of the importance of customer service is _____. (3 words). CustomerServiceWeek
Customer complaints should be seen as _____ to improve service. opportunit
Delighting your customers means _____ their expectations. exceeding
When speaking with customers you should vary the _____ of your voice. Tone
The people you serve each day. customers
Anticipating problems, heading them off and alerting customers is being _____. proactive
Treat each customer as if they’re the _____ one you’ll deal with that day. only
Customers who have their complaints satisfactorily resolved tell an average of how many people? five
The most important customer service skill is _____. listening

computer parts Crossword

Type
Crossword
Description

Plugs into a computer. USB
Used for connecting pieces. ADAPTER
Turns on the computer. POWER
Also called memory. STORAGE
Displays in picture form. MONITOR
Used by pressing buttons. KEYBOARD
Move it to control computer. MOUSE
Interact with screen. TOUCHSCREEN
Another name for a disc. CD
Stored information. RAM
Transfers information to paper PRINTER
A device for examining. SCANNER
Transforms sound waves. MICROPHONE
Device that makes audible sound. SPEAKER
Helps telephone lines or cables or satellite connections. MODEM
Documentation that tells a computer what to do. SOFTWARE
Facts and statistics. DATA
Rope-like wires. CABLES
Receives input and provides the output. PROCESSOR
Graphics card. VIDEO CARD

Conjunctions Crossword

Type
Crossword
Description

The movie we wanted to see was no longer playing, ___ we had to choose a different one. so
I don't like golf, ______ do I like tennis. nor
_______ or not it rains today, we will still have practice tonight. whether
She will want cake ____ ice cream for dessert on her birthday. and
I don't have enough money to buy the video game, ____ if I save up my allowance for two weeks I think I can afford it. but
I won't be able to make it to the party tonight, ________ I cannot provide any refreshments. therefore
You can't park here; ______ there should be open spaces in the lot behind the building. however
Don't touch the pot ________ the stove is still on. while
____ you didn't bring your textbook today, you'll have to share with the student next to you. Since
At the restaurant, I always order steak ____ chicken. or
She won't be playing in the game tonight _____ she has a knee injury. because
You may go to the soccer game ______ you clean your room. after
_____ I was tired, I tried my best to finish all of my work. Although
______ you can get your driver's license, you must take Driver's Ed and practice driving with an adult. Before

Telstra - Decision Making Process Word Search

Type
Word Search
Description

TELSTRA
ARTIFICIALINTELLIGENCE
BIGPOND
BOARDOFDIRECTORS
CEO
DECISIONMAKING
GOVERNMENT
INTERNET
MARKETSHARE
MEDIA
MOBILE
NBN
NETWORK
SHAREHOLDERS
TECHNOLOGY
TELECOMMUNICATION
TELEPHONE

CPR/AED Crossword

Type
Crossword
Description

Must be given by person or parent/guardian if coherent or a child Consent
Perform this after compressions and before breaths if you believe the airway is blocked Finger Sweep
Number of compressions performed for one set of CPR Thirty
Acronym used to "interview" a conscious victim SAMPLE
One way to protect yourself when giving care Gloves
Second of the 3 C's to activate EMS Call
Number of back blows and abdominal thrusts for a conscious choking victim Five
Device used to "restart" victim in cardiac arrest AED
Depth you compress an adults chest during CPR. At least ____ Two Inches
Law that protects lay responders from being sued if their service is voluntary and within guidelines of their training Good Samaritan
Position victim is placed in if breathing and has a pulse Recovery
Number of breaths given for each set of CPR Two
Blockage of blood flow to part of the heart causing that part of the muscle to "die" Heart Attack
Final of the 3 C's that you provide for the victim if permitted Care
What you do to the head if the first breath doesn't go in ReTilt
Early ______ of cardiac arrest is the first link in the Cardiac Chain of Survival Recognition
Early ______ is the 3rd link in the Cardiac Chain of Survival Defibrilation
Improper function of the hearts electrical system Cardiac Arrest
The _____ Chain of survival Cardiac
First of the 3 C's to size up the scene and the victim Check

Statistics Crossword Puzzle

Type
Crossword
Description

numbers that can be averaged quantitative
variables that consist of names or labels categorical
choose to deduce a choice from data inferential
data that is countable discrete
data that is measured contentious
ignored or rejected to respond to survey Non-response
people missed or can't participate in survey under-coverage
survey done by random chocies SRS
easiest way to group people for survey Convince
break population into sections and pick all from some Cluster
doesn't persuade or influence survey only watches observational
A question that persuades your opinion Loaded question
Survey that has added a variable experimental
Soda that is only sold in U.S and Haiti Mountain Dew
Man's Best Friend Dog
coughs up hair balls Cat

COMPUTER PARTS Crossword

Type
Crossword
Description

WHAT IS THE SCREEN OF A COMPUTER CALLED MONITOR
WHAT DO YOU TYPE ON TO MAKE WORDS APPEAR ON THE MONITOR KEYBOARD
WHAT DO YOU USE TO NAVIGATE AROUND YOUR COMPUTER MOUSE
WHAT DEVICE ALLOWS YOU TO MAKE A PAPER COPY OF THE INFORMATION ON YOUR COMPUTER PRINTER
WHAT DEVICE MAKES SOUND FROM YOUR COMPUTER AUDIBLE SPEAKER
WHAT IS A SET OF FACTS OR FIGURES SYSTEMATICALLY DISPLAYED, ESPECIALLY IN COLUMNS TABLE
WHAT PART OF A COMPUTER EXECUTES ALL GIVEN COMMANDS CPU
WHAT IS THE MOST PRIMARY PART OF A COMPUTER MOTHERBOARD
WHAT ALLOWS YOU TO TYPE ON THE KEYBOARD KEYS
WHERE ARE THE IMAGES YOU CHOOSE, OR WANT TO SEE, DISPLAYED SCREEN
WHAT TOOL(s) COMPRISES A COMPUTER SYSTEM HARDWARE
WHAT CATEGORY DOES GOOGLE FALL INTO BROWSER
WHAT ORGANIZES ALL OF YOUR COMPUTERS INFORMATION FOLDERS
WHAT CATEGORY DO COMMENTS/ OPINIONS FALL UNDER NOTES
WHAT REPRESENTS A COMMAND ON YOUR DEVICE ICON
WHAT WORD DESCRIBES RESTARTING YOUR DEVICE REBOOT
WHAT ITEM IS ESSENTIAL FOR CONNECTING EXTERNAL DEVICES TO YOUR COMPUTER USB
WHAT CIRCULAR DISK HOLDS LARGE AMOUNTS OF DATA DVD
WHAT WORD DESCRIBES HOW YOU WOULD ELECTRONICALLY RETREIVE DATA SEARCH