Comm 390 chapters 1 through 4 terms. Crossword

Communicating about communication. Comments are contextualized with a statement about intention.
The event that precipitates a conflict and is usually directly related to the topic, but not necessarily directly connected to the underlying cause.
(also called substantive goals) include tangible resources any measurable factor around which desired outcomes can be built.
Anything someone perceives to be in limited supply. They are the cornerstones of content conflict.
Is how we weave together, knowledge, feelings, intuition, and backgrounds to make sense of the world.
It is a desired condition and always related to needs.
Arise from goal interference about information.
Pivot around deep-seated beliefs about right and wrong.
involve how a person wishes events to unfold, how decisions are made, or how communication occurs.
Effective conflict managers need to be this. This includes being aware of the past but focusing on the future.
are associated with cooperative and competitive tactics, and can be determined by the extent individuals feel valued by others.
Are demands, proposed solutions, or other fixed outcome statements.
: sometimes called mutual gains perspective or interest-based bargaining, seeks creative and informative solutions that maximally meet the needs of all parties.
Conflict that arises from a focus on the underlying needs (interests) of each of the parties rather than on their surface demands (positions).
There is a finite amount of something and any part of it you get takes away the percentage I can achieve.
Removing oneself from the controversy. It is used by the role of the loser in the competitive view.
Interest-based conflict managers are adept at this. Conflict managers that do this are creative, innovative, and capable of making numerous suggestions for solving a problem.
Competitors are masters at this. Competitors may play along while the other is disclosing and creating value. Then they use the information to their advantage and leave the table with the lion’s share of resources.
An overarching set of beliefs about how the world works and on e’s place in it.
In these, individuals feel safer and are more likely to engage in productive Problem-solving and conflict management.
This theory is built on the metaphor of an economic market place and assumes that people will make choices that are the most beneficial to them.
This theory originated in the 1950s. It proposes that people evaluate the costs and rewards of a relationship by the amount of effort required to attain rewards and avoid costs.
This theory focuses attention on the communication and interactions among people rather than on the individual.
One type of interaction theory that people create meaning through a series of personal constructs (or schemas).Each person’s construct of what it means to be friends, patriotic, or a good worker may be significantly different.
Theory that explains how individuals perceive other’s motives and behaviors, and how we assign internal or external causes to why people act the way they do.