Unavailable right now 5400
Remote access code - 5150
Not accepting calls 5400
Answering device 5140
Completed survey 1100
No routes found 4500
Not a good time 5100
Not in service 5300
Non residence 4500
Fax or modem 4200
No thank you 3100
Busy signal 5550
Data Change Form
Fast busy 5400
No Answer 5130
Tri tone 4300
Hang up 5050
VM NML 5140
VM NSU 5130
VM LM 5140
high defintion television
thermal transfer printer
video capture card
cathode ray tube
winning is not everything
attitude is everything
arrive late and lose
I believe in you
I am successful
I will not quit
make no excuses
never give up
born to win
Occupational Safety and _________ Administration
FERC Order 706 governs these Standards
Generally ________________ Accounting Principles
ATC’s FERC formula rates are housed within this
An ATC ___________ has a $50,000 expenditure authorization limit
Escheatment is the process of turning over ___________ property to a state authority
The frequency of completing ATC’s Business Ethics Questionnaire
Regulation (acronym) enacted in 1996 aimed at ensuring medical records, medical billing, and patient accounts meet certain consistent standards with regard to documentation, handling, and privacy
An employee may take maternity leave under the ________ and Medical Leave Act
The heading on Page 3 of ATC’s Code of Conduct: Doing What’s _________
Tax (acronym) imposed on both employees and employers to fund Social Security and Medicare
The Federal _____________ Guidelines outline the seven elements of an effective compliance program
Tone at the ________
An anonymous way to report an ethics or compliance concern
The number of members on ATC’s Policy & Ethics Committee
________________ Reliability Organization
Juanita Banks is ATC’s Designated ___________ Officer
Substantiated ethics and/or compliance violations are reported to ATC’s ____________ Committee
Enterprise ____________ Management
Regulatory entity (acronym) that assists in the protection of employment discrimination on the basis of race, sex, religion, national origin, and a variety of other characteristics
Information should be classified as ATC __________ Information when the unauthorized disclosure, alteration, or destruction of that information could expose the Company to a significant level of risk
Controls for providing Users the means to verify or validate a claimed identity through the presentation of something they know (e.g., passwords), something they own (e.g., hardware token), or something they are (e.g., fingerprint, biometrics, etc.).
Per the Acceptable Use of Electronic Resources Policy, data moved to removable media sources (e.g. USB, CD, etc.) must be ___________.
Ways to report potential issues or concerns are outlined in ATC’s Open ______ Policy
Employment ______________ and Professional References Policy
Accepting a gift card from a supplier vying for business at ATC represents a Conflict of ________
Per the External Communications & Social Media Policy, do not represent yourself as a ____________ for ATC
Per the Gifts & Entertianment Policy, all tangible gifts given to an ATC employee, regardless of dollar amount, must be reported to _________
Environmental ____________ Agency
A competitive _________ is required to procure services over $100,000
___________ Oxley Act was instituted in 2002, as a result of a series of high-profile financial scandals
Per NERC, Critical __________ are facilities, systems, and equipment which, if destroyed, degraded, or otherwise rendered unavailable, would affect the reliability or operability of the bulk electric system
Personnel Risk ____________ Policy
The Travel & Expense Policy governs transactions inputted into this system
___________ employees who do not charge time to project work orders only need to report their exception time (e.g. vacation, sick, personal, or floating holiday hours) each pay period
Per ATC’s Code of Conduct, each ATC employee has a responsibility to promptly _________ any known violation or dishonest, unethical, or illegal conduct
_______ % of ATC’s corporate goal attainment ties to Reliability Compliance
Behavior Based _________ Observations
What is the name of the bank?
What is the password for Harland Clark?
What program allows customers to send money electronically?
What program allows customers to pay bills?
What is 211170347?
What debit card starts with 51517344?
What debit card starts with 55714344?
Q2 is used for what agreement?
What agreement starts with 222?
4614 is what number?
What is the code for Blocked calls?
What department has the fax number 860-676-4395?
Fax number 960-409-3384 is used for...
Our second chance checking is called....
Who is our Wealth Management team?
The process of gathering, recording, analyzing, and reporting info. regarding customers or potential customers
Facts discovered in the market research process
Facts collected for the first time for the problem under study
A series of questions asked to a select and representative group of people to obtain quantitative data
An information-gathering technique that involves watching people by using other people or by using a camera
A small group of 8-15 people who provide qualitative data through their opinions about a business, its product, or other issues under the direction of a discussion leader
The number of people questioned for a survey
Facts that have been collected previously for a purpose other than the problem being studied
Research that is used to discover consumer info whose validity can then be assessed with quantitative research questions
Research often used to answer questions about quantities and amounts using a large sample of consumers
called a business
cranky older person
answers but hang up
make someone laugh
voicemail not set up
You make 100 phone calls
VM sounds like they answered
disconnected phone number
Same name as person you call
You Mark 10 times Not home
Voting for Tammy
Undecided for Gov
Voting for Tony/Mandela
Voting for Josh
Signs up for Vol Shift
Has voting plan
Voting for Sarah