Business Leadership Crossword

Jobs that have little or no contact with the public are referred to as___________
Workers who can keep track of documents are said to have good ________ skills.
_________ skills are nontechnical, interpersonal skills
Workers with a ____________ attitude are unpleasant, indifferent and rarely smile.
When we act or react the same way often, it becomes a ____________
Being on the job every day and arriving on time is an example of ___________
Listening to constructive criticism from your supervisor is exercising ____________
Communicating your needs to others confidently without animosity is being _____________.
When you perform your tasks without waiting for someone to tell you to get started, you are _________________
When placing a telephone call, always give the person enough time to answer by letting it ring at least _______ times.
Finding out who is calling before you put that person on hold is called _____________
What is the most conventional and widely used filing system?
Assumptions and convictions that a person holds to be true regarding people, concepts, or things.
The sum total of an individual's personality traits and the link between a person's values and her behavior.
The process of reaching logical conclusions, solving problems, analyzing factual information, and taking appropriate actions based on the conclusions.
A style of leadership in which the leader entrusts decision-making to an employee of a group of employees. The leader is still responsible for their decisions.
A style of leadership in which the leader tells the employees what needs to be done and how to perform it without getting their advice or ideas.
The flow of information back to the learner so that actual performance can be compared with planned performance.
A style of leadership in which the leader involves one or more employees in determining what to do and how to do it. The leader maintains final decision making authority.
Those abilities that people develop and use with people, with ideas, and with things, hence, the division of interpersonal, cognitive, and technical skills.
a person who works for another in order to learn a trade
a person's usual or principal work or business, esp. as a means of earning a living; vocation
A written list and description of your education and previous jobs
a person who knows you well and writes a letter containing information about you, usually to a new employer
a move to a better more responsible position at work