Type
Crossword
Description

The system that is replacing our CRM Salesforce
Where do you find contact relations and quotes Related
The first thing you must do for Salesforce Login
This contains a posology Prescription
The field that will contain client charting Notes
This is where you find Patients + Doctors + Hospitals Accounts
Something that needs to be done by a user Task
Where you see a quick summary of data from multiple reports at once Dashboard
Allows you to search for any object Search bar
A set tasks like emails, calls and needed interactions that will be prepopulated based on therapy type Care plan
Used to track problems and or questions from client and can be assigned to a resource. Case
Defines which care plan should be applied to the patient Therapy

Medicare 101 Crossword

Type
Crossword
Description

Groups of drugs that have a different cost for each group. Tier
the action you can take if you disagree with a coverage or payment decision made by Medicare, your Medicare health plan, or your Medicare Prescription Drug Plan. Appeal
An agreement by your doctor, provider, or supplier to be paid directly by Medicare, to accept the payment amount Medicare approves for the service, and not to bill you for any more than the Medicare deductible and coinsurance. Assignment
A geographic area where a health insurance plan accepts members if it limits membership based on where people live. Service area
A coverage rule used by some Medicare Prescription Drug Plans that requires you to try one or more similar, lower cost drugs to treat your condition before the plan will cover the prescribed drug. Step therapy
A person who has health care insurance through the Medicare or Medicaid programs. Beneficiary
The way that Original Medicare measures your use of hospital and skilled nursing facility (SNF) services. Benefit period
A written order from your primary care doctor for you to see a specialist or get certain medical services. Referral
A request for payment that you submit to Medicare or other health insurance when you get items and services that you think are covered. Claim
An amount you may be required to pay as your share of the cost for services after you pay any deductibles. Coinsurance
An amount added to your monthly premium for Part B or a Medicare drug plan (Part D) if you don't join when you're first eligible. You pay this higher amount as long as you have Medicare. There are some exceptions. Penalty
Approval that you must get from a Medicare drug plan before you fill your prescription in order for the prescription to be covered by your plan. Prior authorization
The amount you must pay for health care or prescriptions before Original Medicare, your prescription drug plan, or your other insurance begins to pay. Deductible
A type of Medicare prescription drug coverage determination, a drug plan's decision to cover a drug that's not on its drug list or to waive a coverage rule Exception
A list of prescription drugs covered by a prescription drug plan or another insurance plan offering prescription drug benefits. Formulary
A complaint about the way your Medicare health plan or Medicare drug plan is giving care. Grievance
Health care that you get when you're admitted to a health care facility, like a hospital or skilled nursing facility. Inpatient care
The facilities, providers, and suppliers your health insurer or plan has contracted with to provide health care services. Network

The Nursing Process Crossword

Type
Crossword
Description

Establish a data base about patient and gather information through observation, physical examination and interview questions. assessment
Formulate a clear nursing diagnosis that determine the client's response or problem related to an illness. Diagnosis
Establish priorities as to time limitations. They must be SMART. Planning
To put into action and carry out plan. Interventions
Assess if nursing interventions have been effective. Revising and redirecting may be necessary. Evaluation
A patient weighs 158 lbs, this is an example of what kind of data? Objective
Patient says that they feel depressed. This is a type of __________ data. Subjective
Low blood glucose r/t diabetes AEB patient feeling lethargic and weak is what kind of care plan? actual
Risk for insulin dependence Risk factors: unmanaged diabetes is an example of what kind of care plan? Risk
Readiness for enhanced blood glucose management AEB willingness to adhere to new diet is an example of what kind of care plan? Wellness
SMART goals need to be specific, ___________, attainable, realistic, and time limited? measureable
First described the nursing practice as a nursing process in 1958. Orlando
r/t imbalance between oxygen supply and demand: is an example of a________? Etiology

Health Care Careers Crossword Puzzle

Type
Crossword
Description

Examines eyes for vision problems and defects Optometrist
Provides total patient care by assessing a patients condition, administering medications, dressing changes, starting IVs, giving blood and other treatments Registered Nurse
Doctors who specialize in the care of the teeth and mouth Dentist
A person who is responsible for the planning of individual therapeutic meals to help promote healing Dietician
Relating to or using the methods or principles of science Scientific
A physician specialty who specializes in the diagnosis of diseases and infections by examining cells, tissues, and body fluids of patients pathologist
Provde a therapeutic environment for the delivery of health care Support Services
An individual awaiting or under medical care and treatment Patient
Create a picture of patient health status at a single point in time Diagnostic Services
The common name for a physician: a person skilled in the healing arts Doctor
A scientist that studies human genes Geneticist
Manintain or change the health status of the patient over time Therapeutic Services
Use scientific and technical advancements to enhance diagnostic and therapeutic abilities in health care Biotechnology
Provide functions that support and document patient care Health Informatics
Also called heart beat Pulse
A person who dispenses and suggests medications to be used in the treatment of diseases and disorders Pharmacist
Tools you use for a specific task Equipment

Healthcare Vocabulary Crossword

Type
Crossword
Description

A contract with a company where the subscriber pays a regular premium in exchange for a defined set of benefits Health Insurance
Reffered to as family doctor/PCP this person administers routine and preventive care, and makes referrals for specialty services when needed. Primary Care Provider
A provider who focuses on one area of medicine. Like a cardiologist or neurologist Specialist
A contracted, pre-determined dollar amount insurance company requires a patient to pay for a particular medical service. (It requires patients to pay a small amount upfront to deter people from seeking medical care that may not be necessary.) Copay
The contracted rate a health insurance company will pay toward a specific medical service. Allowable Charges
A contracted, pre-determined percentage of the allowable charge that a patient is required to pay for a particular medical service (after the deductible is met and before the out-of-pocket maximum is met). CoInsurance
A pre-determined annual amount patient must pay before insurance begins to cover. Deductible
Annual maximum amount patient is required to pay for in-network medical services per his/her insurance plan contract (typically, copay + coins + deductible) Out of Pocket
The person who is responsible for payment of the monthly premium, or whose employment is the basis for the coverage. Subscriber
A person entitled to health insurance benefits under the subscriber’s plan. Covered Member
Insurance Company Payor
A specific package of benefits negotiated between the company and the employer. Plan
Dates during which the insurance plan is active. Effective Dates
Explanation of Benefits is a statement from the insurance company that details payments and adjustments made for services. EOBs go to both the provider and the patient. EOB
/Response from the insurance company that states no payment will be made. (service could be not covered by the insurance plan, or the insurance company may need more information.) Denial
The order in which the claim is sent to insurance companies. If patient has more than one insurance plan, we must determine which insurance should be billed primary, secondary, etc. Primary: the first insurance company designated to pay toward their allowable charges. Secondary: the second insurance company designated to pay toward their allowable charges. Filing Order
The pathway a patient takes from one provider to another. Referrals may be required by insurance before a patient can be seen by the other provider. Referral
The process whereby a physician must obtain insurance approval before a patient receives certain treatment or drugs (study, test, procedure, surgery.) Authorization

Computer Crossword Puzzle

Type
Crossword
Description

A screen that displays an image that is being generated by a computer. monitor
The set of keys that are used to type words on a computer or typewriter. keyboard
A small device that is connected to a computer that you move with your hand to help you click on items on the computer screen. mouse
A machine that is used for printing documents, pictures, etc. printer
An electronic device that can intensify speeches, music, etc., and made audible throughout a room, hall, or the like. speaker
A set of facts or figures that can be displayed through a computer, especially in columns. table
or the Central Processing Unit is the component of a computer system that processes and exchanges data with the peripherals. CPU
The main circuit board of a computer that holds together many of the important components of a computer. motherboard
are on a keyboard to help you enter information on the computer. Keys
where you can find the images on your electronic device. Screen
where you can find the physical components of an electronic device. hardware
a computer program where you can look up and information on the internet. Browser
A group of files or documents that are stored together by a title on your computer. folders
A brief comment or explanation. notes
A small picture on a computer screen that represents a program or function that can be opened. icons
Booting a computer system again usually due to a problem. reboot
A special kind of cord that enables you to connect a computer to another device. USB
An disk that contains usually a video recording or computer data. DVD
To look up something. search

Patient Safety Goals Crossword

Type
Crossword
Description

Use at least two patient __ when providing care, treatment and service Identifiers
The goal of improving medication safety is to __ all medications and containers Label
The physician must be notified within __ minutes of a critical result being reported Thirty
When reporting a critical value, what type of clear communication should be used? (two words) Readback
A desensitized staff member ignores or disabling warning sounds due to (two words) alarmfatigue
One of the most important ways to prevent Hospital Associated Infections is by improving (two words) Hand Hygiene
A task perfomed by the surgical team members before a surgery begins which includes correct patient identity, site and procedure time-out
Two licensed nurses must verify these ___ products? Blood
The main purpose is to compare medications currently being taken to the new medications prescribed to assure they will not be duplicated or have negative interactions (two words abbreviated) medrec
A patient is wandering the hospital alone with a bright yellow bracelet. What are they at risk for? Falls

Infection Control Crossword Puzzle

Type
Crossword
Description

Should be trimmed and clean at all times Fingernails
This level of precautions relates to all aspects of resident care Standard
These precautions include gowns, gloves, masks, sometimes eyewear PPE
PPE to remove first Gloves
The pathogen against which alcohol hand sanitizer is ineffective C DIFF
The number one intervention to break the chain of infection Handwashing
You should wash your hands for at least this many seconds Twenty
Hepatitis B & C and HIV are spread by this Blood
Extremely small drops of liquid, such as occurs with a sneeze. Can carry infectious organisms Droplet
The separation of infected persons from others Isolation
Type of disease which can be carried on very small droplets or dust particles that float in the air (Chickenpox, measles, TB) Airborne
Type of precaution to use for pathogens can be transferred by direct contact (hand or skin-to-skin) or indirect contact (touching surfaces or items in room) Contact
Residents with _________ are more likely to get UTI Catheters
You should perform hand ____________ between care of every resident Hygiene
_______ care at least twice a day reduces the risk of a resident developing pneumonia Oral
The name of the virus that causes respiratory infections typically between the months of October and April. Have you taken the vaccine against it this year? Influenza
After washing hands, turn off the faucet with a _________ paper towel. dry
Wash your hands immediately after removing ___________ Gloves
What is a common bacteria that is antibiotic resistant? MRSA
Hands must be ___________ if they are visibly soiled, or if there has been contact with blood or body fluids washed
Most health-care-associated infections are transmitted to patients by _________ staff
The overuse and misuse of antibiotics causes antibiotic _________________. Resistance
Who is responsible for cleanliness within the workplace? Everyone
____________ is your body’s first line of defense against infection Skin
Be sure reusable equipment is ____________ before you use it on another patient disinfected
Never ______ needles after use. recap

Safety Guru Crossword

Type
Crossword
Description

Choose a ladder that is stable
How often do you receive safety training? monthly
When should you report an injury? immediately
What is the document that contains all you need to know about a chemical? SDS
Where can you find chemical labels and SDS sheets? PS Central
When cleaning a door you should __________ the tracks. Sweep
When you are cleaning a unit you should _______ the hasp. spray
What should you wear when cleaning? PPE
You should never leave _____ in golf cart ignition. key
You should utilize a _____to identify problem doors zip tie
Never ______ a rollup door open or closed. force
You never _______ a heavy object alone. lift
Do not lift and ________. twist
When lifting, legs should be _______ width apart. shoulder
A ______________ is the basic source of information about chemicals that you are using in the workplace. MSDS
_______, __________, and ________ are our leading cause of injury. slips trips falls
Wear ________ footwear when snow/ice is present. anti-slip
______ are the key to safety, so BE AWARE. you
________ is PS program to enhance our employees' health and safety. HAZCOm
Wear _______ to protect against splinters, sharps, and insects. leather gloves
Wear _______ to protect from dust irritation. goggles
Use _____ masks as you feel necessary to protect from dust irritation. dust
We should always use safe _______ _________, regardless of the type of item you are lifting. Lifting Techniques
Perform outdoor tasks _____ in the day or in the ______ evening. early
Drink ______ or other electrolyte replacement drinks. water
Break up outdoor tasks into _______tasks and take rest breaks throughout the day. smaller
If you are working alone, _____ another property and tell them you will be working outside. call
If you suspect you or someone else is suffering from a heat stroke call ___ immediately. 911
What is one component of the public storage safety program? Safety Policies
The Safety binder should be updated with all _____ topics. safety
The ______ map should be present and posted. evacuation
The ______ inventory should be updated and posted. chemical
The HazCOM program is also known as Right to Know

Workplace Safety Puzzle Crossword

Type
Crossword
Description

It's easy to remember how to use a fire extinguisher if you rememeber this word PASS
Spilled liquids create _______ and need to be cleaned up immediately Hazards
Do not read or text while walking. It is not worth the _________ Risk
Body position that promotes god ergonomics Neutral
First step in a safety conversation Observe
Critical to workplace safety Safety conversation
One step in the prevention of an incident occurence analysis
During an emergency, use the _________ exit to you Closest
Another element of a safety conversation Discussion
Reporting unsafe acts and conditions can help prevent Accidents
Acronym for the KP Safety Program CSMP
This is everyone's responsibility Safety
Monthly Safety Conversation Tracker Dashboard
Scan _________ while you walk Ahead

2017 Joint Commission Readiness Crossword

Type
Crossword
Description

Acronym for using the fire extinguisher PASS
Which department should you contact if you find the blanket warmer temperature out of range? FacilityServices
Name and ______________ are two patient identifiers birthdate
Read back and ____________ is the process you follow when you take a telephone order. confirm
The B in SBAR stands for _____________. Background
A point of care testing that you perform. (Often on a diabetic) glucometer
Number 1 way to prevent the spread of infection. Handwashing
Acronym used for the process you follow upone the discover of a fire. RACE
A patients plan of care is documented using this. IPOC
Where do you locate SDS information? MOD
Device used when an interpreter is needed MARTTI
Type of date placed on newly opened control solutions for the glucometer. expiration
Each piece of equipment has a ___________ sticker which shows it has been inspected by biomed biomed