Group Rules and Norms Crossword

the time tested method for solving problems
appropriate when a decision needs to be made quickly and wants to take into account every member’s opinion
someone who conducts the process
provides ideas & information, clarifies members’ understanding, critically evaluates ideas…includes feedback
helps a group get organized and stay on track by providing agendas, recording group progress…procedures
focuses on creating & maintaining a constructive atmosphere that emphasizes group strengths & progress, recognizes member contributions, builds enthusiasm
dysfunctional communication that blocks others, sabotages a healthy climate, or is self-absorbed…self-centered rather than group-oriented…detracts from effective decision making
the process of establishing & maintaining a good working climate, organizing group processes, & ensuring that discussion is substantive
both parties win
one party wins and the other loses
when both parties lose