Type
Crossword
Description

To be our people and customer's favorite retail brand/ experience, what is this know as? Vision
This is the first name of the individual that our store manager reports too Edward
is to create a space where you feel connected, inspired and cared for? What is this?? Purpose
On what month was the first WW store opened in Plein Street Cape Town October
Our exciting new POS software system upgrade is also known as? Flooid
What according to your knowledge of shrinkage, might be considered one of it's biggest contributors in most WW stores Theft
If someone goes above and beyond what's expected in a specific calendar month, you can nominate this individual using this platform CARE
It's comes as no surprise that all Woolworths employee should strive to make each and every shopping experience of our customers? MEMORABLE
We highlight and display product prices for our customers on? SHELF EDGE LABELS
Unknown losses that as a business we cannot account for or explain is known as the following terminology? Shrinkage
In what business do we trade in? Retail
What method should be effectively applied to ensure that we at all times sell the product with the earliest best before/sell by date first? Date rotation
This department group is the lead-in @ all Woolworths stores across our business? Produce
What dairy products are easier to digest for customers who's digestive system does not produce enough Lactase Lactose free
In order to be on the forefront of the always evolving customer need, our business introduced an exciting new range of dairy products that Vegan friendly, made from which Fruit Coconut
If our employee performance is measured with an IPM, what do you think is the IPM for our store as a business? Scorecard
What price can be worked out should one have the mark-up and selling price of a specific product? COST
Rewards we receive when goals/ targets are met or inline i.e. Shrinkage? Incentives
Amount of minutes before cold chain is broken and bacteria starts multiplying? Eight

MARKETING AND RETAIL VOCABULARY WORDS Crossword

Type
Crossword
Description

What it costs your store to purchase from a supplier. cost
Setting prices based on cost. Usually prices are set as a multiple of cost, such as 1.2 times the cost. Costorientedpricing
Setting prices based on what customer is willing to pay for. DemandorientedPricing
Setting prices based on competitor's prices. Setting prices lower than a competitor will generally draw more customers to your store. CompetitionorientedPricing
Method used to deliver advertising messages to the public, such as TV or radio. media
A series of questions asked to a selected group of people. survey
Person who collects money from customers in a retail establishment. Cashier
Person who replenishes shelves in a store. stocker
The exterior of a store generally facing the street including signage and windows. storefront
A period of prolonged recession. Depression
A period of rising prices Inflation
The difference between what consumers want and need and what the available resources are. Scarcity
A program that allows workers to choose their work hours. flextime
The process of selling over the telephone. Telemarketing
Tangible items of monetary value that satisfy needs and wants. goods
The revenue of your store minus all expenses over some period of time. Profit
The total amount of goods a business has. These may be in a backroom or out on the sales floor. Sometimes referred to as stock. Inventory
The number of people who will see or hear an advertisement. reach
The percentage of the loan amount that you must pay in interest each year (example 9% per year). Interest Rate
The Steps taken to collect marketing information required to make intelligent business decisions. Market Research
Payments to employees based on hours or days worked. wages
A group of similar people with the same type of product needs or wants who may potentially buy a certain good or service. Market
Opinion of customers about a particular aspect of a business, such as a customer service. CustomerSatisfaction
A list of information about a target market, such as age, income level, ethnicity, occupation, attitudes, lifestyle, and geographic residence. Customer Profile
The four basic marketing strategies, called the four Ps: product, place, price, and promotion. Marketing Mix
The projection of probable future sales in units or dollars. Sales Forecasts
Statistics that describe a population in terms of personal characteristics such as age, gender, income, marital status, ethnicity, education, and occupation. Demographics
Commercial exchange between nations that is conducted on free market principles, without tariffs, import quotas, or other restrictive regulations. free trade
The process of letting another company use a trademark, patent, special formula, company name, or some other intellectual property for a fee or royalty. Licensing
The process of selling the same product and using the same promotion methods in all countries. Globalization
A brand name, brand mark, trade name, trade character, or a combination of these elements that is given legal protection by the federal government. Trademark
The struggle between companies to attract new customers, keep existing ones, and take away customers from other companies. Competition
The sale price of a product; the assumption is that consumers will buy the product with the lowest price. Price competition

Entrepreneurship Vocab Review Crossword

Type
Crossword
Description

Person who works for someone else employee
Person who provides a product or service for someone else for money entrepreneur
Process of running a business of one's own entrepreneurship
Things used to create products or services resources
Person who is a customer consumer
Business that makes the products it sells manufacturing
Money made from providing a good or service income
Costs for supplies used in business expenses
Result when income is greater than expenses profit
Amount added to the cost to determine selling price markup
Federal, state, or local government tax charged on goods sales
Creative problem-solving method that involves coming up with a large number of fresh ideas brainstorming
List of things to be discussed or done in a meeting agenda
Amount subtracted for the retail price to determine the selling price markdown
Making choices and satisfying the wants and needs of consumers economics
Occurs because people's wants and needs are unlimited while the resources needed to produce goods and services are limited scarcity
How much of a good or service a producer is willing and able to produce at different prices supply
Costs that must be paid no meter how much of a good or service is produced fixed
An individual's need or desire for a product or service at a given price demand
Value of the next best alternative opportunity cost
Costs that go up and down depending not he quantity of the good or serve produced variable
Products and services that are brought in from another country to be sold exports
Expenses that a business has every month operating
Financial statements based on estimates pro forma
Item of value owned by a business assets
One-time only expenses that are paid to open a business start up costs
Amount of sales that must be made to cover all of the costs of a business breakeven point

Entrepreneur Crossword Puzzle

Type
Crossword
Description

Someone who organizes, manages and takes on the risk of starting a new business. Entrepreneur
in the US, a business containing fewer than 500 employees. Small Business
The act of being an entrepreneur and creating a business. Entrepreneurship
The goals, purpose, and work a business hopes to accomplish. Business Mission
One who purchases a product or service. Customer
Work done for pay that benefits someone else. Service
Something produced or manufactured to be sold; a good. Product
Placing a number value/worth on a product. Pricing
The size, sum, or amount of countable or measurable products, expressed as a numerical value. Quantity
Someone who provides money or resources for a business, with the expectation or financial return or other gain. Investor
Money that is made/lost in a business after all costs and expenses are paid. Profit and Loss
Customers desire for a product or service. Demands

Marketing Crossword Puzzle

Type
Crossword
Description

activity that supports or provides active encouragement for the furtherance of a cause, venture, or aim. Promotion
Activity that supports or provided active encouragement for the furtherance of a cause, venture, or aim. Promotional Mix
websites and applications that enable users to create and share content or to participate in social networking. Social Media
A press release, news release, media release, press statement or video release is a written or recorded communication directed at members of the news media for the purpose of announcing something ostensibly newsworthy News Release
A pull strategy is where interest for a specific product or service is created within a target audience that then demands the product from channel partners. Pull Policy
Actions intended to convince individuals to purchase a good or service. Consumer Promotions
a thing that motivates or encourages one to do something. Incentives
a small open-fronted hut or cubicle from which newspapers, refreshments, tickets, etc., are sold. Kiosks
In marketing, promotion refers to any type of marketing communication used to inform or persuade target audiences of the relative merits of a product, service, brand or issue. Product Promotion
the activity or profession of producing advertisements for commercial products or services. Advertising
Sales promotion is one level or type of marketing aimed either at the consumer or at the distribution channel (in the form of sales-incentives). Sales Promotion
the notice or attention given to someone or something by the media Publicity
a voucher entitling the holder to a discount for a particular product. Coupons
pertaining to or designating a sale in which the buyer in order to get the item desired must also purchase one or more other, usually undesired, items Promotional Tie-Ins
A marketing approach that demonstrates the goodwill of an organization or individual in order to boost its public relations appeal. Institutional Promotion
the business of selling products or services directly to the public, e.g., by mail order or telephone selling, rather than through retailers. Direct Marketing
the professional maintenance of a favorable public image by a company or other organization or a famous person. Public Relations
A marketing policy aimed at distribution centers to encourage their promotion of a product or services to their customers. Push Policy
marketing activities that are executed in retail between these two partners. Trade Promotions
an amount to be paid for an insurance policy. Premiums
a structured and long-term marketing effort which provides incentives to repeat customers who demonstrate loyal buying behavior. Loyalty Marketing Program
focuses on touting the benefits, ideas, or philosophies of your business, or its entire industry, to enhance or repair its reputation rather than selling a product or service. Institutional Advertising
treated as singular or plural Means of mass communication in the form of printed publications, such as newspapers and magazines. Print Media
the most expedient means to transmit information immediately to the widest possible audience Broadcast Media
a regularly updated website or web page, typically one run by an individual or small group, that is written in an informal or conversational style. Blogs
method of placing online advertisements on web pages that show results from search engine queries Banner and Search Engine Ads
The rate at which something occurs or is repeated over a particular period of time or in a given sample. Frequency
an activity or series of activities that boost the sales of a product or service, usually in the short-term. Promotional Advertising
an Internet advertising term for a Web page ad that uses advanced technology Rich-Media

Economics Supply and Demand Crossword

Type
Crossword
Description

a move along a demand curve to the left contraction
the amount a customer is willing to pay for a good price
given by government to encourage more production of a good and lower price subsidy
determinant of supply weather
quantity a producer is willing and able to produce at a given price in a given period supply
this occurs when firms leave the industry supply decreases
customers become concerned about the production effects of a product on the ........... environment
this occurs as a result of improved productivity increase in supply
the amount a person is willing and able to pay for a good effective demand
government imposes an ........ ... which is then used to educate people about the dangers of the good indirect tax
price achieved in market increases (from producer's point of view) extension in supply
tastes shift towards the good concerned demand increase
mathematical relationship between price and quantity demanded inverse
determinant that increases demand when it increases income
type of good when increase in price of one good (A) causes demand for another good (B) to increase substitute
should interest rates on credit cards increase, demand for holidays ..... falls
a firm stops paying overtime leading to lowered ..... .. .......... costs of production
coffee with cream is example of these goods complementary
customers buy more of these goods when their income decreases inferior
innovation in computers - supply determinant technology

Microeconomics Crossword

Type
Crossword
Description

A diagram used to represent the monetary transactions in an economy. Circular Flow Diagram
The market place in which final goods or services are offered for purchase by consumers, businesses and public sector. Product market
A type of business entity that's owned and run by one person. Sole proprietorship
A type of business owned or run by two owners. Partnership
A financial gain. Profit
A company or group of people authorized to act as single entity. Corporation
A state of limited competition, in which a market is shared by a small number of producers. Oligopoly
Only one market gives services Monopoly
A type of market that sells similar products. Monopolistic Competition
The part of economics concerned with single factors and the effects of individual decisions. Microeconomics
A market where a business can go and purchase resources to produce goods and services Resource Market
Buyers will exchange with sellers when they want to purchase goods or services from sellers. Medium of exchange
All else equal, an increase n price results in an increase in quantity supplied Law of Supply
All other factors being equal, as the price of a good or service increase Law of Demand
Price of good or service of which quantity supplied is equal to quantity demand Market clearing price
A measure used in economics to show the responsiveness of the quantity demanded of a good or service to change in its price Price elasticity of demand
A measure used in economics to show the responsiveness or elasticity of the quantity supplied of a good or service to a change in price. Price elasticity of Supply
A market that has a broad range of cometitors who are selling identical products Pure Competition
Something that motivates or encourages someone to do something Incentive
An excess of production Surplus

Intro to Business Management Crossword

Type
Crossword
Description

Which leadership is considered the best? Democratic
A company who puts a group of people in charge. selfmanaged teams
Manager who gives employees the power to run things. delegating
Links all the steps in a process digitally. digitalworkflow
Sells products in stores via mail and online. multichannelretailer
To raise money you can sell what? stock
A business that gathers raw products in their natural state. producer
Divides a company into different departments. managementplan
A contractual agreement to sell a company's products or services. franchise
An organization owned and operated by its members. cooperative
Purchases goods from a wholesaler. retailer
Also known as a distributor, distributes goods. wholesaler
Changes raw materials into more finished products. Processors
A business owned by two or more people. partnership
The money left over. profit

Business Management Crossword

Type
Crossword
Description

a person who is the exclusive owner of a business. they are entitled to keep all profits for themself after tax has been paid, but has unlimited liability (2 words) sole trader
the market where the initial shares of a public company are first floated (2 words) primary market
a market with a decline and a drop in share prices and demand (2 words) bear market
the name for the Hong Kong stockmarket index (2 words) hang seng
the availability of liquid assets to a market or company (1 word) liquidity
__ is the share price of a share when it is floated on the secondary market (2 words) public float
a person who sets up a business(es), taking on the financial risks in hope of profit (1 word) entrepreneur
the 4 P's of marketing include price, placement, product and ____ (1 word) Promotion
companies like McDonald's are known as ____ (1 word) franchises
you can earn an income from shares by either selling stock, or receiving ___ (plural, 1 word) dividends
a stock in a corporation which has a great reputation, is reliable and operates well (plural, 3 words) blue chip stocks
the Australian share market (abbreviated) ASX

Logistics and Supply Chain Management Crossword

Type
Crossword
Description

Point of Origin/Point of Consumption logistics
Processes, manufactures, and assembles the finished product Manufacturer
Also known as the vendor Supplier
Where finished goods are sorted/shipped to various retailers or customers Distribution Center
The manufacturer's customer Retailer
Customer/final customer of finished product End User
Where goods are stored throughout supply chain Warehouses
Type of logistics that focus on movement of military resources Military
Type of logistics which focus on flow of materials to work stations Production
Type of logistics that focus on setting up & taking down materials Event

Safety! Crossword

Type
Crossword
Description

Where staff meet when we have to evacuate the store. Muster Station
Avoiding injuries at the workplace through proper_____ Ergonomics
Sheet used for information on product usage and spillage is known as _____ MSDS
What do you page in case of a fire? Code 22F
The practice of following certain rules and procedures to prevent the contamination of food. Food Sanitation
It is a comprehensive plan for providing information on the safe use of hazardous materials in the workplace. WHMIS
______ is an area of concern with the health, safety and welfare of people in the workplace. OHS
_______ refers to protective clothing, helmets, goggles, gloves or other garments and equipment designed to protect the employees body from injury. PPE
What must you wear anytime you do work outside? Reflective Vest
This should always be used when cutting product in departments. Kevlar Glove
This must be done to ensure employee safety when cleaning or repairing a piece of equipment. Lockout
This form must always be filled out when there is any injury in the workplace. Incident Report
Only _____ that limit blade extensions, are to be used to open boxes/strapping. Case Cutter
Under no circumstances should these be blocked. Emergency Exits
All _____must be placed on sturdy wooden pallets and stored individually. Cardboard boxes
All areas of the store are clear and free of _____. Debris