Type
Bingo Cards
Description

VPH
HBO
enter fav vaca destination
tell why you love jhanna
share a joke
new gig
upgrade gig
home device advisor
new/upgrade tv
upgrade to gig
epix
starz
upgrade data any speed
save a customer
showtime
enter dream vacation

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TV Channels Word Search

Type
Word Search
Description

ABC Family
Animal Planet
Boomerang
Bravo
Cartoon Network
Cinemax
Discovery
Epix
Fox Sports
Hallmark
HBO
History
National Geographic
Nickelodeon
Showtime
Smithsonian
Spike TV
Sprout
Starz
TruTV
Velocity
Willow TV

Mediacom Customer Service Week Word Search

Type
Word Search
Description

mediacom
ivr
homecontroller
video
phone
internet
customer
quota
pairing
cablecard
converter
payperview
overbuild
lineextender
noc
canweserve
headend
streaming
digital
Coaxialcable
aerial
underground
channel
movies
fiber
moviechannel
showtime
starz
hbo
sales
technician
marketing
tivo
campaigns
payments
television
cable
frontcounter
Rocco

INPUT AND OUTPUT DEVICES Crossword

Type
Crossword
Description

Allows you to produce a 'hard copy'. Printer
Allows just one person to hear audio output. Headphones
Can be a peripheral or inbuilt device allowing you to hear output audio. Speakers
Combines microphone and headphones to input and output audio data. Headset
A input device which is used to enter text. Keyboard
An input device which allows you to control a game. controller
Input device which allows you to input drawings Graphics Tablet
Input device which allows you to input audio. Microphone
Used to input visual data. Webcam
Input device controlled by fingers or stylus. Touch Screen
Pointing and inputting device. Mouse

Computer Basics ! Crossword

Type
Crossword
Description

an electronic device that manipulates information, or data. It has the ability to store, retrieve, and process data Computer
any part of your computer that has a physical structure, such as the keyboard or mouse. Hardware
any set of instructions that tells the hardware what to do and how to do it Softwarwe
the metal and plastic box that contains the main components Computer Case
one of the main ways to communicate with a computer. Keyboard
another important tool for communicating with computers. Commonly known as a pointing device. Mouse
is used to print documents, photos, and anything else that appears on your screen. printer
is the computer's main circuit board motherboard
your system's short-term memory RAM
where your software, documents, and other files are stored hard drive
is the most important software that runs on a computer. It manages the computer's memory and processes, as well as all of its software and hardware. It also allows you to communicate with the computer without knowing how to speak the computer's language operating system
What id a shorter term for Wireless Internet Connection Wifi
is a type of software that allows you to perform specific tasks app
llows you to write a letter, design a flyer, and create many other types of documents word proccessor
the tool you use to access the Internet web browser
any type of software that is designed to damage your computer or gain unauthorized access to your personal information Malware
measured in megahertz (MHz), or millions of instructions per second; and gigahertz (GHz), or billions of instructions per second. speed
When you save a file, the data is written to the hard drive, which acts as long-term storage
is responsible for what you see on the monitor video card
also called an audio card—is responsible for what you hear in the speakers or headphones sound card

Spectrum Product Knowledge Crossword

Type
Crossword
Description

What is the minimal speed a customer receives with Spectrum internet? sixty
What feature of the television allows customers to watch their shows on their own time, and is similar to Netflix? On Demand
What is it called when a customer is keeping their number they had with another provider? Port
What home phone feature allows faster response time in case of emergencies? E911
Which television tier provides 125+ Channels? Select
What must we always offer to customer's that are receiving the home phone? Backup Battery
What is it called when a customer receives a new number from Spectrum? Native
What internet security is always offered to internet customers? Security Suite
What must we always do when porting a number, or sending home phone through EZC? TPV
What television tier provides 175+ channels? Silver
What must we always offer customers that allows faster and easier delivery of equipment? Easy Connect
Fill in the blank: With TV Silver you receive 175+ channels, HBO, Cinnemax,________, and Digi Tier 1. Showtime
What television tier provides 200+ channels? Gold
How much does it cost to receive unlimited international calling? Five dollars
Add ons such as premiums, international channels, and the Digi tiers are called what? A la carte
We have a contract buyout for up to $______. five hundred

Hardware and Software Puzzel Crossword

Type
Crossword
Description

A small piece of silicon that includes data and important info, used in computers and other machines too. Microchip
A piece of equipment that must be connected to a device to save a specific document. USB stick
Used for putting designs into a computer with an electronic pen. Graphics Tablet
Physical computer eguipment such as keyboard. Hardware
Computer programs such as windows. Software
Information that enters a device from another machine. Input
Something produced in a device that leaves it. Output
Used for typing information onto a document. Keyboard
A screen that shows an image or information. Monitor
A personal computer. PC
The part of a computer that controls and performs all its operations. Processor
Used for copying a picture or document into a computer. Scanner
A flat surface on a computer that shows images contains apps and information. Sreen
Machine that lets out documents or images you have created. Printer
Sends or recieves info from a disk. Drive

T-Mobile Crossword

Type
Crossword
Description

On what day each week can each eligible T-Mobile line can get in on various offers Tuesday
Upgrade program that allows you to upgrade once half the cost of your phone is paid off Jump
Feature that gives 10GB high speed hotspot ONEPLUS
You get a $5 discount per line when you enroll into this Autopay
Charges that bill to a customer’s account after the bill cycle in which they occurred LateBillables
Team to send customer pain points to TVoice
Courtesy credit code for customer's issue Non-T-Mobile error GDWILL
New System to use to add new lines of service Dash
Step number 9 for existing customer's Change of responsibility MoveAuthorization
Program to pay off devices or ETF's for previous carrier when they switch to T-Mobile Carrierfreedom
T-Mobile ONE ________ plan is for employees of large companies who have an agreement with T-Mobile Amplified
Requirement added back for Carrier Freedom as of March 30th, 2018 Tradein
This program allows participating Verizon customers who BYOD to get reimbursed for their previous carrier's remaining device payment plan balance, ETF, or both (hint: add the #) #GETOUTOFthered

Internet Vocabulary Crossword

Type
Crossword
Description

Type of internet service that connects wirelessly through mobile phone services. 3G and 4G service
Device used to access the internet, computer, tablet, phone, or printer. Access device
Appears after the path, tells browser to load a specific part of the page usually begins with a #. Anchor
Maximum data transfer rate of a network or Internet connection. It measures how much data can be sent over a specific connection in a given amount of time. Bandwidth
Fast data transfer speeds, always connected and can transmit multiple signals simultaneously. Broadband service
A software application used to locate and display web pages. Browser
Usually identifies the organization in a URL. Domain name
(DNS) translated domain names into IP addresses. Domain server
Commercial transactions conducted electronically online. Ecommerce
Messages distributed by electronic means from one computer user to one or more recipients via a network. Email
Loads a specific page, separated by a /. File path
Acts as a host or network interface identification and location addressing. IP Address
Provides internet access, such as XFINITY. ISP
Device that enables a computer to transmit data, either hard wired or wireless, to the internet. Modem
Unit of data that is routed between an origin and destination. Packets
String of characters after the path, begins with a ? Parameters
Device that forwards data packets along networks. It is connected to at least two networks either LANs or WANs. Router
Most URLs begin with http or https. Scheme
A program that searches for and identifies items in a database that correspond to keywords or characters specified by the user, used especially for finding particular sites on the World Wide Web. Search engine
To work from home, making use of the internet, e-mail, and the telephone. Telecommuting

COMPETITIVE INFO Crossword

Type
Crossword
Description

What company does AT&T use to provide Television? DirecTV
How many MBPS is AT&T starting internet speed? Fourty Five
Which Netflix plan does not include HD? Basic
How many days behind is Hulu on current episodes? ONE
What is the name of Amazon device that has apps for streaming? FIRESTICK
What is the name of the Device that allows you to stream over 3,500 Channels? ROKU
How many Devices can stream with Netflix Standard plan at one time? TWO
How many years contract do you have to sign for AT&T TV bundle pricing? TWO
What company offers the flex bundle to allow you to choose what type of programing you want? DISHNETWORK
What company besides AT&T does DirecTV provide television service for? CenturyLink
How many MBPS is CenturyLinks starting speed? TEN
To get the lowest price with both AT&T and Century Link what service do they have to sign up for? AUTOPAY
What company does not allow internet to go on Seasonal plan? ATT
How many devices can stream Hulu at one time? ONE
What new streaming service is cloud based TV service that brings live TV, movies and sports without cable or satellite? PLAYSTATIONVUE
What is the name of the Dish Network product that offers an Over the Top service that allows customers to access TV Channels? SLINGTV
What is the name of the google service that allows you to watch Youtube videos ad free? YOUTUBERED
Which Phone company offers zero phone customer service and can only be contacted by Chat? MAGICJACK
What is the name of DirectTV’s DVR? HOPPER
What is the maximum amount HD streams available at one time with AT&T? FOUR
What is the service AT&T offers that provides 1000 mbps internet? FIBER
How many wireless receivers can you have with AT&T? TWO
Direct TV charges 50.00 for in home service calls unless customers have what? PROTECTIONPLAN
Hulu offers a plan for 11.99 that prevents what from playing during the show? ADS
Hulu offers one premium movies subscription for 8.99. What is it? SHOWTIME
What is the name of the service CBS offers for streaming 1 channel for 5.99 per month? ALLACCESS
HBO is available to non-cable customers for 14.99 per month. What is the name of that service? HBONOW
What is the name of the streaming channel by nickelodeon that is geared toward preschoolers for 5.99 per month? NOGGIN
What is the name of the streaming channel that has a variety of comedy programming for 3.99 per month? SEESO
What do all streaming services need to work? INTERNET

Computer Crossword Puzzle

Type
Crossword
Description

A screen that displays an image that is being generated by a computer. monitor
The set of keys that are used to type words on a computer or typewriter. keyboard
A small device that is connected to a computer that you move with your hand to help you click on items on the computer screen. mouse
A machine that is used for printing documents, pictures, etc. printer
An electronic device that can intensify speeches, music, etc., and made audible throughout a room, hall, or the like. speaker
A set of facts or figures that can be displayed through a computer, especially in columns. table
or the Central Processing Unit is the component of a computer system that processes and exchanges data with the peripherals. CPU
The main circuit board of a computer that holds together many of the important components of a computer. motherboard
are on a keyboard to help you enter information on the computer. Keys
where you can find the images on your electronic device. Screen
where you can find the physical components of an electronic device. hardware
a computer program where you can look up and information on the internet. Browser
A group of files or documents that are stored together by a title on your computer. folders
A brief comment or explanation. notes
A small picture on a computer screen that represents a program or function that can be opened. icons
Booting a computer system again usually due to a problem. reboot
A special kind of cord that enables you to connect a computer to another device. USB
An disk that contains usually a video recording or computer data. DVD
To look up something. search