Type
Crossword
Description

People show Gratitude by saying? Thankyou
Why would you be Grateful to someone? Kindness
How do you know when someone is Grateful? Smile
A good deed deserves? Another
I am Greatful for? Life
Showing Gratitude to someone makes me feel? Happy
Gratitude is the best........? Attitude
When we wake up in the morning we are Thankful for a new......? Day
Gratitude changes............? Everything
Start each day with positive .......? Thoughts
One of the benefits of Gratitude is, it creates healthy........? Habits
What can you buy to show someone you are Grateful? Presents
To record how I feel about my day, I can write it in a......... Journal
You should try to .......... your neighbour Help

7 Habits of Highly Effective Teens Crossword

Type
Crossword
Description

What is the oppisite of bad friends? Good friends
When you see yourself in the mirror that is your? Self-Image
People who are mean to others are Bullies
When people can trust you , you are Trust worthy
You earn these at school Grades
A group of people that love you Family
Life has many Ups and downs
Its good to be a Proactive
It is good to think Positive
We all have to Grow up
When we do something bad in life we have a Consequence
We all have good and bad Habits
The oppisite of losing is Winning
When someone is talking, we should Listen
When we grow older , we have to be Responsible

Manners and Etiquette Crossword

Type
Crossword
Description

What should you say if you walk in front of someone? ExcuseMe
Letting someone use something you are using is called? Sharing
When you ask for something you say? Please
When you receive something you say? Thank you
When you receive a gift you send a what? thank you card
If your parents ask you to do something, you show them what? respect
If you make someone else upset or sad, you say? I'm sorry
If someone is having a bad day and you see them upset, you ask? are you ok
When you meet someone you say? Nice to meet you
If a door is closed, you should always ___ before entering. knock
If you borrow something you should always ___ it. return
You should ___-__ after yourself; don't expect others to do it for you. clean up
If you loose at a food game or board game, loose with ___. grace

Customer Service Week Crossword

Type
Crossword
Description

Recognize with gratitude; be grateful for appreciate
Transmit information communicate
A form used in making a request application
When a customer's service is not working we submit a ____ ticket trouble
Someone who pays for goods or services Customer
The opportunity to pay a bill late without having services shut off is an arrangement
Hear with intention listen
Watch your ______ when speaking to customers tone
Work done by one person or group that benefits another service
To add autopay a customer must log into smarthub
Being of service or assistance helpful
A facial expression characterized by turning up the corners of the mouth; usually shows pleasure or amusement smile
The first known use of a ______ was in 1885 phone
Customers that put their services on vacation over the summer are called snowbirds
If the caller is upset, stay calm

Drugs and alcohol Crossword

Type
Crossword
Description

popular drug marijuana
another name for marijuana weed
when someone sells drugs to you dealer
when you have had too much to drink drunk
when you can't get enough drugs or alcohol addiction
it does this to your body harm
type of alcohol spirits
you can smoke out of this bong
when you mix drugs and alcohol this can happen death
what gets you drunk alcohol
you drink this and it can white or red wine
you can brew your own beer
when you have too much overdose
when you smoke marijuana you get.... high
this can happen when you smoke drugs hallucination
if you get caught drinking and driving you go to .. prison
when you want to _____ the habit kick
how you treat people /family when on drugs abusive
a centre that can help you rehab
you roll marijuana joint
you can't drink and _____ drive
a depressant drug cannabis
possession of marijuana is? illegal
another type of drug heroin
a street name for LSD blotter
a tablet called E's ecstasy
the same name as a perfume opium
alcohol and drugs can change your _____. mood
alcohol damages this in your body liver
when you are feeling ill the next day after drinking hungover
drugs can make you ____. sick
you get this with a hangover headache

Preterite vs Imperfect Crossword

Type
Crossword
Description

My girlfriend and I went to the movie theater last Saturday (ir) fuimos
Carla was a very good student. She would study every day. (estudiar) estudiaba
My brothers were very sick for a few days. (estar) estuvieron
I used to run 2 miles every morning. ((correr) corria
Did you do your chemistry homework? (hacer) hiciste
Drake practiced tennis every morning because he wanted to be a champion. (practicar) practicaba
It rained a lot last week. (llover) llovio
Did y'all get up early on Saturdays when you were little? (levantarse) se levantaban
I decided not to go on vacation because I didn't have enough money. (decidir) decidi
Roberto read 5 books over the summer. (leer) leyo
Susana had to study a lot to pass her honor classes. (tener) tuvo
It was six in the morning when we arrived at the station. (ser) era
What did y'all order for dessert? (pedir) pidieron
Ramon and I used to spend several weeks at the lake cabin every year. (pasar) pasabamos
They would always put on a jacket when morning was cold. (ponerse) se ponian
I couldn't call you last night. My phone died on me. (poder) no pude
You never listened to me. I warned you several times. (escuchar) escuchabas
Maria didn't like to clean her room. (gustar) no le gustaba
I got very good grades in the Spanish class. (sacarse) me saque
We have a lot of fun when we were little. (pasar) pasabamos
Teresa brought several friends to the party. (traer) trajo
Anibal and you didn't stay too long at the meeting. (quedarse) no se quedaron
Why did she want to come to the party? (querer) quiso
The baby would sleep for several hours everyday after lunch. (dormir) dormia
Why didn't they sleep last night? (dormir) durmieron

Activity 1 spot the ha Crossword

Type
Crossword
Description

A set of values, which involves the right approach, attitude, precise behavior, respect for others and lively communication. Positive Work Ethics
Without double-dealing, untruthful or larceny; integrity at work. Honesty
Shows wholeness and reliability in a person's character and in an organization; implies strength and stability. Integrity at Work
hard to earn and even harder to get back after you've lost it. Everyone who comes in contact with you or your company must have confidence in how you do business ethics. Trust
More than a feeling, but a demo of honor, value, and admiration for something or someone. Respect
Is vital for a person's own growth as well as the improvement of the company he is working with. Efficiency
Providing an example that others will follow. Leadership
Don't wait to be told what to do. If you are doing the right thing in an acceptable manner, do not hesitate Initiative
Habits that will impress the people you are working with and your superiors as well. Positive Work Habits
Is very important to complete your tasks successfully. This is because your coworkers get affected by your trait and respond accordingly. Positive Attitude

Character Traits Crossword

Type
Crossword
Description

willing to take risks or to try out new methods, ideas, or experiences adventurous
readily feeling or showing fondness or tenderness affectionate
lbaliitrn brilliant
not showing or feeling nervousness, anger, or other emotions calm
to care caring
The model was very _________ walking down the runway. confident
poeticorva cooperative
The monkey named george was ______. curious
if you can depend on someone they are... dependable
having made a firm decision and being resolved not to change it. determined
the opposite of unfair fair
gceeerin energetic
having or showing intense and eager enjoyment, interest, or approval. enthusiastic
endrifyl friendly
if you are ______ you can make people laugh funny
the _______ man gave someone $100. generous
to be full of hope hopeful
to have a good imaginary imaginative
free from outside control; not depending on another's authority. independent
he never does his homework because he is too ____ lazy
to be able to love lovable
he never cheated on his girlfriend because he was ______ loyal
to be full of peace peaceful
he showed off his new shoes becasue he was ______ of them. proud
we say thank you to be _________. polite
elbailer reliable
able to be social sociable
he got all As becasue we was ________ smart
dssutiou studious
tcepser respect
ytilibirespon responibility
to be fair fairness
to care caring
to be a citizen citizenship
to be truthful truthfulness

coping Skills Crossword

Type
Crossword
Description

Something you do to get your mind and body active; to stay healthy exercise
Please _________ your name at the top of the paper. write
Your learn how to do this inside the lines on your paper when your are little color
You can write your thoughts in this place journal
You go to the theater to watch this movie
When words come out of your mouth talk
You watch this after you finish your homework and before bed time television
You use your ear buds to listen to music
When you are sleepy in the middle of the day during the summer you take a nap
When your room is messy you need it ________it clean
You can do this with your hands or a machine to make clothes sew
when you sit in a quiet place by yourself to focus on calming down meditate
Some times you do this when you are mad, sad or even happy cry
It takes less muscles in your face to do this; opposite of frown smile
You use your legs to do this walk
You need money to go to the mall and do this activity shopping
You need a book to do this activity read
you go outside and plant a garden
an artist likes to paint
Not your family friends
inhale then exhale breathe
you do this at church, when your are in trouble and just before you eat pray
Beyonce can sing and dance
Sometimes you just need to play a fun board game
You __________ a cake in the oven bake
When someone is crying that you care about you may want to give them a hug

7 Habits Crossword

Type
Crossword
Description

Habit 1: Be __________. proactive
Habit 2: Begin with the end in _________. mind
Habit 3: Put first things ________. first
Habit 4: _________ win-win. think
The way you see something, your point of view paradigm
How you feel about yourself is your ____________ bank account. personal
Author of The 7 Habits of Highly Effective Teens covey
Personal motto, mission __________ statement
To put something off procrastinate
If you waste time you are a _______________ slacker
Take care of you big __________ first rocks
Something important that guides your life, a ______________ principle
The end of every chapter lists baby _______. steps
Keeping promises to yourself is a _______ into your personal bank account. deposit
"I can't" is an example of _____________ language. reactive
You might be suffering from _______ if you believe that the world owes you something (p. 52). victimitis
Circle of _____________ = things you are in charge of control
Knowing right from wrong and listening to your inner voice (p. 66) conscience
Knowing you have the power to choose (p. 66) willpower
The 7 Habits can help you _______ your relationships (p. 9) improve
The 7 Habits can help you make _________ decisions smarter
The 7 Habits can make you find ___________ between the different aspects of your life balance
The 7 Habits can help you ________ your values (p. 9) define
Quadrant 2 in Habit 3 prioritizer
Lose-lose is the downward ________ spiral

Customer Satisfaction Crossword

Type
Crossword
Description

Shows the customer we were listening to them ACKNOWLEDGE
To tell the customer what you have done for them ASSURE
Confirm the customers decisions AFFIRM
Show the customers we value them APPRECIATE
My goal is to ensure you are 100% satisfied with the services I have provided today and that I have resolved all your reasons for calling. ClosingScript
The ability to understand and share the feelings or views of the customer. Empathy
A way to show a customer appreciation. ThankYou
How to treat a customer respectful
The goal is to create an overall positive experience
What this crossword is about CSAT
The _____________ is required!! two part close