Type
Crossword
Description

Senior Insurance Agent Hanna
A "safe" insurance company we offer Safeco
Vice President of First Community Insurance Willie
Flo would be happy to know we offer her insurance Progressive
Insurance Servicing Agent Kendall
If you like to travel this is a fun name for your insurance needs Travelers
Insurance Agent Mysti
The logo of this insurance company we work with has an eagle UnitedHeritage
Insurance Agent Maegan
This insurance company starts with the sound that is another name for a witch Hagerty
This company is know for Home owners insurance Foremost
First Comuntity Credit Union is known as this with inour insurance department because we can seek out the needs of our clients and not be held to one company Independent
Other insurance providers such as State Farm are known as this kind of provider Captive
We offer this kind of insurance to add onto their plans to extend to meet their needs Umbrella

Healthcare Vocabulary Crossword

Type
Crossword
Description

A contract with a company where the subscriber pays a regular premium in exchange for a defined set of benefits Health Insurance
Reffered to as family doctor/PCP this person administers routine and preventive care, and makes referrals for specialty services when needed. Primary Care Provider
A provider who focuses on one area of medicine. Like a cardiologist or neurologist Specialist
A contracted, pre-determined dollar amount insurance company requires a patient to pay for a particular medical service. (It requires patients to pay a small amount upfront to deter people from seeking medical care that may not be necessary.) Copay
The contracted rate a health insurance company will pay toward a specific medical service. Allowable Charges
A contracted, pre-determined percentage of the allowable charge that a patient is required to pay for a particular medical service (after the deductible is met and before the out-of-pocket maximum is met). CoInsurance
A pre-determined annual amount patient must pay before insurance begins to cover. Deductible
Annual maximum amount patient is required to pay for in-network medical services per his/her insurance plan contract (typically, copay + coins + deductible) Out of Pocket
The person who is responsible for payment of the monthly premium, or whose employment is the basis for the coverage. Subscriber
A person entitled to health insurance benefits under the subscriber’s plan. Covered Member
Insurance Company Payor
A specific package of benefits negotiated between the company and the employer. Plan
Dates during which the insurance plan is active. Effective Dates
Explanation of Benefits is a statement from the insurance company that details payments and adjustments made for services. EOBs go to both the provider and the patient. EOB
/Response from the insurance company that states no payment will be made. (service could be not covered by the insurance plan, or the insurance company may need more information.) Denial
The order in which the claim is sent to insurance companies. If patient has more than one insurance plan, we must determine which insurance should be billed primary, secondary, etc. Primary: the first insurance company designated to pay toward their allowable charges. Secondary: the second insurance company designated to pay toward their allowable charges. Filing Order
The pathway a patient takes from one provider to another. Referrals may be required by insurance before a patient can be seen by the other provider. Referral
The process whereby a physician must obtain insurance approval before a patient receives certain treatment or drugs (study, test, procedure, surgery.) Authorization

Basics of Health Insurance Crossword

Type
Crossword
Description

An established schedule of fees set for services performed by providers and paid by the patient fee for service
protection in return for periodic premium payments that provides reimbursement of expenses resulting from illness or injury Health insurance
the sum of money paid at the time of medical service; it is a form of coinsurance copayment
provision frequently is found in medical insurance policies whereby the policyholder and the insurance company share the cost of covered losses in a specified ratio coinsurance
Civilian Health and Medical Program of the Veterans Administration known as CHAMPUS
states that when an individual is covered under two insurance policies, the insurance plan of the policyholder whose birthday comes first in the calendar year (month and day, not year) becomes the primary insurance. birthday rule
A term used in managed care for an approved referral authorization
a payment method used by many managed care organizations in which a fixed amount of money is reimbursed to the provider for patients enrolled during a specific period of time, no matter what services were received or how many visits were made. Capitation
a letter or statement from Medicare that describes what was paid, denied, or reduced in payment. EOMB
Pays expenses involved in the care of the teeth and gums Dental care
Protects a person in the event of a certain type of accident, such as an airplane crash Special risk insurance
Often includes benefits for medical expenses payable to individuals who are injured in the insured person’s home or during an automobile accident Liability insurance
Covers a continuum of maintenance and health services for chronically ill, disabled, or mentally retarded individuals Vision care
Provides payment of a specified amount on the insured’s death Life insurance
Pays the cost of all or part of the insured person’s hospital room and board and specific hospital services Hospitalization
a review of individual cases by a committee to make sure services are medically necessary and to study how providers use medical care resources utilization review
40. An insurance term used when a primary care provider wants to send a patient to a specialist referral
periodic (monthly, quarterly, or annual) payment of a specific sum of money to an insurance company for which the insurer, in return, agrees to provide certain benefits premium
person who pays a premium to an insurance company and in whose name the policy is written in exchange for the insurance protection provided by a policy of insurance policyholder
a general practice or nonspecialist provider or physician responsible for the care of a patient for some health maintenance organizations gatekeeper

Insurance Terms Crossword

Type
Crossword
Description

Business person who analyzes the probabilities of risk/risk management. Actuary
Person who sells, services, or negotiates insurance policies either with a company or individually. Agent
Physical injury that can include sickness/disease to a person Bodily Injury
A clause in most property insurance policies to encourage policyholders to carry a good amount of insurance. If the insured person doesn’t maintain the amount specified in the clause (usually 80%), the insured person will share a higher proportion of the loss. Coinsurance
The date when an insurance company issues a policy. Date of Issue
Portion of the insured loss paid by the policyholder Deductible
Amount at which an asset can be bought or sold in a transaction between willing parties. Fair Value
The termination of a policy due to failure to pay the required renewal premium. Lapse
It is a state assistance program, to provide hospital and medical expense insurance to people over 65 years of age. Medicare
Money charged for the insurance coverage reflecting expectation of loss. Premium
Uncertainty including the possibility of loss by an unexpected event for which insurance is used for. Risk
homeowners insurance sold to tenants living in the described property. Tenants
The person who identifies and classifies the degree of risk posed by the person trying to be insured. They determine whether or not coverage should be provided and what the rate should be Underwriter
Insurance that will cover an employer’s liability for injuries or death to people in their employment Workers' Compensation
The amount that has to be paid by the insured person during a calendar year before the insurer is responsible for more loss costs Deductible

Mortgage Terms Crossword

Type
Crossword
Description

Home Mortgage ___________ Act Disclosure
Comparison of your loan amount to the value of your home LTV
Percentage of your debt divided by your gross income DTI
Spouse that will only be on title but not on loan NPS
Insurance that protects lenders/investors for losses due to the event of default of a mortgage loan MI
Document that most be provided withing 72 hours of taking an application Loan Estimate
Document provided prior to closing that replaces the HUD-1 and TIL Closing Disclosure
Document filed to show lien with lender is a Deed of _______ Trust
Sketch of a property showing its boundaries Survey
History of the title showing current owners and liens Abstract
Nationwide registraction system for mortgage loan originators SAFE Act
Origination, appraisal, and survey fees are know as _____________ costs. Closing
Insurance protecting the lender is known as a _____________ policy Lenders
We use the borrowers __________ income to qualify them for a loan gross
FHLB stands for _____________ Home Loan Bank Federal
Intergrated Disclosure regulation that went into effect October 3rd, 2015 TRID
Computer generated loan underwriting system AUS
An ___________ account is set up to pay taxes and insurance on a yearly basis Escrow
Right of _____________ gives a borrower 3 days to decide if they wish to continue with a loan Rescission
A Mortgage _____________ is in charge of receiving payments, paying taxes and insurance, etc. Servicer

Health Insurance Crossword Puzzle

Type
Crossword
Description

What does the acronym PPO stand for? Preferred Provider Organization
What is the acronym for Health Maintenance Organization? HMO
There are two types of medical billing: Institutional and _______________________. Professional
An __________ is a statement sent by a health insurance company to covered individuals explaining what medical treatments and/or services were paid for on their behalf. EOB
What type of claim form is used by hospitals? UB-04
Another name for a Health Information Specialist is a _________________________ Specialist. Reimbursement
An _____________________________ is a digital version of the traditional paper-based medical record for an individual. The EMR represents a medical record within a single facility, such as a doctor's office or a clinic. EMR
What is the amount you pay for health care services before your health insurance begins to pay? Deductible
A __________ is a fixed amount you pay for a health care service? Copay
A primary care physician is also known as a _______________________. Gatekeeper
What is the abbreviation for out-of-network? OON
What is the abbreviation for in-network? INN
What type of managed care plan lets you choose between an HMO or a PPO each time you need care? POS
How many parts does Medicare have? Four
A 1996 federal law that is sometimes called the "privacy rule", outlining how certain entities can use or disclose personal health information. HIPAA
The reason for the visit or surgery that defines the disease process or injury. Medical Necessity
M48.1 is an example of what type of code? ICD-10
What does UB stand for in UB-04? Uniform Bill
The healthcare system, funded by the U.S. Department of Defense, that active and retired military and their dependents use. Tricare
The entity that reimburses the provider for services. Insurance companies, Medicare, Medicaid, and third-party administrators are all payers in the healthcare industry. Payer
Any health care plan, provider, or service that transmits health care information in an electronic form and is thereby governed by laws and regulations in the handling of such data. It's called a covered _______________? Entity

Insurance Key Terms Crossword

Type
Crossword
Description

a situation involving exposure to danger. "flouting the law was too much of a risk" risk
(in business) the forecasting and evaluation of financial risks together with the identification of procedures to avoid or minimize their impact risk management
a practice or arrangement by which a company or government agency provides a guarantee of compensation for specified loss, damage, illness, or death in return for payment of a premium. "many new borrowers take out insurance against unemployment or sickness" insurance
a person or group in whose name an insurance policy is held. policy holder
An insurance premium is the amount of money that an individual or business must pay for an insurance policy. The insurance premium is considered income by the insurance company once it is earned, and also represents a liability in that the insurer must provide coverage for claims being made against the policy. policy premium
a course or principle of action adopted or proposed by a government, party, business, or individual. "the administration's controversial economic policies" policy
the extent to which something is probable; the likelihood of something happening or being the case. "the rain will make the probability of their arrival even greater" probability
state or assert that something is the case, typically without providing evidence or proof. "he claimed that he came from a wealthy, educated family" claim
the extent to which something deals with or applies to something else. "the grammar did not offer total coverage of the language" coverage
able to be deducted, especially from taxable income or tax to be paid. "child-care vouchers will be deductible expenses for employers" deductible
covered by insurance insured
a person or company that underwrites an insurance risk; the party in an insurance contract undertaking to pay compensation. insurer
the state of being responsible for something, especially by law. "the partners accept unlimited liability for any risks they undertake" liability
serious and immediate danger. "his family was in peril" peril
a danger or risk. "the hazards of smoking hazard
DEFINITION of 'Insurance Risk Class' A group of individuals or companies that have similar characteristics which is used to determine the risk associated with underwriting a new policy and the premium that should be charged for coverage. insurable risk
DEFINITION of 'Uninsurable Risk' A hazard or condition that has either a high likelihood of loss, or in which the insurance would be considered against the law. Insurance companies limit their losses by not taking on certain risks that are very likely to soon result in a loss. uninsurable risk

"The Cask of Amontillado" Crossword

Type
Crossword
Description

Who is the author of "Cask of Amontillado" ? Edgar Allan Poe
When did Montresor tell his servants he would be back? Morning
How did the victim die ? Trapped
What is the name of the rare Spanish wine Montresor lures Fortunado with? Amontillado
What does "In pace requiescat" mean? Rest in Peace
What is the theme of this story? Revenge
“______ cannot tell Amontillado from Sherry” Luchresi
After reading the story, the reader may wonder if Montresor feels any_____ for his crime. Remorse
What was Fortunato’s weakness? Drinking
Fortunato’s name is ironic because it means______ in Spanish, Portuguese and Italian. Fortunate
When was this story published? 1846
Upon what did Fortunato pride himself ? Wine Connoisseur
What was Fortunado dressed as? Jester
What line the walls in the crypt? Bones
Montressor continues to keep offering to bring Fortunato back home but he_____. Refuses
As Montresor builds the layers of stone, how does Fortunato react? Laughs
The vibrations of the _____ caused Montressor to cease his labors after the fourth tier. Chains
What kind of narrator is Montresor ? Unreliable
Fortunato says “ The ____ is mere nothing; it will not kill me. I shall not die of a ____.” Cough
What is Montresor’s greatest talent? Deception
What genre of writing was Edgar Allan Poe famous for ? Mystery
Fortunato exclaims that Montresor is not part of the brotherhood known as the___? Masons
What caused Montresor’s anger and need for revenge upon Fortunato? Insult
What event is going on within the setting of story? Carnival Carnival
What was the relationship between Poe and his wife Virginia premarriage? Cousins Cousins

Food and Nutrition Crossword Puzzle

Type
Crossword
Description

Worst kind of fat Transfat
How many glasses of water should a person drink daily? Eight
Type of sugar Glucose
Best kind of bread to eat Wholegrain
A food that comes in a shell and is high in protein Eggs
A substance usually used as a sweetener in food Sugar
Where most of our energy comes from Carbohydrates
A kind of protein that contains all of the essential amino acids Complete
A kind of protein that is lacking in all the amino acids Incomplete
This fruit is made up of 92% water Watermelon
Something men need more than women Calories
Another word for fat Lipid
A seafood that is high in protein Fish
We get this from cows Milk
Best kind of fat that can be found in avocado Unsaturated
A yellow spread that contains trans fat Butter
The amount of amino acids a person needs to consume Eleven
Where we get most of our water Underground
A red fruit that is not a good source of carbs Strawberry
Comes from animals and contains saturated fat Meat

Hospital Billing Crossword

Type
Crossword
Description

National Provider Identification NPI
The note received from the insurance company after getting medical services from a doctor or hospital. It tells what was billed, the payment amount approved or denied by the insurance, the amount paid, and what the patient must pay. EOB
Portion of the bill, as defined by the insurance company which the patient owes. Deductible
Advanced Beneficiary Notice ABN
A person or persons whose account that has been sent to a collection agency for further action. Bad Debt
The cost sharing part of the bill that the patients have to pay. Coinsurance
A part of the bill that we must write off because of billing agreements with insurance companies. Contractual Adjustment
A cost sharing part of the bill that is the patient’s responsibility to pay. Copay
A coding system used to describe what treatment or services were given to the patient by their provider. Used for hospital outpatient services billed on an UB and professional services billed on HCFA 1500s CPT code
How much cost sharing that the patient must pay for medical services often before their insurance starts to pay. Deductible
A code used for billing that describes the patient’s condition. Also called ICD-10 diagnosis code. Diagnosis code
Individual who is responsibility for the bill. Guarantor
Patient class in which the patient requires a higher degree of nursing and physician care. Inpatient
A person who is a policyholder of the insurance. Also known as the subscriber, policyholder, cardholder, or beneficiary. Insured
Type of service used by doctors and hospitals to decide whether a patient needs inpatient hospital care or whether they can recover at home or in an outpatient area. Usually charged by the hour. Observation
Any service received at a hospital or clinic that is not an inpatient status. Includes Emergence Room, Observation, and ancillary services. Outpatient
A form used by hospitals to file insurance claims for medical services. Used when billing for hospital technical services. UB
Part of medicare that helps pay for doctor services, outpatient care, and other medical services not paid for by Medicare Part A. Part B
Part of Medicare that usually referred to as Hospital Insurance, it helps pay for inpatient care in hospitals and hospices, as well as some skilled nursing costs. Part A
Claim form used by doctors to file insurance claims for medical services. Used when billing for professional services. HCFA
Medicare Secondary Questionnaire MSP
Hospital Billing (abv) HB
Professional Billing (abv) PB
After a patient is discharged from, the account status is changes from Open to DNB
Hospital Account HAR
A holding tank for accounts that we have identified has issues or needs follow up performed Workqueues
Hospital Clinic System used by WVUH EPIC

Insurance Review Crossword

Type
Crossword
Description

Provides payments for both liability and property insurance on a vehicle automobile-insurance
Receives money if a person dies beneficiary
Out-of-pocket money paid by policyholder before an insurance company deductible
Money paid for health care health-insurance
Financial product purchased to protect one against the risk of loss insurance
The chance of loss from an event that cannot be entirely controlled risk
Someone who relies on someone else for income dependent
Provides payment payment beneficiaries who were named by the insured person life-insurance
When the act of insuring an event increases the likelihood that the event will happen moral-hazard
A person who owns the insurance policy policyholder
The money paid to an insurance company to purchase policy premium
Cash set aside that can be used to cover the costs of unexpected expenses emergency-savings
A formal request to an insurance company asking for a payment when the policyholder has an accident, illness, or injury claim
Requires the insured individual to pay a fixed percentage of the loss after the deductible has been paid co-insurance
Provides payments to replace earnings during times when workers cannot work due to illness or injury disability-insurance
Employers may offer employees benefits in the form of products of services that add extra value for the employee beyond earned wages employee-benefits
The donation of a product or service in place of cash in-kind-income