Type
Crossword
Description

What's said to CISM, stays with CISM confidentiality
The first step in the SAFER model; help the person to feel safe stabilize
The second step of the SAFER model; listen to reactions of the event acknowledgement
The fourth step in the SAFER model; teaching was to manage symptoms encourage
The last step of the SAFER model; provide follow up with the Doc referral
the psychological quality that allows some people to be knocked down by the adversities of life and come back at least as strong as before resilience
emotional shock following a stressful event or a physical injury trauma
This is a sign of cognitive stress confusion
This is a sign of physical stress headache
This is a sign of emotional stress anxiety
This communication technique promotes speech without saying a word silence
"_____________" stress is what can happen when a person experiences multiple critical incidents over a long period of time cumulative
This communication technique is used to identify the speaker’s feelings based on verbal and/or nonverbal cues reflection
"____________" understanding; The third step of the SAFER model facilitate

Wellness Crossword Puzzle

Type
Crossword
Description

This type of wellness is the ability to relate to and connect with other people in our world. Social
This type of wellness is the ability to recognize our own responsibility for the quality of the air, the water and the land that surrounds us. Enviromental
This type of wellness is the ability to establish peace and harmony in our lives. Spiritual
This type of wellness is the ability to understand ourselves and cope with the challenges life can bring. Emotional
This type of wellness is the ability to open our minds to new ideas and experiences that can be applied to personal decisions, group interaction and community betterment. Intellectual
This type of wellness is the ability to maintain a healthy quality of life that allows us to get through our daily activities without undue fatigue or physical stress. physical
An interactive process of becoming aware of and practicing healthy choices to create a more successful and balanced lifestyle. wellness
Making and maintaining _____ changes to improve our health and wellness is almost always easier if we have encouragement and support from our friends, family or co-workers positive
An unhealthy state or condition of the mind or body in which physical, social, emotional, intellectual, or spiritual functioning is compromised. illness
The forces or stimuli that impinge upon an individual; also, an individual's response to these forces. stress
A system of belief and practices aimed at the union of the individual self with the universal self. yoga
An altered state of consciousness in which the mind is focused in passive attention and quiet, resulting in an experience of transcendence. meditation
Use of beat, rhythm, pitch, harmony, synchrony, chords, and lyrics to facilitate healing, alter consciousness, reduce stress, facilitate movement, aid sleep, improve concentration, and more. music therapy
A method of altering consciousness by focusing attention on one thought, thereby distracting consciousness from other thoughts. hypnosis

Business Communication Crossword

Type
Crossword
Description

An essential part of the communication process, outside the sender, receiver and message Feedback
A communication channel, that starts at a high level within the business and stems downward to lower levels Top Down
An essential non-verbal communication technique, most commonly used with hands Gesture
Percentage of non-verbal communication that makes up total communication Fifty Five
First step in the POLC managerial role process Planning
The model on which the effective of methods of communication is judged, developed by Richard Draft and Robert Lengel Media Richness
A barrier to effective communication, under the language 'category', starts with J.... Jargon
Inappropriate business communication can also be known as... Unethical
Communication that occurs between people/employees of the same standing or level Sideways
The most common reason for communicating, providing ... Information
A common method of communication that most people use everyday, includes written communication Verbal

Social Skills Crossword

Type
Crossword
Description

Back and forth conversation- like a tennis match Reciprocal
The thing that you do to make your appearance neat and clean Grooming
View of someone of something Impression
Where you go to get the job done Workplace
It is important to do this when working on a team Communication
The limits Boundaries
Information to help you improve Feedback
Meet each other halfway Compromise
What your face says Expression
Communicating with no words Nonverbal
Speaking up for yourself to get what you want or need SelfAdvocacy
Acting in a way that respects others and your job Professional
Adjusting to changes Flexibility
Combined effort, communication is key! Teamwork
Feeling anxious or being upset by something or someone Stress

Stress Crossword

Type
Crossword
Description

The repsonse of your body and mind to being challenged or threatened Stress
an event or situation that causes stress Stressor
Your body's initital response to stress is ______________ Automatic
Stage where the body releases adrena line and the fight or flight response takes place Alarm Stage
The stage where the body adapts to the continued presence of the stressor Resistance Stage
Stage where the body can no longer keep up with the demands placed upon it Exhaustion Stage
The body's response to stress, happens in the Alarm Stage Fight or Flight
A warning sign that includes negative thinking, excessive worrying, and self-criticism Changes in thinking
A warning sign of stress that includes muscle tension, headaches, and upset stomach Physical Signs
A warning sign of stress that includes irritability, anger, and increased crying Emotional Signs
A warning sign of stress that includes overeating, sleeping problems, and reckless behavior Behavioral Signs
Stress can reduce the body's ability to fight __________ Illness
Stress can cause stomachaches, asthma, and _____________ Headaches
Severe or _____________ stress can affect your health Prolonged
You experience stress when situations, ________________, or people make demands on your body and mind Events

Anger, Triggers & Anger Management Crossword

Type
Crossword
Description

something that causes a negative emotional response trigger
the H in HALT hunger
anger cue dealing with your body physical
the A in HALT annoyed
anger cue dealing with your actions behavioral
the L in HALT lonely
anger cue dealing with your feelings emotional
the T in HALT tired
anger style where someone hits, screams, yells aggressive
anger style where someone keeps their feelings inside passive
anger style where someone directly talks to the person assertive
agree to disagree in situations compromise
most difficult for us to do is admit you are what? wrong
the response to stress that makes you feel stuck immbolization
the relaxation technique requires you to imagine a scene visualization
this relaxation technique requires slow, steady movement and stretching yoga
the yoga pose we performed using our abs boat
this yoga pose required a lot of balance tree
this yoga pose is named after a snake cobra

Chapter 3 Stress Crossword

Type
Crossword
Description

The response of your body or mind to being challenged or threatened. stress
This stress management technique involves sharing your problems with someone you trust such as a counselor. ReachOutForSupport
An event or situation that causes stress. Stressor
Taking care of yourself and building a support system are part of this stress management technique. BuildResilience
Positive stress is known as _____________. Eustress
Giving your body and mind a rest is known as this. Relaxation
Negative stress is known as this. Distress
Practicing an even without actually doing it. MentalRehearsal
Having to adjust to new people or surroundings is known as this type of stressor. MajorLifeChange
Doing something to release built up energy to help manage stress. PhysicalActivity
This type of stressor includes conditions of your immediate surroundings. Environmental
This can be highly stressful and unexpected. catastrophe
Using your time more productively to help you feel more in control. TimeManagement
Being angry, impatient or irritable are examples of this type of warning sign. Emotional
Common stressor, sometimes called a "hassle." Everydayproblem
Headaches and upset stomachs are examples of this warning sign. physical
The body's initial response to stress is known as "fight" or ____________. flight
The 3 stages of stress are known as alarm, resistance and ____________. exhaustion
Overeating and reckless behavior are examples of this warning sign. Behavioral

Mental and Emotional Health Crossword Puzzle

Type
Crossword
Description

condition or quality of being sad sadness
the intentional act of attempting to kill one's self suicide
mark of disgrace associated with a particular circumstance, quality, or person stigma
treatment for OCD psychotherapy
an anxiety disorder in which people have unwanted and repeated thoughts, feelings, ideas, sensations (obsessions), or behaviors OCD
a feeling of worry, nervousness, or unease, typically about an imminent event or something with an uncertain outcome anxiety
a state of mental or emotional strain or tension resulting from adverse or very demanding circumstances stress
feelings of severe despondency and dejection depression
a common mental illness defined by feelings of uneasiness, worry and fear anxiety disorder
disorder that develops in some people who have experienced a shocking, scary, or dangerous event PTSD
example of a symptom of OCD fear of germs
cause of OCD genetics

Mental and Emotional Health Crossword

Type
Crossword
Description

Are feelings Emotions
Being able to bounce back Resiliency
Feeling of dread, similar to fear Anxiety
Discomfort and sadness caused by loss Grief
An illenss that is incurable terminal
Response of the body to the demands of daily living Stress
Is a source or cause of stress Stressor
Positive stress Eustress
Negative stress Distress
Feeling of being sad, unhappy, or discouraged Depression
Intentional taking of one's own life Suicide
Quality of life that includes physical, mental, and emotional, family and social Health
Choosing not to engage in any risk behaviors Abstinence

Persuasive Techniques Crossword

Type
Crossword
Description

This technique is used again and again for impact and emphasis repetition
A personal experience which supports a point anecdote
An example of this word class is 'we' personal pronoun
These can be proven Facts
This does not require an answer rhetorical question
This type of opinion is given by a specialist in the field expert
Another word for exaggeration hyperbole
Vocabulary which appeals to the audience's emotions emotive language
Data which supports a point being made statistics
An image created using 'like' or 'as...as' simile
Figurative language suggesting something/one is something else metaphor
A triad or triplet which gives a range rule of three
This is produced by the use of language, structure and punctuation to reflect the writer's feelings or attitude tone
A viewpoint reached by a person opinion
A technique where the first letter of two or more words is the same and it is used to draw attention to the point being made alliteration
A strong ending to sum up the points made conclusion
The type of adjective that suggests extremes of scale superlative
The type of sentence which gives impact when summing up simple

Pro. Comm vocab Crossword

Type
Crossword
Description

Maintaining harmony with other by giving in to their wishes Accommodating
The physical process of taking in data from various stimuli Acquiring
Participating fully in the communication process Acrive listening
Open to interperation; confusing Ambiguous
Listening to enjoy a speaker's message or a performance on am artistic level Appreciative listening
Suitable for a specific situation Appropriateness
Clearly and distinctly uttering the consonant sounds of a word Articulation
Articles of adornmemt used to decorate self surroundings Artifacts
The act of choosing, consciously or sunconsciously, to focus your attention on verbal or nonverbal stimuli Attending
Tool used to grab the interest of an audience Attention device
Leader who uses power to force followers to do what he / she wants to do Authoritarian leader
Keeping away Avoidence
An obstacle Barrier
The way people nonverbally express their feelings Body language
Space which a message is transmitted, such as face to face, etc. Channel
Arrangement according to the time in which events occur Chronological order
Question that requires a very specific answer Closed question
Working together to achieve a result Collaboration
Process of creating and exchanging meaning through symbolic interaction Communication
Fear or nervousness associated woth making a presentation Communication apprehension
Someone who incorporates knowledge, attitude, and skills into his/her communication to communicate effectively party give up something Compromising
Struggle between 2 or more parties who sense interference in achieving goals Conflict
Emotions or feelings associatedwoth a word Connotation
Style of communication that tends to be slow paced and task oriented Conscientious style
Negative evaluation that brings about positibe change Constructive criticism
Situation which communication occurs Context
Interview during which the interviewer helos the interviewee decide on a course of action Counseling interview
Listening comprehend ideas and information in order to achieve a specific purpose or goal Critical listening
Set of life patterns passed down from one generation to the next Culture