Type
Crossword
Description

what facial expressions should you use when talking to kids? smiling
how can we respond to childrens conversations ? sensitively
how should we make children feel in the service? safe
what kind of expectations should we have in childrens communication skills? realistic
what is most important communicating with children listening
what kind of language should we use? appropriate
what is most important when engaging in conversation? eye contact
whats the best type of relationship we can form with children? positive relationship
what should we use when approaching a conversation? names
what volume shouldnt you use when talking to children? high volume
what kind of actions should we be careful NOT to use around children? agressive actions

Communication Crossword

Type
Crossword
Description

____________ is an exchange of information through the use of words or actions. communication
Three parts of all communication: ____________, receiver and message. sender
The better you communicate, the stronger your ____________ are likely to be. relationships
True or False: Verbal communication is the kind of communication people use least. False
In _______________ communication, you get your message across without using words. nonverbal
Body language sends messages by posture, ____________, and facial expressions. gestures
An example of nonverbal communication is a _________________. smile
Careful ______________ is necessary for effective communication. listening
________ is having a sense of what to do or say to avoid offending others. tact
When speaking, make clear ________ statements and be specific. simple
When speaking use ___________when you express ideas or give suggestions. examples
Use body _____________ to show you are listening carefully. language
An advantage of writing out your thoughts is being able to make changes ______ sending. before
A challenge is writing out your thoughts is that the _____________ can not ask what you meant. receiver

OPSEC is not Puzzling Crossword

Type
Crossword
Description

What you should do to your anti-virus software on a regular basis UPDATE
What you should do to all papers with PII or other sensitive information SHRED
Where you should keep your badge when off-site Outofsite
An adversary is considered a _________ THREAT
"Computer1234" would be a bad example of this PASSWORD
Actions that mitigate a threat COUNTERMEASURES
An option to protect your credit FREEZE
What potential harm from poor OPSEC is called RISK
What you must do to emails containing Critical Information ENCRYPT
What a weakness in our practices or defenses is called VULNERABILITY
The type of information that OPSEC protects CRITICALINFORMATION
The number of steps in the OPSEC process FIVE
The Freedom of Information Act is for what type of information FOUO
It is very important to use privacy settings on _______________ SOCIAL MEDIA
What you should remove each time you walk away from your NMCI computer CAC
What you cannot take with your smartphone or camera anywhere onsite PICTURES
What you should practice whenever you discuss your work with anyone NEED TO KNOW
OPSEC is a _______ effort TEAM
What is the abbreviation of the list that shows the commands Critical Information CIL
The kind of email account you can't use to conduct Government business PERSONAL

Child Development Crossword

Type
Crossword
Description

their first facial expression smile
a skill to be social communicate
begins to move around crawl
your child will begin to develop this milestones
from early childhood until adolescence human growth
the stage that deals with how your body operates, moves, and develops physical
the stage that deals with feelings emotional
the stage that involves how the brain works development, the act of changing either intellectually, emotionally, socially, or physically intellectual
the stage that deals with how you interact with others social
a child between the ages of 0 and 12 months infant
a child between the ages of 2 and 3 toddler
a child's development of how they think and understand the world around them cognitive
the child's ability to communicate and express their feelings language development
a child's main way of learning play
helps you and your child learn a little more about each other relationship
the child's ability to see near and far, and to understand what you see vision
recently just born newborn
being taught and understanding the things around them learning
larger movements when baby use their body to move around gross motor skills
an action that involves your baby using their muscles fine motor skills
the bond between a baby and a parent attachment
producing the sounds that form words speech
the words that a child would understand language
when the developmental milestones are not reached by the expected time period developmental delay
babies learn to feel secure, talk and, enjoy being with other people interaction
care for and protect the child while growing up nurture
the ability to hear, listen and interpret sounds hearing
the ability to learn and interact with others social behaviour
provide energy and nutrients for the child to grow and develop healthy eating
able to show affection love

Human development Crossword

Type
Crossword
Description

each child achieves ________ milestones at a different age language
we get _________ when bad things happen to upset up emotional
once your child turns 5 they will start getting their _________ education
there will be many __________ once you become a new parent challenges
________ from your mistakes learning
___________ is the process of growing development
________ should be a part of your everyday life fitness
________ is the comprehension of ones thoughts thinking
make sure you feed your children lots of fruit and vegetables because there ________ is very important health
it is very important to teach your child _______ skills social
_______ are the things we go through that make us motivated experiences
children and adults need to be _________ active physically
you should be doing __________ with your kids for at least an hour everyday activities
you may notice that your children have a similar _________ as you personality
________ is taking the feelings of others and validating them understanding
_______ interaction with other children is very important social
watching a child's ______ is a key to their development growth
__________ is the way in which people act behaviour
_________ will strengthen the relationship between the parent and child communication
you need successful __________ to be able to rely on others at times relationships

Child Development Crossword

Type
Crossword
Description

Child does it when upset crying
Big movements with big muscles gross motor
Small movements with small muscles fine motor
of or relating to the mental processes of perception, memory, judgment, and reasoning, as contrasted with emotional volitional processes. cognitive
when toddler moves with hand and feet on ground crawl
baby ________ a phrase like 'come here' understands
when you talk to a child yo develop their ______ skillswhen you talk to a child yo develop their ______ skills social
a baby between 0-3 months infant
a baby between 0-3 months toddler
using muscles in legs and pushing of a surface jump
using your mind and being creative imagination
you should _____ to your children read
learning through a system or school education
when something is funny laughing
the process of developing physically growth
a mother gives _____ to a child birth
a child can _____ around 12 months walk
starts around 18 months tantrums
to hold or grip something grasp
making a picture by ________ drawing
what a baby shows when happy, sad or angry emotions
kids like to play with them toys
way of communication talking
an activity children do everyday play
process where infants get their first teeth teething
another way of communicating in a more structured way language
children can ______ their surrounding when they start walking explore
the stage before talking babbling
the use of imagination or original ideas to create something; inventiveness creativity
to gain knowledge learn

Customer Service Week Crossword Puzzle

Type
Crossword
Description

Your most important communication tool when you’re on the phone is your _____. voice
Another word for internal customer is _____. coworker
Taking personal responsibility for a customer’s complaint is taking _____ o w n e r s h i p
You sound more relaxed and friendly when you _____ while talking on the phone. s m i l e
You start each call with a friendly ____ g r e e t i n g
Offering a customer additional products or services is cross-selling or _____. u p s e l l i n g
With angry customers it’s important to let them do this, _____. v e n t
A positive one will make your day better. a t t i t u d e
The annual celebration of the importance of customer service is _____. (3 words). CustomerServiceWeek
Customer complaints should be seen as _____ to improve service. opportunit
Delighting your customers means _____ their expectations. exceeding
When speaking with customers you should vary the _____ of your voice. Tone
The people you serve each day. customers
Anticipating problems, heading them off and alerting customers is being _____. proactive
Treat each customer as if they’re the _____ one you’ll deal with that day. only
Customers who have their complaints satisfactorily resolved tell an average of how many people? five
The most important customer service skill is _____. listening

Interpersonal Communication Crossword

Type
Crossword
Description

Verbal and nonverbal communications, behaviors that enhance closeness Immediacy
The way an individual verbally and para-verbally interacts to signal how literal meaning should be taken Communicator Style
Competence, Character and Caring Credibility
Appropriate, incremental and reciprocal personal information shared Self-disclosure
The process by which the behavior of the student influences the teacher's behavior toward the students. This shows the students what the teachers expect which affects the student's self-concept. Teacher Expectancy Process
Your total image of yourself. Self-Concept
Initiate the relationship, experiment with behaviors, intensify by increased communication, and deterioration and natural occurring dissolution Relationship Stages
How positive you feel about yourself Self-esteem
Behaving in ways people expect us to. Self-fulfilling prophecy
A teacher's belief that she can influence how well students learn Teacher Efficacy
Being prepared, enthusiastic, clear, funny, fair, researched and giving assignments Student Expectations
________ affects our self-concept, and our self-concept affects how and what we communicate. Communication
Age, gender, race, culture, and nationality Self-disclosure influences
_____ has a positive impact on student attention, confidence, and satisfaction of the class Immediacy
____guidelines are to know the child's background, create a positive atmosphere, make the right comments, offer realistic suggestions, listen, conclude asking assessment of understanding questions, and request a follow-up if necessary. parent-teacher conference

Lab Safety Crossword

Type
Crossword
Description

In case of a fire, you should know the location of this important piece of equipment. Fire Extinguisher
You should always ________ the day's experiment before you begin, paying close to safety issues. Review
Secure loose or dangling _________ before beginning a lab. Clothes
Wearing this will protect your clothes. Apron
In case of a fire in the lab you should _________. Leave
What you need before you bring an animal to the lab or classroom. Permission
_______ one chemical with another can be dangerous. Never do so unless the textbook or your teacher has specifically asked you too. Mixing
Never work _________ in the laboratory. Alone
Never pour water into this; instead, slowly pour this into water. Acid
If a chemical comes into contact with your eyes, wash them for at least ____________ minutes. Fifteen
Handle scissors, scalpels, knives, and other _________ objects with extreme caution. Sharp
When heating something in this type of glassware, never point it at yourself or anyone else. Test Tube
Never _________ any liquid while in the lab, unless specifically instructed to do so by your teacher. Drink
Know where this communication tool is before you begin any lab; you may need to find it in case of an emergency. Telephone
Report accidents to your teacher, no matter how _________ they may seem. Small
Some of these are corrosive. Chemicals
Only _____ lab equipment as your teacher instructs you to do so. Use
Don't wear ___________ in the laboratory, closed toe shoes are the best to wear. Sandals
This kind of glassware is dangerous to use because it has stress points where the glass may break. Chipped
_______ carefully to your teacher; they may tell you important information regarding the lab or equipment. Listen

Cyber Security Awareness Crossword

Type
Crossword
Description

Cyber security is a shared __________. Responsibility
This is commonly assigned to bank customers for use with ATMs and for use with debit cards. PIN
A malicious code that can infect your system. Virus
The use of deception to manipulate individuals into divulging confidential or personal information that may be used for fraudulent purposes. Social engineering
You should never share your __________. Password
A clean desk policy is important in order to protect __________ information from being revealed. Sensitive
You should _____ a device before stepping away from it. Lock
Any data that could potentially be used to identify a particular person. PII
You should be careful when downloading __________ because it could be malicious. Software
You should _____ your administrator if an incident occurs. Contact
For a password to be secure, it should contain upper and lower case letters, numbers, and __________. Symbols
It is important to have antivirus installed on your computer and on your _______. Smart phone
The "s" in _____ stands for secure and indicated that communications with a webpage is encrypted. HTTPS

Healthy Relationships Crossword

Type
Crossword
Description

Respect means that each person values who the other is and understands the other person’s boundaries. Mutual Respect
Partners should place trust in each other and give each other the benefit of the doubt. Trust
Honesty builds trust and strengthens the relationship. Honesty
In a dating relationship, each partner does not always get his or her way. Each should acknowledge different points of view and be willing to give and take. Compromise
Neither partner should have to compromise who he/she is, and his/her identity should not be based on a partner’s. Each should continue seeing his or her friends and doing the things he/she loves. Each should be supportive of his/her partner wanting to pursue new hobbies or make new friends. Individuality.
Each partner should speak honestly and openly to avoid miscommunication. If one person needs to sort out his or her feelings first, the other partner should respect those wishes and wait until he or she is ready to talk. Good Communication
We all get angry, but how we express it can affect our relationships with others. Anger can be handled in healthy ways such as taking a deep breath, counting to ten, or talking it out. Anger Control
Everyone argues at some point, but those who are fair, stick to the subject, and avoid insults are more likely to come up with a possible solution. Partners should take a short break away from each other if the discussion gets too heated. Fighting Fair
Dating partners can learn to solve problems and identify new solutions by breaking a problem into small parts or by talking through the situation. Problem Solving
Each partner should take time to understand what the other might be feeling. Understanding
When dating partners have confidence in themselves, it can help their relationships with others. It shows that they are calm and comfortable enough to allow others to express their opinions without forcing their own opinions on them. Self Confidence
By embodying what respect means, partners can inspire each other, friends, and family to also behave in a respectful way. Role Model
Dating partners engage in a sexual relationship that both are comfortable with, and neither partner feels pressured or forced to engage in sexual activity that is outside his or her comfort zone or without consent. Healthy Sexual Relationship