Fishing Resource River Crossword

When electing COBRA qualified beneficiaries must be given an election period of at least ____ days
Group members may terminate their COBRA coverage by phone when _____ administers the COBRA policy
____ can take group premium payments by phone if made by eCheck
Use when a family member (not on the policy) is calling on behalf of an enrollee (sister, brother, aunt, uncle, etc.)
Use when a Blue Cross of Idaho provider, member or group cannot be identified; for example a Regence Blue Shield of Idaho (RBSI) member calls Blue Cross of Idaho and the caller is referred to their plan for assistance.
Tracking ____ required for misdirected calls; for example the caller meant to call RBSI instead of BCI, and you provide the caller with RBSI's phone number
Tracking must occur _____ following the contact as teh inquiry is date and time stamped.
A member may receive up to ___ pair of custom-made compression stockings ordered by a physician for medically necessary reasons per benefit period.
Blue Cross of Idaho _____ accept requests for a retroactive prior authorization
PAP ____ advises that providers have a 60 day retroactive grace period to submit gap reverrals and transition of care gap referrals for review if specific criteria is met. It also lists the criteria necessary for the review.
An Audiologist, Cardiologist, Dermatologist and Endochrinologist ____ require a referral from a QHP member's PCP for in-network benefits to be applied.
A member may seek care from a _____ provider instead of the PCP and receive the same benefit as if the services were rendered by the PCP.
Do not order replacement ID cards if ID cards were ordered less than ______ ago.
Do not complete an ID card request when a member has a _____ request on file.