Type
Word Search
Description

enmanuel
enmanuel
enmanuel e
enmanuel q
enmanuel l
enmanue l
e nmanu el
e nmanue l
en manu el
enmanue l
enma nuel
enm anuel
en manuel
e nmanuel
enmanu el
Enmanuel

Customer Service Week Crossword Puzzle

Type
Crossword
Description

Your most important communication tool when you’re on the phone is your _____. voice
Another word for internal customer is _____. coworker
Taking personal responsibility for a customer’s complaint is taking _____ o w n e r s h i p
You sound more relaxed and friendly when you _____ while talking on the phone. s m i l e
You start each call with a friendly ____ g r e e t i n g
Offering a customer additional products or services is cross-selling or _____. u p s e l l i n g
With angry customers it’s important to let them do this, _____. v e n t
A positive one will make your day better. a t t i t u d e
The annual celebration of the importance of customer service is _____. (3 words). CustomerServiceWeek
Customer complaints should be seen as _____ to improve service. opportunit
Delighting your customers means _____ their expectations. exceeding
When speaking with customers you should vary the _____ of your voice. Tone
The people you serve each day. customers
Anticipating problems, heading them off and alerting customers is being _____. proactive
Treat each customer as if they’re the _____ one you’ll deal with that day. only
Customers who have their complaints satisfactorily resolved tell an average of how many people? five
The most important customer service skill is _____. listening

a - z oil word seaarch Word Search

Type
Word Search
Description

O i l f i t t e r s
P e t r o l e u m j e l l y
Q u i l t s
R u b b I n g a l c o h o l
S h a m p o o
T o o t h p a s t e
Z i p p e r
Y o g a p a n ts
X y l o p h o n e
W h e e l s
V a p o r i z e r s
U p h o l s t e r y
N y l o n r o p e
A s p r i n
B a l l o o n s
C l o t h i n g
D e o d o r a n t
E y e l i n e r
F o u n d a t i o n
G u m
H a i r s p r a y
I b u p r o f e n
J e t f u e l
K e r o s e n e
L i p s t i c k
M o i s t u r i z e r

Spanish Alphabet Bingo Cards

Type
Bingo Cards
Description

a
b
c
d
e
f
g
h
i
j
k
l
ll
m
n
o
p
q
r
rr
s
t
u
v
w
x
y
z

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9th grade science Crossword

Type
Crossword
Description

Hi Decomposition
H Electrolysis
Q Synthesis
W Electrolyte
E Compound
R Elements
T Volumeratio
Y Massratio
U Product
I Model
O Combustion
P Endothermic
A Electrode
B Reactant
C Atom
D Molecule
F Exothermic
G Electrod
J Proton
K Neutron
L Electron
M Mixture
N Precipitate

Bingo

Type
Bingo Cards
Description

v
V
W
w
X
x
Y
y
Z
z
A
a
B
b
C
c
D
d
E
e
F
f
G
g
H
h
I
i
J
j
K
k
L
l
M
m
N
n
O
o
P
p
Q
q
R
r
S
s
T
t
U
u

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Sports and Games Crossword

Type
Crossword
Description

A board game using pawns. chess
Horse _ _ _ _ _ _ is the 'Sport of Kings'. racing
A form of self-defence. karate
Sw_ _ _ _ _ _ is great in hot weather. swimming
The _ _ _ _ _ _ _ _ _ has swimming, cycling and running. triathlon
A boxer needs _ _ _ _ _ _ gloves. boxing
The 'Tour de France' is a _ _ _ _ _ _ _ event. cycling
c i s n m g y a t s gymnastics
u d l o is a board game for four players. ludo
A fast indoor racquet and ball game. squash
a l l b e n t netball
Cross country running with a compass. orienteering
Motorbikes can travel at a fast _ _ _ _ _ . speed
r e l t w s i n g wrestling
Chelsea is a famous _ _ _ _ _ _ _ _ club. football
You use a bow and arrow for this sport. archery
The colour a test cricketer wears. white
Have you played _ _ _ scotch? hop
Lionel Messi is a famous _ _ _ _ _ _ player. soccer
Some TALL people play this sport. basketball
_ _ _ _ gliding is an airy sport. hang
Can you _ _ _ _ - ski? water
Have you ridden on a _ _ _ bike? BMX
Snow - _ _ _ _ _ _ is a winter sport. skiing
Lydia Ko is very good at this sport. golf
You need a racquet and ball to play this sport. tennis
You need a good _ _ _ _ to go sailing. wind
d r i i a l B l s is an indoor table game. billiards
s c i t e l h t a athletics
The 'Americas Cup' is a _ _ _ _ _ _ _ _ _ race. yachting
This sport is also known as ping-pong. tabletennis
A sport which is similar to softball. baseball
Have you ever been in a car r _ _ _ _ . rally
The strongest team wins a tug-o- _ _ _. war

El alfabeto y su vocabulario Crossword

Type
Crossword
Description

a avión
b bebé
c conejo
ch chile
d dado
e elefante
f faro
g gato
h hoja
i iglú
j jirafa
k koala
l león
ll llave
m manzana
n nube
ñ ñandú
o oso
p pato
q queso
r ratón
rr perro
s sapo
t tortuga
u uvas
v vaca
w Washignton
x taxi
y yoyo
z zorro

Evolution & Classification Crossword

Type
Crossword
Description

gradual change evolution
Survival of the fittest Natural Selection
Developed the idea of natural selection Charles Darwin
emergence of a new species Speciation
two or more populations evolve at the same time co-evolution
two or more species evolve to be different Divergent evolution
different species develop similar traits Convergent evolution
structures originating from the same type of tissue homologous structures
useless structure vestigial structure
strep throat Steptococcus
non-living pathogen harmful effects virus
production of antibodies active immunity
transfer of antibodies passive immunity
naming organisms based on scientific genus ans species binomial nomenclature
placing organisms in groups classification
identify species based on physical characteristics dichotomus key
diagram beginning with an outgroup organism cladogram
PROKARYOTIC BACTERIA
eukaryotic PROTIST
diagram beginning with common ancestor C H A V I R U S S L P D E E I S P C C D R I H A O A O R T T T W I I O B I S O M D I V E R G E N T E V O L U T I O N O N U H O M O L O G O U S S T R U C T U R E S M K I E C L A S S S I F I C A T I O N Y L N A T U R A L S E L E C T I O N O B M A V E S T I G I A L S T R U C T U R E C N C T C O N V E R G E N T E V O L U T I O N E L E R P A S S I V E I M M U N I T Y V I T O A C T I V E I M M U N I T Y L L R S U A P H Y L O G E N E T I C T R E E T D V R I O O E O G L P N R U T A T O M I C O O N C C U S Across Down 2 Non-living pathogen that causes harmful many conditions 7 Occurs when two species evolve to be more and more different over time 8 Structures that originate from the same type of tissue but may be used differently in different organisms 9 System of placing organisms in groups based on similarities 10 'Survival of the fittest' organisms that are the best suited for survival are the ones that successfully reproduce and pass on their beneficial characteristics; leads to evolution 12 A structure that may have once had a function in a species but has evolved to be useless over time 14 Occurs when different species develop similar traits for similar functions 15 Transfer of antibodies 16 Production of antibodies 19 A diagram beginning with a common ancestor 1 The man who voyaged to the Galapagos and developed the idea of natural selection, which contributes to evolution 3 The emergence of a new species due to natural selection 4 A multi-step tool used to identify a species based on physical characteristics it may possess 5 Eukaryotic organism (often single-celled); classified as plant-like,animal like or fungus-like 6 System of naming organisms based on their scientific genus and species 11 Prokaryotic, single-celled organisms 13 Occurs when two or more populations evolve at the same time 17 A diagram beginning with an outgroup organism 18 Genus of bacteria 20 The change in a species as a whole over time phylogenic tree

Alphabet matching Worksheet

Type
Matching Worksheet
Description

A a
B b
C c
D d
E e
F f
G g
H h
I i
J j
K k
L i
M m
N n
O o
P p
Q q
R r
S s
T t
U u
V v
W w
X x
Y y
Z z

Crucigrama sobre la religión y la filosofía de la humanidad. Crossword

Type
Crossword
Description

la vista que los valores de verdad de ciertas afirmaciones -- especialmente metafísicos y religiosas reclama como si están o no Dios, la divinidad o la existencia sobrenatural -- desconocido y tal vez desconocido Agnosticismo
capacidad intelectual humana la mente
parte inmaterial del hombre por la que piensa, siente, etc. el espíritu
  Islamismo la religión de los musulmanes, una fe monoteísta mirado según lo revelado a Muhammad como el Profeta de Dios Islamismo
una persona que no cree o falta de creencia en la existencia de Dios o dioses Ateísmo
ciencia que trata de la esencia, propiedades, causas y efectos de las cosas naturales La filosofia
Conjunto de los fenómenos efectivos: emociones, sentimientos y pasiones. Afectividad
Las personas crean en Jesus Cristo y asisten en una iglesia Cristianismo
Método intelectual que separa y distingue las partes de un todo para conocer sus principios o elementos. Se opone a síntesis. Análisis
Palabra griega: sin dolor. Una de las metas de la filosofía de Epicuro. Aponía
Estado amorfo e indefinido que se supone anterior a la constitución del cosmos. Caos
to curse someone, to hex, to cast a bad spell hacer del mal ojo
6 de Enero Los Reyes Magos
Las personas asisten en Bethlehem y hay muchas de este tipo en Israel Judaismo
El texo de Cristianismo Biblia