Description

What is the interface between ors and trust
What is the CRS system we use
What is the software used by the CRS system
What is the name of the segment for MOG
A phenomenon where a reserved guest is taken to another hotel because you did not have rooms to give is called
Who is looking after ITT
Who is the VP DRM
What is the Index called which is responsible to give occupancy analysis for the competition
What is the index that gives an analysis of the occupancies of your and competition hotels occupancies
What is the index number that talks about a comparison between the completion hotel and your hotels REVpa
What type of cost is the cost of commissions in the front office department
What type of cost is the cost of guest supplies
What type of cost is the cost of furniture
Which is the Unique 2 letter identifying code given to each supplier (hotels, airlines) by GDS systems. (OB is the code for Oberoi hotels.TH for Trident)
Unique identifying code given to each hotel by each GDS
Unique identifying code given to each hotel by each GDS
Unique identifying code given by a GDS to every travel agency
Unique identifying code given by a GDS to every travel agency
Each company whose rates are loaded on GDS is given a 3 letter identifying code by GDS
Ideally one rate should be available on all sites for a particular room and hotel, what is this phenomenon called
This report Only reflect booking made and cancelled on GDS
Compares last months performance of the hotel on e-channels with competition
Part of the Agency 360 report is also a report that gives a detailed breakdown of revenue metrics including arrival patterns, length of stay, and price positioning
What are the 2 strategic levers of revenue management
What is the focus of revenue management practices
In revenue management historical data is used to build what
Using what practice you all guests segent themselves into market groups, based on their willingness to pay, their behaviour and their needs.
What is a pricing strategy that sets higher prices for periods of high demand and
If the demand directly changes with changes in price its called
Penalties for now shows to manage arrival uncertainity is an example of
All controls internal and external, that regulate duration of use are called
individuals who having reserved a room at a hotel or a table at a restaurant never arrive
The practice of reserving the same room at the same time for two different customers in order to compensate for no shows is called
A theoretical measure of the demand for a particular service or product that is the sum of all consumers who have purchased or would purchase that product at a particular time, it eliminates the constraint of availability

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