Type
Word Search
Description

lesson28and29
know
understood
be
to
then
first
seek
justlisten
ross
newton
troupgroup
speak
think
Hear
listen
Process

Habit 5 Crossword

Type
Crossword
Description

Make ___ contact with others EYE
Nothing is more important to a relationship than ___. UNDERSTANDING
Know your ___ AUDIENCE
Empathetic Listening has a ___ effect on people CALMING
The ___ shouldn't advise, probe, interrupt, or judge LISTENER
Be ___. Speak from the heart. GENUINE
___ means you listen first, not only for content, but for feeling EMPATHY
Speak ___ CLEARLY
Seek first to understand, then to be ___ UNDERSTOOD
Practice Empathy by listening for content and ___ FEELING
Present ___ from your listeners' point of view as well as your own IDEAS
To pick up feelings, you need to use your eyes and ___ as well as your ears HEART
___ before you prescribe DIAGNOSE
Wrong ___ set off wars, lawsuits, divorces, and fact-starved gossip sessions ASSUMPTIONS
The second principle of Habit 5 is ___ CLARITY

Introduction to Professional Communication Crossword

Type
Crossword
Description

a courteous, conscientious and generally businesslike manner in the workplace Professional
establishing and maintaining a relationship between an organization and the public Public Relations
a paid communication which attempts to influence opinion Advertising
process of planning, pricing, promoting, selling and distributing goods or services which help to satisfy a market's needs and wants Marketing
the receiver hears only the content and not the feeling of the message Deliberative Listening
listening for pleasure or recreation Appreciative Listening
used to enhance, participate and understanding a relationship Empathetic listening
when the receiver pretends to listen but is thinking of other occurrences False Listening
receiver is physically hearing the words , but choosing not to acknowledge the words Selective Listening
listening to another person with the best intent but then becoming distracted Partial Listening
paying close attention to what is being said in order to fully understand the message Full Listening
truly understanding a message when the mind is quiet and free of distractions Deep Listening
is a formal meeting where a person is asked to communicate skills, experiences and interests interview
act of expressing thoughts through words Verbal communication
postures, facial gestures and expressions sometimes done unintentionally Non verbal communication
gathering of people to exchange information, ideas and suggestions on a specific subject t Group discussion
ways to communicate and present ideas and information to an audience for a specific purpose Presentations
act of analyzing, evaluating or judging Criticism
generally accepted behaviors or manners required in social relations, a profession or in life Etiquette
unfair treatment of people on the basis of characteristics Discrimination

Professional Development Crossword

Type
Crossword
Description

at the end of every lesson CLOSURE
kind of assessment gives us data to know if we need to reteach before going further to unit test FORMATIVE
for keys SONNYHILL
reference this to make sure you are making students do higher level thinking BLOOMSTAXONOMY
principal's secretary BLAIREARLY
where do i submit work orders? EDUPHORIA
for textbooks go to GOTUACO
length of time we teach every class BELLTOBELL
they don't care how much we know till they know how much we CARE
the ____________ 5 FUNDAMENTAL
all SPED students have an ____________ IEP
Madeline Hunter's Lesson Cycle calls for both guided and independent PRACTICE
________________ Practices RESTORATIVE
official attendance is taken during this period THIRD
to submit for a substitute AESOP
our two student resource officers HEARNYORK
many study and organizational skills can be found in this program AVID
8 habits of highly _________ people effective
___________ the saw SHARPEN
seek first to _____________ then to be understood UNDERSTAND

The 7 Habits of Highly Effective Teens Crossword

Type
Crossword
Description

Taking responsibility for you life Proactive
Put first things first Prioritize
Begin with end in mind Goals
Seek first to understand, then to be understood Listen
Work together to achieve more Synergize
Have an everyone-can-win attitude WinWin
Sharpen the saw Renew
Other activities you are involved in Extracurricular
The combined action of a group of people, especially when effective and efficient. Teamwork
Create new opinions and ideas Brainstorm
An objection or query Challenge
Ready to do or deal with something. Prepared
Willing to consider new ideas; unprejudiced. Open-mindedness
the process of communicating nonverbally through conscious or unconscious gestures and movements. Bodylanguage
A belief that someone will or should achieve something. Expectations
Influence from members of one's peer group. Peerpressure
conscious knowledge of one's own character, feelings, motives, and desires. Selfawareness
Control exerted to do something or restrain impulses. Willpower
Acting in response to a situation rather than creating or controlling it. Reactive
A fundamental truth or proposition that serves as the foundation for a system of belief or behavior Principles
A typical example or pattern of something; a model. Paradigm
A settled or regular tendency or practice, especially one that is hard to give up. Habit
Successful in producing a desired or intended result. Effective
A group of people living in the same place or having a particular characteristic in common. Community
A lesson, especially one concerning what is right or prudent, that can be derived from a story, a piece of information, or an experience. Moral
Working in a well-organized and competent way. Efficient
Recognition and enjoyment of the good qualities of someone or something. Appreciation
A feeling of deep admiration for someone or something elicited by their abilities, qualities, or achievements. Respect
I can listen to my inner voice to know right from wrong Conscience
I can envision new possibilities Imagination

professional communication Crossword

Type
Crossword
Description

a courteous, conscientious and generally businesslike manner in the workplace professional
establishing and maintaining a relationship between an organization and the public public relations
a paid communication which attempts to influence opinion advertising
process of planning, pricing, promoting, selling and distributing goods or services which help to satisfy a market's needs and wants marketing
the receiver hears only the content and not the feeling of the message deliberative listening
listening for pleasure or recreation appreciative listening
used to enhance, participate and understand a relationship empathic listening
when the receiver pretends to listen but is thinking of other occurrences false listening
receiver is physically hearing the words, but choosing not to acknowledge the words selective listening
listening to another person with the best of intent but then becoming distracted partial listening
paying close attention to what is being said in order to fully understand the message full listening
truly understanding a message when the mind is quiet and free of distractions deep listening
is a formal meeting where a person is asked to communicate skills, experiences and interests interview
act of expressing thoughts through words verbal communication
postures, facial gestures and expressions sometimes done unintentionally nonverbal communication
gathering of people to exchange information, ideas and suggestions on a specific subject group discussion
ways to communicate and present ideas and information to an audience for a specific purpose presentations
act of analyzing, evaluating or judging criticism

Customer Service Week Crossword

Type
Crossword
Description

Recognize with gratitude; be grateful for appreciate
Transmit information communicate
A form used in making a request application
When a customer's service is not working we submit a ____ ticket trouble
Someone who pays for goods or services Customer
The opportunity to pay a bill late without having services shut off is an arrangement
Hear with intention listen
Watch your ______ when speaking to customers tone
Work done by one person or group that benefits another service
To add autopay a customer must log into smarthub
Being of service or assistance helpful
A facial expression characterized by turning up the corners of the mouth; usually shows pleasure or amusement smile
The first known use of a ______ was in 1885 phone
Customers that put their services on vacation over the summer are called snowbirds
If the caller is upset, stay calm

Respect Crossword

Type
Crossword
Description

when someone gives you something....you say thanks
your parents teach you this manners
when you do something for someone else, you are... helpful
follow this rule to be good golden rule
to show your teacher that you respect her, you ... listen
when you are nice to someone, you show.... kindness
a facial expression that shows you're happy smile
when you think someone is great, you ______ them admire
when you wait, you show this patience
when you speak kindly to someone, you are...... polite
when you didn' quite hear what someone said, you say... pardon
when you treat everyone the same, you demonstrate... equality

Listening Skills Crossword

Type
Crossword
Description

Questions that help determine who, what, why and how OpenEndedQuestion
The ability to gain, store, retain, and recall information in the brain for a later application Memory
Means the same thing as assigning meeting Comprehending
Sending back verbal and non-verbal messages to message originator Responding
First phase of the listening process Hearing
The difference between two rates can be referred to as LagTime
A listener focuses attention on specific sound or message being received Attending
An active learning process Listen
What are the four characteristics of a good listener ClosedEndedQuestions
24 hour physiological cycle Circadianrhythm
The difference between two rates can be referred to as ListeningGap

Macbeth Act IV Crossword Puzzle

Type
Crossword
Description

Who do the witches call to answer Macbeth's question? Apparitions
Ross tells Macduff that his wife and son are ___. well
"Beware the thane of ___," Fife
To avoid answering a question, the witches ___. vanish
Malcolm thinks Macduff is secretly working for ___. Macbeth
This character tries to convince Macduff's family that Macduff left for good reason. Ross
King Edward sent ___ men to invade Scotland ten thousand
Macbeth discover that Macduff has fled to __. England
The object in the middle of the witches Cauldron
A child holding a tree tells Macbeth that he is safe until Birnam Wood moves to ___ Hill. Dunsinane
Macbeth demand the witches give him information about the what? future
The first of the apparition tells Macbeth to beware of ___. Macduff
Claims that he would make a terrible king. Malcolm
Lady Macduff assures Macduff is ___. Dead
Macbeth wants to know if ___ will be king. Fleance

8TH GRADE PATRIOT PERIOD Word Search

Type
Word Search
Description

AHMED
AR GOAL
BATTLE
BRACKNEY
COOKE
DURFEY
END IN MIND
FARMVILLE
FIRST THINGS FIRST
GOUSSE
HABIT
HACKER
LEAD
MIller
MOORE
MURPHY
PATRIOT
PROACTIVE
READ
SEEK FIRST TO UNDERSTAND
SHARPEN THE SAW
SYNERGIZE
THEN TO BE UNDERSTOOD
THINK WIN WIN