Type
Bingo Cards
Description

These bingo cards contain the following answers:

above
heavy
vet
cover
even
serve
invite
adventure
voice
travel
river
giving
diver
favourite
visitor
move
love
leave
vase
sleeve
every
have
eleven
twelve
vest
give

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THE LETTER V Word Search

Type
Word Search
Description

This word search contains the following answers:

theyve
havent
above
loving
dive
youve
seventeen
cover
given
ever
twelve
very
have
vest
eleven
love
give
vet
visitor
visit
video
vacation
travel
shouldve
seventy
serve
lovingly
leave
invite
heavy
favourite
everything
evenly
couldve
arrival
adventure

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Customer Service Week Crossword Puzzle

Type
Crossword
Description

This crossword contains the following questions and answers:

Your most important communication tool when you’re on the phone is your _____. voice
Another word for internal customer is _____. coworker
Taking personal responsibility for a customer’s complaint is taking _____ o w n e r s h i p
You sound more relaxed and friendly when you _____ while talking on the phone. s m i l e
You start each call with a friendly ____ g r e e t i n g
Offering a customer additional products or services is cross-selling or _____. u p s e l l i n g
With angry customers it’s important to let them do this, _____. v e n t
A positive one will make your day better. a t t i t u d e
The annual celebration of the importance of customer service is _____. (3 words). CustomerServiceWeek
Customer complaints should be seen as _____ to improve service. opportunit
Delighting your customers means _____ their expectations. exceeding
When speaking with customers you should vary the _____ of your voice. Tone
The people you serve each day. customers
Anticipating problems, heading them off and alerting customers is being _____. proactive
Treat each customer as if they’re the _____ one you’ll deal with that day. only
Customers who have their complaints satisfactorily resolved tell an average of how many people? five
The most important customer service skill is _____. listening

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PPE Safety Crossword Puzzle

Type
Crossword
Description

This crossword contains the following questions and answers:

Worn to Protect your Eyes Safety Glasses
Protect your Head Hard Hat
Protects your Hearing Ear Plugs
Prevents you from Breathing Dust Respirator
Reflective Clothing or Visibility Vest
Keeps you From Catching on Fire Fire Resistant Jacket
Protects your Face Face Shield
Protects your Clothing Coveralls
Protects your Hands Cut Resistant Gloves
Protects your Arms Sleeves
Protects your Feet Steel Toe Boots

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PPE Safety Word Search

Type
Word Search
Description

This word search contains the following answers:

Hard Hat
Fire Retardant Jacket
Coveralls
Dust Mask
Ear Plugs
Face Shield
Cut Resistant Gloves
Nomex Hood
Respirator
Safety Glasses
Sleeves
Steel Toe Shoes
Vest

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High School Graduation Crossword

Type
Crossword
Description

This crossword contains the following questions and answers:

What you say to all of your freinds as you leave goodbye
throw it in the air at the end of the ceremony graduationcap
you recieve this upon graduating diploma
choosing which one to go to after graduating can be difficult college
Don't for get to sign all of your freinds __________! yearbooks
Make sure you smile in all of your _________________! photos
The smartest one at graduation valedictorian
When you recieve your diploma you move your ______________ from right to left. tassel
Listen to the validictorian give his _______________. speech
These invite all friends and family to the ceremony invitations
Pomp & _________________________ Circumstance
Hopefully you get one of these so you don't have to pay too much for college Scholarship
Another word for graduation commencement
BFF Bestfriendsforever
The students as a whole. class
Don't forget to thank them for getting you this far. parents
instructors and coaches teachers
Celebrate till early morning party
The robe you wear gown
They'll be there in the audience cheering you on. Family
You'll look back at these and smile. moments
Don't forget to send these out when all is said and done. Thankyous
General ___________________ Developement Education
Prom, Dance or __________. cotillion

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Leave No Trace Word Search

Type
Word Search
Description

This word search contains the following answers:

gravity
deposition
sediment
erosion
Bioturbation
Biodiversity
Delta
Salt River
Eel River Preserve
Leave no trace
Be kind to other visitors
Respect Wildlife
be careful with Fire
Leave What You Find
Trash your Trash
Choose The RIght Path
Know Before You Go

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Numbers 1-20 Word Search

Type
Word Search
Description

This word search contains the following answers:

twenty
nineteen
eighteen
seventeen
sixteen
fifteen
fourteen
thirteen
twelve
eleven
ten
nine
eight
seven
six
five
four
three
two
one

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tourism Crossword

Type
Crossword
Description

This crossword contains the following questions and answers:

someone who go on hoilday seeing the wonders of the world tourist
a special time when people go on holiday every year season
someone whose job is to look after a group of people who are visiting a place and give them information about it guide
a book that gives information about the place they are visiting guidebook
a place where a lot of people go on holiday, usually one with a lot of hotels, bars, and restaurants hoilday resort
a small book that contains useful words and phrases in a particular foreign language, used especially by tourist phrasebook
interesting places that people go to see sightseeing
peoples aim to get to there place destination
that special route made by the tourist to find a place or thing journey
an unusual and exciting or daring experience: adventure
the action of providing or being provided with amusement or enjoyment entertianment

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Les Nombres Crossword

Type
Crossword
Description

This crossword contains the following questions and answers:

One Un
Two Deux
Three Trois
Four Quatre
Five Cinq
Six Six
Seven Sept
Eight Huit
Nine Neuf
Ten Dix
Eleven Onze
Twelve Douze
Thirteen Treize
Fourteen Quatorze
Fifteen Quinze
Sixteen Seize
Seventeen DixSept
Eighteen DixHuit
Nineteen DixNeuf
Twenty Vingt

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Infection Control Crossword

Type
Crossword
Description

This crossword contains the following questions and answers:

Most important defense against the spread of infection. hand hygiene
When moving from dirty to _____ hand hygiene must be performed clean
Urine testing should only be done when there are 3 of these without catheter, 2 with catheter Symptoms
Linen, clothing, and food must be ____ when traveling through the halls. Covered
_____ should be encouraged to wash their hands before meals, after toileting, after blowing nose, etc. Residents
Staff with ____ must be off work for 24 hours after last episode. Fever
Staff with stomach symptoms must be off work for 48 ____ after last episode Hours
When serving food, edges of plates, rims of cups/bowls, ends of silverware must not be _____. touched
Linen should not be ___ against uniform. Held
Residents with stomach symptoms and/or fever are kept in their room on _____ until cleared to leave. Precautions
Alcohol gel is not useful in killing this infection. Cdiff
Hand Hygiene must be performed frequently and ____ throughout the day. thoroughly
Staff wear food handler gloves when ____ bread/toast, raw fruit, handling
Eye dropper tips should never touch the ___. Eye
Dirty linen and laundry should be ______ in the room. bagged
PPE is Personal ______ Equipment. Protective
PPE includes Gowns, Masks, and _____. Gloves
Life Enrichment staff ______ items such as bingo chips and tables after each activity. disinfect
Blood borne ______ are a group on infections that are carried & transmitted within blood & body fluids. pathogens
Linen closet doors must be kept _____ to decrease potential contamination. closed
Food must be _____ to 40 degrees to prevent bacteria growth cooled
Food being ______ must be maintained at 135 degrees. served
Sharps _______ must be reported for workers compensation and infection tracking purposes. Injuries
Proper hand hygiene requires at least 20 _____ of washing. seconds
Glucometers should be cleaned after each ___. use
Any surface that is touched could potentially be covered with ____. germs
Lifts should be wiped with a bleach _____ after each resident. wipe
Infectious medical waste should be discarded in ____ bags red
The blood spill kits are located in the 200 ____ dirty utility room wing
The term do we use for everyday practice to prevent spread of infection is ________ precautions standard
Which of the top 3 blood borne pathogens can you be vaccinated against? HepatitisB

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