Type
Word Search
Description

communication
participation
kootenaihealth
engagement
compassion
safety
quality
superior
mission
vision
kloud
benefits
myhealth
foundation
infectionprevention
service
customer
welcome

Customer Service Word Search

Type
Word Search
Description

Reliable
Courtesy
Acknowledge
Greeting
Welcome
Communication
Complaint
Rapport
Sales Assitant
Satisfaction
Supervisor
Manager
Listen
Profits
Sales
Presentation
Retail
Merchandise
Smile
Knowledge
Customer
Product
Attitude
Connect
Understand
Helpful
Positive
Customer Service

Customer Service Week Crossword

Type
Crossword
Description

Recognize with gratitude; be grateful for appreciate
Transmit information communicate
A form used in making a request application
When a customer's service is not working we submit a ____ ticket trouble
Someone who pays for goods or services Customer
The opportunity to pay a bill late without having services shut off is an arrangement
Hear with intention listen
Watch your ______ when speaking to customers tone
Work done by one person or group that benefits another service
To add autopay a customer must log into smarthub
Being of service or assistance helpful
A facial expression characterized by turning up the corners of the mouth; usually shows pleasure or amusement smile
The first known use of a ______ was in 1885 phone
Customers that put their services on vacation over the summer are called snowbirds
If the caller is upset, stay calm

Health and Social Care. Crossword

Type
Crossword
Description

What is a skill needed for health and social care? Communication
What quality must you have when working in health and social care? flexibility
As a service provider you should always include what skill to comfort service users? Empathy
What is an example of verbal communication? Questions and Answers
What is an example of non verbal communication? Facial expressions
What is a type of communcation? Text messaging
What is a current legislation act? Health and safety 1974
How could you break duty of care as a service provider? Neglience
What does the brain do? Monitor and regulate
One main factor in a health and social care setting? Confidentiality

Mission, Vision, Values and AIDET Word Search

Type
Word Search
Description

accuracy
customer satisfaction
confidentiality
customer service
trust
respect
patients
healthcare
premier
together
human life
improvement
excellence
always
compassion
integrity
commitment
pride
thank you
explanation
duration
introduce
acknowledge

Customer Service Excellence Word Search

Type
Word Search
Description

Good News
Welcoming
Ambassador
Reviewed
Advocacy
Supportive
Collaborative
Aspiring
Resilient
Motivating
Consulatation
Survey
Excellence
Service
Empathic
Bespoke
Customer
Quality

ESOP Crossword Puzzle

Type
Crossword
Description

Learning never stops. Education
Collabration of team members to reach our goals. Teamwork
Manager of ESOP assets on behalf of the shareholders. Trustee
Providing our customers the best products and service. Quality
Spreading investments to other accounts and to other investments. Diversification
Distributing company contributions and other assets amoung the plan participants. Allocation
401k, ROTH, ESOP are all ________ accounts. Retirement
The act of determining the value of company stock. Valuation
What is the abbreviation for Employee Stock Ownership Plan ESOP
The Employee Retirement Income Security Act of 1974 is a federal law that sets the minimum standards for retirement and health benefits. What is its acronym? ERISA

Entrepreneur Crossword Puzzle

Type
Crossword
Description

Someone who organizes, manages and takes on the risk of starting a new business. Entrepreneur
in the US, a business containing fewer than 500 employees. Small Business
The act of being an entrepreneur and creating a business. Entrepreneurship
The goals, purpose, and work a business hopes to accomplish. Business Mission
One who purchases a product or service. Customer
Work done for pay that benefits someone else. Service
Something produced or manufactured to be sold; a good. Product
Placing a number value/worth on a product. Pricing
The size, sum, or amount of countable or measurable products, expressed as a numerical value. Quantity
Someone who provides money or resources for a business, with the expectation or financial return or other gain. Investor
Money that is made/lost in a business after all costs and expenses are paid. Profit and Loss
Customers desire for a product or service. Demands

Business Plan Crossword

Type
Crossword
Description

A business that has stopped operating with a loss to creditors Business failure
A business that is operating under a new name or the owner has purposely discontinued in order to start a new business so it disappears from the tax rolls dISCONTINUANCE
Something that promotes or enhances the value of a product or a service for the customer benefit
A collection of business with a common line or product or service industry
A working model used by entrepreneurs to determine what it takes to develop their products or services PROTOTYPE
One most likely to buy a business target market
A product or service flow from the producer to the customer Value chain
A tool for organizing information about a business' venture competitive grid
Plan to make money with their business concept model
It allows the entrepreneur to decide whether a new business concept has potential FEASIBILITY
A brief recounting of the key points contained in a business plan EXECUTIVE SUMMARY
A declaration of the scope and purpose of a company VISION STATEMENT
A declaration of the specific aspiration of a company the major goal for which it will strive MISSION

Welcome to CVS/pharmacy Word Search

Type
Word Search
Description

Workflow
Price Integrity
Health
Promise Time
Prescriptions
Technician
Experience
My Customer
Metrics
Measure
Front Store
Satisfaction
Courteous
Brand
Generics
Quality
Environment
Safety
WeCare
Specialty Drugs
Minute Clinic
CVS
Sympathize
Empathize
Respond
ASk
Connect
Care
Prescriber
Penicillin
Medications
Our Promise
Our Purpose
Navarro
CVS Health
counseling
action note
genuine care
flu shot
textmessaging
immunization
Readyfill
RxConnect

Positive Words Word Search

Type
Word Search
Description

welcome
value
understand
thankful
stability
remarkable
quality
pleasure
outstanding
nice
magnificent
loyal
knowledge
joy
insight
helpfulness
gratitude
flexibility
empathize
delighted
cooperation
benefit
appreciative