Type
Crossword
Description

This crossword contains the following questions and answers:

Überweisung transfer
Versand shipping
Entschuldigung apology
Rückmeldung reply
im Voraus in advance
Gewicht weight
Fälschung fake
Beschwerde complaint
bezüglich regarding
Kompensation compensation
Rabatt discount
sofort immediately
Rechnung bill
berechnen, in Rechnung stellen charge
Broschüre brochure
liebe(r)... (Anrede) dear
hochachtungsvoll faithfully
anbei, beigefügt enclosed
Anhang attachment
formell formal
Postleitzahl postcode
Frechheit cheek
Seeblick seaview
Preis price
zufrieden pleased
Prozent percent
Bestellung order
schrecklich terrible

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Percent Word Search

Type
Word Search
Description

This word search contains the following answers:

percent secrease
percent increase
markup
markdown
gratuity
tax
unit rate
scale factor
rational number
ratio
rate
original price
proportionality
percent error
discount
sale
tip
commission
fee
fraction
decimal
percent

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EE and EA Words Word Search

Type
Word Search
Description

This word search contains the following answers:

weep
jeans
peel
cheek
smear
dear
dream
bean
cream
beak
bleed
each
creep
queen
steel
feel
lead
need

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MONEY MONEY MONEY Word Search

Type
Word Search
Description

This word search contains the following answers:

UNIT PRICE
ORIGINAL PRICE
COINS
PLACE VALUE
BUDGETING
CHANGE
ONES
HUNDREDTHS
DOLLARS
CENTS
LOONIE
TOONIE
NICKEL
ROUNDING
TOTAL COST
SALE PRICE
DISCOUNT
HST
TAXES
SAVINGS
SALES
FRACTION
DECIMAL
PERCENT
TWENTY

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Customer Service Week Crossword Puzzle

Type
Crossword
Description

This crossword contains the following questions and answers:

Your most important communication tool when you’re on the phone is your _____. voice
Another word for internal customer is _____. coworker
Taking personal responsibility for a customer’s complaint is taking _____ o w n e r s h i p
You sound more relaxed and friendly when you _____ while talking on the phone. s m i l e
You start each call with a friendly ____ g r e e t i n g
Offering a customer additional products or services is cross-selling or _____. u p s e l l i n g
With angry customers it’s important to let them do this, _____. v e n t
A positive one will make your day better. a t t i t u d e
The annual celebration of the importance of customer service is _____. (3 words). CustomerServiceWeek
Customer complaints should be seen as _____ to improve service. opportunit
Delighting your customers means _____ their expectations. exceeding
When speaking with customers you should vary the _____ of your voice. Tone
The people you serve each day. customers
Anticipating problems, heading them off and alerting customers is being _____. proactive
Treat each customer as if they’re the _____ one you’ll deal with that day. only
Customers who have their complaints satisfactorily resolved tell an average of how many people? five
The most important customer service skill is _____. listening

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Ratio, Porportions, and Percents Word Search

Type
Word Search
Description

This word search contains the following answers:

benchmark percent
commission
discount
extremes
markup
means
percent
percent decrease
percent increase
principal
proportion
rate
ratio
simple interest
unit rate
variable

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Civil Law Crossword

Type
Crossword
Description

This crossword contains the following questions and answers:

a personal injury law burden of proof
law that citizens can vote on referendum
forbids parties from acting to injure people or property injunction
the questions either side must respond to interrogations
the parties in a law suit litigants
illegal actions of a corporation or people acting on its behalf corporate crime
a formal statement that tells the pertinent facts about a dispute and requires settlement complaint
filed complaints and written reply papers pleadings
the accused party that must reply to charges defendant
the party filing a complaint plaintiff
a formal statement that tells the pertinent facts about a dispute and requires a settlement complaint

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Ratio and proportion Word Search

Type
Word Search
Description

This word search contains the following answers:

orphan
crossmultiply
profit
retailprice
wholesaleprice
salestax
totalprice
pst
gst
percent
discount
markup
milesperhour
currencyexchange
unitprice
unitrate
rate
proportion
ratio

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Food Safety Crossword Puzzle # 1

Type
Crossword
Description

This crossword contains the following questions and answers:

Food Safety and Quality is ___________________ Responsibility Everyone's
All _____________ must be fully enclosed by a hairnet and/or beardnet hair
______________ must be fully enclosed by a hairnet Toques
All _____________ which are broken or chipped must be immediately reported to a Supervisor knives
Use _________ band aids that are metal detectable blue
We must be " audit ready ___________________" everyday
__________ phones are not allowed on the production floor cell
Block with ___________________ when coughing or sneezing shoulder
Report any missing or damaged __________________ immediately to your Supervisor equipment
Advise management immediately if suffering with a communicable _______________ disease

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Fractions, decimals and percentages Word Search

Type
Word Search
Description

This word search contains the following answers:

terminating decimal
surd
selling price(SP)
sale price
recurring decimal
profit
percentage
percent
non-terminating decimal
mark-up
loss
irrational number
Goods and Services Tax(GST)
exact decimal form
discount
cost price(CP)

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Deviance and Social control Crossword

Type
Crossword
Description

This crossword contains the following questions and answers:

behavior that departs from societal or group norms deviance
underconforms to accepted norms negative deviance
overconforms to social expectations positive deviance
ways to encourage conformity to society's norms social control
rewards/punishments that encourage conformity to social norms social sanctions
a social condition in which norms are weak, conflicting or absent anomie
gap exists between cultural goals strain theory
involving breaking of norms primary deviance
undesirable trait or label that is used to characterize an individual stigma
process of reducing the seriousness of the crimes that injure people of lower status victim discounting
job-related crimes commited by high status people white-collar crime
violation of the law crime
punishment intended to make criminals pay compensation for their acts retribution
a repetition of or return to criminal behavior recidivism

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