Type
Crossword
Description

This crossword contains the following questions and answers:

One of the most effective strategies used for influencing other peoples behavior? Credibility
One behavior that contributes to a sense of affiliation Touch
A nonverbal channel that helps us form demographic impressions of others voice
The most informative nonverbal channel for forming sociocultural impressions personal appearance
Nonverbal communication can be __________ when it is applied as part of several strategies. persuasive
What symbolize particular forms of experience and authority? Uniforms
We are More often _______ by people we like rather than by people we don't. Persuaded
A person's demographic _________ include his/her age, ethnic background, and sex. characteristics
Most common facial expression of deception? Smiling
A change in the pitch of someones voice may indicate? Deception
What is one of the three important functions of facial displays? attractiveness
What is the primary mean to communicate emotion? Facial Behavior
What is considered as a seperate nonverbal channel? eye behavior
What form of communication engages nearly all of our senses? Nonverbal

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Communication Crossword

Type
Crossword
Description

This crossword contains the following questions and answers:

____________ is an exchange of information through the use of words or actions. communication
Three parts of all communication: ____________, receiver and message. sender
The better you communicate, the stronger your ____________ are likely to be. relationships
True or False: Verbal communication is the kind of communication people use least. False
In _______________ communication, you get your message across without using words. nonverbal
Body language sends messages by posture, ____________, and facial expressions. gestures
An example of nonverbal communication is a _________________. smile
Careful ______________ is necessary for effective communication. listening
________ is having a sense of what to do or say to avoid offending others. tact
When speaking, make clear ________ statements and be specific. simple
When speaking use ___________when you express ideas or give suggestions. examples
Use body _____________ to show you are listening carefully. language
An advantage of writing out your thoughts is being able to make changes ______ sending. before
A challenge is writing out your thoughts is that the _____________ can not ask what you meant. receiver

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Nonverbal Communication Crossword

Type
Crossword
Description

This crossword contains the following questions and answers:

___________: behavior other than written or spoken language that creates meaning for someone NONVERBAL COMMUNACATION
___________: the movment or positions of the mucles of your face FACIAL EXPRESSIONS
___________: study of human movement are gesture KINESICS
___________: is a sound or inflection of the voice used to send a particular message. VOCIAL CUES
___________: come so close to (an object) as to be or come into contact with it TOUCH
___________: study of how animals and humans use space and objects to communicate occupancy or ownership of space TERRITORY
___________: the distance between two people SAPCE
___________: the way that someone or something looks APPEARENCE
___________: the way we make visual connection with another through the use of our eyes EYE CONTACT
__________: raised or curled upperlip; wrinkled nose; raised cheecks; lowed brow; lower upper eyelid DISGUST
___________: smiling;mouth maybe open or closed; raised cheeks; wrinkles around lower eyelids HAPPINESS
___________: tensed lower eyelid; either pursed lips or open mouth; lowered and wrinked brow; staring eyes ANGER
___________: wise-open eyes; raised and wrinkled brow; staring eyes SURPRISE
___________ : open mouth; tense skin under the eyes; wrinkles in the center of the forehead FEAR
___________: zone of space most often used for very personal or intimate interactions, ranging from 1 1/2 to 4 feet between individuals PERSONAL
___________: zone of space most often used by public speakers or anyone speaking to many people raning beyond 12 feet from the individual PUBLIC
___________: zone of space most often used for group interactions, ranging from 4 to 12 feet between individual SOCIAL
___________: zone of space most often used for very personal or intimate interactions, ranging from 0 to 1 1/2 feet between individual INTIMATE
___________: lip may tremble; corners of lips turn downward: corners of the upperlid may be raised SADNESS
__________: study of how close or far away from people and objects people position themselves PROXEMICS

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Speech Crossword Puzzle

Type
Crossword
Description

This crossword contains the following questions and answers:

To restate or summarize Paraphrase
Paying attention to what we hear Listening
Vibration of sound waves on the eardrum Hearing
"Undivided attention" Active listening
Presenting something thats not yours Plagiarism
1st 10 Amendments Bill of Rights
Hormones released into a bloodstream Adrenaline
A message is communicated Channel
A person who recieves a message Listener
Person who tells the message Speaker
Anything that a speaker communicates to someone else Message
Nonverbal messages sent from listener to a speaker Feedback
Time or place where speech takes place Situation
Rights/Wrongs in human affair Ethics
"400 to 800 words a minute" Spare
Nervous to talk in front of people Stage fright
Focused, organized thinking Critical

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Elements and Principles of Art Crossword

Type
Crossword
Description

This crossword contains the following questions and answers:

An idea about a subject made into artwork for an audience. ART
The basic building blocks/tools to make art. ELEMENTS
The path of a moving point. LINE
This class! VISUAL LITERACY
Artist that made art using lines to speak out against AIDS and drugs in the 1980s. KEITH HARING
Two dimensional enclosed area SHAPE
A wavelength of light. COLOR
Greens, Blues, Purples are considered these kind of colors. COOL COLORS
Yellow, Red, Orange are considered these kinds of colors. WARM COLORS
Colors that are directly across from one another on the color wheel. Complementary colors
Three dimensional geometric figure. Form
What we do with the elements of design. principles of art
Relation of the parts within an artwork, size and scale. Proportion
Using different instances of an art element to create a desired effect. variety
Equalizing the visual weight. BALANCE
Repeating an object or art element. Rhythm
Distances around, between and within an artwork. space
the way your eyes travel over an artwork, repeated elements. movement
Arrangement of elements of art and design. composition
What an artwork is made of. Media
What an artwork is of, actual subject. Subject matter
Overall sense artwork achieves if elements and principles are working together. unity
Art in most basic sense is a form of what? Communication
What provoked the artist into the act of creating art. SUBJECT
Process of forming thoughts about the subject into an artwork. ideation
Your current teacher for Vis Lit's name! Mrs. osborne
Famous artist that used many shapes to make up people's faces. PABLO PICASSO

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Business Communication Crossword

Type
Crossword
Description

This crossword contains the following questions and answers:

An essential part of the communication process, outside the sender, receiver and message Feedback
A communication channel, that starts at a high level within the business and stems downward to lower levels Top Down
An essential non-verbal communication technique, most commonly used with hands Gesture
Percentage of non-verbal communication that makes up total communication Fifty Five
First step in the POLC managerial role process Planning
The model on which the effective of methods of communication is judged, developed by Richard Draft and Robert Lengel Media Richness
A barrier to effective communication, under the language 'category', starts with J.... Jargon
Inappropriate business communication can also be known as... Unethical
Communication that occurs between people/employees of the same standing or level Sideways
The most common reason for communicating, providing ... Information
A common method of communication that most people use everyday, includes written communication Verbal

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Non Verbal Communication Word Search

Type
Word Search
Description

This word search contains the following answers:

body language
eye contact
frown
gesture
intimate distance
nod
non verbal message
personal distance
personal space
pointing
public distance
smile
social distance
tone of voice
wave

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Interpersonal Skills & Communications Crossword

Type
Crossword
Description

This crossword contains the following questions and answers:

The use of sounds and words to express yourself. Verbal Communication
includes gestures, facial expressions and body positions Nonverbal communication
discussion aimed at reaching an agreement Negotiation
persuading someone or of being persuaded to do or believe something Persuasion
to have an effect on Influence
The combined action of a group of people. Teamwork
Conscious knowledge of one's own character, feelings, motives and desires. Self awareness
The objective analysis and evaluation of an issue in order to form a judgment. Critical thinking
The process of finding solutions to difficult or complex issues. Problem solving
The action or process of making decisions Decision making
confident and forceful behavior Assertiveness
The ability to establish and maintain relationships with other people Interpersonal skills
making statements clear and getting your point across; and being able to listen to others Communications

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Social Skills Crossword

Type
Crossword
Description

This crossword contains the following questions and answers:

Back and forth conversation- like a tennis match Reciprocal
The thing that you do to make your appearance neat and clean Grooming
View of someone of something Impression
Where you go to get the job done Workplace
It is important to do this when working on a team Communication
The limits Boundaries
Information to help you improve Feedback
Meet each other halfway Compromise
What your face says Expression
Communicating with no words Nonverbal
Speaking up for yourself to get what you want or need SelfAdvocacy
Acting in a way that respects others and your job Professional
Adjusting to changes Flexibility
Combined effort, communication is key! Teamwork
Feeling anxious or being upset by something or someone Stress

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Introduction to Professional Communication Crossword

Type
Crossword
Description

This crossword contains the following questions and answers:

a courteous, conscientious and generally businesslike manner in the workplace Professional
establishing and maintaining a relationship between an organization and the public Public Relations
a paid communication which attempts to influence opinion Advertising
process of planning, pricing, promoting, selling and distributing goods or services which help to satisfy a market's needs and wants Marketing
the receiver hears only the content and not the feeling of the message Deliberative Listening
listening for pleasure or recreation Appreciative Listening
used to enhance, participate and understanding a relationship Empathetic listening
when the receiver pretends to listen but is thinking of other occurrences False Listening
receiver is physically hearing the words , but choosing not to acknowledge the words Selective Listening
listening to another person with the best intent but then becoming distracted Partial Listening
paying close attention to what is being said in order to fully understand the message Full Listening
truly understanding a message when the mind is quiet and free of distractions Deep Listening
is a formal meeting where a person is asked to communicate skills, experiences and interests interview
act of expressing thoughts through words Verbal communication
postures, facial gestures and expressions sometimes done unintentionally Non verbal communication
gathering of people to exchange information, ideas and suggestions on a specific subject t Group discussion
ways to communicate and present ideas and information to an audience for a specific purpose Presentations
act of analyzing, evaluating or judging Criticism
generally accepted behaviors or manners required in social relations, a profession or in life Etiquette
unfair treatment of people on the basis of characteristics Discrimination

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Customer Service Week Crossword

Type
Crossword
Description

This crossword contains the following questions and answers:

Recognize with gratitude; be grateful for appreciate
Transmit information communicate
A form used in making a request application
When a customer's service is not working we submit a ____ ticket trouble
Someone who pays for goods or services Customer
The opportunity to pay a bill late without having services shut off is an arrangement
Hear with intention listen
Watch your ______ when speaking to customers tone
Work done by one person or group that benefits another service
To add autopay a customer must log into smarthub
Being of service or assistance helpful
A facial expression characterized by turning up the corners of the mouth; usually shows pleasure or amusement smile
The first known use of a ______ was in 1885 phone
Customers that put their services on vacation over the summer are called snowbirds
If the caller is upset, stay calm

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