The Psychology of Customer Service Crossword
This printable crossword puzzle on the topic of Psychology & Sociology has 12 clues. Answers range from 3 to 18 letters long. This crossword is also available to download as a Microsoft Word document or a PDF.
Description
why people choose to buy certain products or services or why people choose to buy from certain companies
The fourth level of Maslow's Hierarchy of Needs; the need to feel special and respected
Regulating emotions to achieve a specific effect in the workplace
when the positive feeling resulting from the first impression lasts through subsequent encounters
The technical knowledge and information needed to perform a job
Observations or perspective
The first level of Maslow,s Hierarchy of Needs; physical needs like eating or sleeping
The science of behavior
second level of Maslow's Hierarchy of Needs; the need to be protected from the weather, from danger, from illness
The top of of the pyramid in Maslow's Hierarchy of Needs; the need to fulfill our potentialk
the third level of Maslow's Hierarchy of Needs; the need for interaction with other people
the attitudes or personality traits that can contribute to a person's success
