POM Chapter 1 - continued Worksheet

all events outside a company that have the potential to influence or affect it
the rate at which a company's general and specific environments change
an environment in which the rate of change is slow
an environment in which the rate of change is fast
the number and the intensity of external factors in the environment that affect organizations
the abundance or shortage of critical organizational resources in an organization's external environment
extent to which managers can understand or predict which environmental changes and trends will affect their businesses
the economic, tech., sociocultural and political/legal trends that indirectly affect all organizations
the customers, competitors, suppliers, industry regulations and groups that are unique to an industry and directly affect how a company does business.
indices that show how managers' level of confidence about future business growth
the knowledge, tools, and techniques used to transform inputs into outputs
companies in the same industry that sell similar products or services to customers
a process for monitoring the competition that involves identifying comp., anticipating their moves and determining their strengths and weaknesses
companies that provide material, human, financial, and informational resources to other companies
the degree to which a company relies on a supplier because of the importance of the supplier's product to the company and the difficulty of finding other sources of the product
a transaction in which one party in the relationship benefits at the expense of the other
the establishment of mutually beneficial, long-term exchanges between buyers and suppliers
regulations and rules that govern the business practices and procedures of specific industries, businesses and professions
concerned citizens who band together to try to influence the business practices of specific industries, businesses, and professions
an advocacy group tactic that relies on VOLUNTARY PARTICIPATION by the news media and the advertising industry to get the advocacy group's message out
an advocacy group tactic that involves framing issues as public issues; exposing questionable ethics; FORCING MEDIA COVERAGE by buying media time or creating enough controversy to spark coverage
an advocacy group tactic that involves protesting a company's actions by persuading consumers not to purchase its products or service
searching the environment for important events or issues that might affect an organization
the events and trends inside an org. that affect management, employees and organizational culture
the values, beliefs and attitudes shared by org. members
stories told by organizational members to make sense of org. events and changes and to emphasize culturally consistent assumptions, dec. and actions