Chapter 5 - planning and decision making Worksheet

choosing a goal and developing a strategy to achieve that goal.
goals that are specific, measurable, attainable, realistic, and timely.
The determination to achieve a goal
a plan that lists the specific steps, people, resources, and time. Needed to attain a goal
a short-term goals or sub goals
long term or primary goals
overall company plans that clarify how the company will serve customers and position itself against competitors over the next 2 to 5 years
plans created and implemented by middle managers that direct behavior, efforts, and attention over the next 6 months to 2 years
day-to-day plans, developed and implemented by lower level managers, for producing or delivering the organizations products and services over a 30 day to 6-month period
Plans that cover unique, one time only events
plans used repeatedly to handle frequently reoccurring events
standing plans that indicate the general course of action that should be in response to an event or situation
Standing plans that indicate the specific steps that should be taken response to an event
standing plans that describe how a particular action should be performed or what must or must not happen in response to an event
quantitative planning through which managers decide how to allocate available money to best accomplish company goals
the process of choosing a solution from available alternatives
a gap between a desired state in an existing state
the standards used to guide judgments and decisions
a process in which each decision criterion is compared to a standard or ranked on its own merits
a process in which each decision criterion is compared directly with every other criterion
choosing the best alternative
choosing a good enough alternative
a barrier to good decision making caused by pressure within the group members to agree with each other
disagreement that focuses on problem and issue related differences of opinion
Disagreement that focuses on individuals or personal issues
a decision-making method in which an individual or a subgroup is assigned the role of critic