Description

What system is used to send Proof of Coverage letters?
All transfers to the Credit Card Processing Team should be complete as (blank) transfers.
What is the website you should use to locate lower tier alternatives for members?
What system do you use to see if a member is setup on recurring credit card method of payment.
How do you spell the Production OM's first name?
What is the 6th step on the Call flow guide version 7?
(Blank) Accuracy, formerly known as WAPMO, measures the frequency in which we provide an accurate/complete answer.
Use your (blank) and resources - DO NOT RELY ON MEMORY
Do not (blank) - when unsure of the answer or where to find it, reach out for assistance.
Always review the member's benefit before providing a (blank) on a copay or coinsurance.
CSR misquoted the copay for Zostavax and did not explain the (blank) fee, which occurs when the member obtains a vaccine at the doctor's office or pharmacy.
CSR should advise the member the plan will pay up to $20 for the administraion fee. The member is (blank) for any amount of $20.
ALWAYS (blank) the member's benefit before quoting drug costs.
CSR incorrectly advised a member an estimated drug cost could not be provided because they were in the (blank) stage.
CSR should have utilized the Drug Cost Estimator to complete a drug (blank) and provide an estimated drug cost.
CSR misquoted the member would be responsible for 5% of the medication's cost while in the (blank) stage regardless of brand or generic.

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Frequently Asked Questions

What is a crossword?

Crossword puzzles have been published in newspapers and other publications since 1873. They consist of a grid of squares where the player aims to write words both horizontally and vertically.

Next to the crossword will be a series of questions or clues, which relate to the various rows or lines of boxes in the crossword. The player reads the question or clue, and tries to find a word that answers the question in the same amount of letters as there are boxes in the related crossword row or line.

Some of the words will share letters, so will need to match up with each other. The words can vary in length and complexity, as can the clues.

Who is a crossword suitable for?

The fantastic thing about crosswords is, they are completely flexible for whatever age or reading level you need. You can use many words to create a complex crossword for adults, or just a couple of words for younger children.

Crosswords can use any word you like, big or small, so there are literally countless combinations that you can create for templates. It is easy to customise the template to the age or learning level of your students.

How do I create a crossword template?

For the easiest crossword templates, WordMint is the way to go!

Pre-made templates

For a quick and easy pre-made template, simply search through WordMint’s existing 500,000+ templates. With so many to choose from, you’re bound to find the right one for you!

Create your own from scratch

  • Log in to your account (it’s free to join!)
  • Head to ‘My Puzzles’
  • Click ‘Create New Puzzle’ and select ‘Crossword’
  • Select your layout, enter your title and your chosen clues and answers
  • That’s it! The template builder will create your crossword template for you and you can save it to your account, export as a word document or pdf and print!

How do I choose the clues for my crossword?

Once you’ve picked a theme, choose clues that match your students current difficulty level. For younger children, this may be as simple as a question of “What color is the sky?” with an answer of “blue”.

Are crosswords good for students?

Crosswords are a great exercise for students' problem solving and cognitive abilities. Not only do they need to solve a clue and think of the correct answer, but they also have to consider all of the other words in the crossword to make sure the words fit together.

Crosswords are great for building and using vocabulary.

If this is your first time using a crossword with your students, you could create a crossword FAQ template for them to give them the basic instructions.

Can I print my crossword template?

All of our templates can be exported into Microsoft Word to easily print, or you can save your work as a PDF to print for the entire class. Your puzzles get saved into your account for easy access and printing in the future, so you don’t need to worry about saving them at work or at home!

Can I create crosswords in other languages?

Crosswords are a fantastic resource for students learning a foreign language as they test their reading, comprehension and writing all at the same time. When learning a new language, this type of test using multiple different skills is great to solidify students' learning.

We have full support for crossword templates in languages such as Spanish, French and Japanese with diacritics including over 100,000 images, so you can create an entire crossword in your target language including all of the titles, and clues.