Conflict Management Crossword

a struggle among a small number of interdependent people (usually two) arising from perceived interference with goal achievement
____ goals relate to tangible resources
____ goals Have to do with one's self-worth, pride, self-respect, or power
A rational weighing of facts and evidence using the rules of logic
Saving money, building confidence, and creating opportunity are the result of studying ____
not facts, but rather tentative explanations for observed behaviors
A conflict theory evolved in the 1940s as a mathematical way to calculate projected gains and losses while playing games to simulate human choice making
A classic game theory example using to criminals pitted against each other during police integration
attributions label behavior as arising from other person's personality, values, or characteristics
______ theories focus attention on communication and interactions among people rather than on the individual
Attribution ____ is assigning internal or external causation without a factual base
An interaction theory advanced by Deli and others, that holds individuals create meaning and interpret reality through a series of personal constructs or schemas
an overarching set of believes about how the world works and one's place in it
Resources in a competitive world are viewed as this, having a finite amount
removing oneself from the controversy
demands, proposed solutions, or other fixed outcome statements
shows interest in the other person's needs, goals, or values
the opposite of certainty, consideration of opposing views
the event that precipitates a conflict and usually is directly related to the topic, but not necessarily directly connected to the underlying cause
____ management includes any communication intended to move to people's viewpoints of a situation closer together
Conflict behaviors are ____, not inherent
____ goals involve how a person wishes events to unfold, how decisions are made, or how communication appears
There are 4 primary reasons why conflict goals are ____
Metacommunication is communicating about ____
Life is not predictable, there are many ____ that make conflict management more challenging
In the ____ hypothesis, it is assumed that the male standard of speech is normal, and women's speech is viewed as abnormal
Communicative behaviors of different ____ groups arise from historical influences of culture, status, and power
____ error is interpreting others' behavior based on what we would expect from ourselves
When studying conflicts in different cultures, the two most popular types are ____ and individualism
The type of conflict management style commonly seen in US culture is called the ____ cultural style
an advantage that others do not have
the ability to have influence or bring about a desired outcome
____ power is the concept that the ability to influence is based on the connections between individuals
an individual's belief in, and willingness to act on the basis of, the words, actions, and decisions of another
type of humor made at one's own expense through self-disparaging comments are doing things that make oneself look foolish
this can change its quality depending on when it is used and who uses it, also used as a communication device and a bonding device
Self-enhancing humor and affiliative humor are both ____ types of humor
requires mental effort to process the stimuli garnered through hearing, which is a physiological event
The ____ step of the listening process is made difficult by the multitudinous data available to the senses, requiring the mind to filter and focus
The ____ step of the listening process requires the mind to make sense of incoming data, being cautious of erroneous prejudgments and stereotypes
how one or more people formally or informally define an issue
type of listening that focuses on the artfulness or esthetics of a message
Type of question that seeks more detail within a topic area
self-actualization can be found at the top of his hierarchy of needs
a person who is not overtly influenced by a group exhibits this