Conflict Management Crossword

the way in which one acts or conducts oneself, especially toward others
what makes us who we are and the path we are on
Removing one's self from controversy
Comply
Defending one's position and attacking the other person
view coercion as a rightful entitlement of the powerful
Each sees the other as the problem
Each sees the problem as a mutual challenge
proposed solutions, or other fixed outcome statements
Using _______ instead of "I" when defending
If you use this to speak out it could cause conflict
understanding one's needs/wants to compromise
what the conversation was about rather than an identification of what gave rise to the conflict—its cause
includes any communication intended to move two people’s views of a situation closer together Expectation
a desired condition
this conflict arises when information is incorrect or misunderstood
this type of conflict relates to the external framework that surrounds the conflict
one goal that impacts interpersonal relationships by who two people are to each other
This type of conflict is a struggle among a small number of interdependent people arising from a perceived inference
people need each other to attain their goals
behavior that is learned
behavior determined by biology
This theory explains how people attempt to make sense of the world around them
_____________ attribution is behavior as arising from the other person's personality, values, or characteristics
_____________ attributions assume that the behavior is caused by a situation outside the individual's control
Focus attention on the communication and interactions among people rather than the individual
includes all of our relationships and interactions
This is believed to be the main goal in competitive view
this is focused on the underlying needs of each of the parties rather than surface demands
individuals feel threatened and react to others negatively
connected to the topic, but not underlying cause flash
how we weave together knowledge
this theory is attitudes and behaviors are developed by observing others Social
Comedians contain about thirty acts of this aggression
what feeds conflict
this type of goal is how things should be done
how things should be done for a goal
goal for one's self image
this goal has a desirable outcome
what one "say's" the goal was during the conflict
to have influence or bring a desired outcome
the flip side of powerlessness
traditional views of power are
using of fear and punishment to control power