Type
Word Search
Description

mediacom
ivr
homecontroller
video
phone
internet
customer
quota
pairing
cablecard
converter
payperview
overbuild
lineextender
noc
canweserve
headend
streaming
digital
Coaxialcable
aerial
underground
channel
movies
fiber
moviechannel
showtime
starz
hbo
sales
technician
marketing
tivo
campaigns
payments
television
cable
frontcounter
Rocco

Product Knowledge Crossword

Type
Crossword
Description

Provides Channels 2-80 Broadcast Basic
Lowest level of digital cable service Digital Gateway
Channel where you can listen to music Music Choice
Abbrev. for Digital Video Recorder DVR
Scientific Atlanta and __________ boxes Cisco
Without digital service, you would need this DTA
One of the available Sports Packages NHL center Ice
These events which are purchased seprately are known as ____ ____ ____ PayPerView
Option where you can purchase movies and watch free content (abbrv) VOD
product which provides wireless internet service HomeFi
Provides 15 additional HD channels HDPlus
HBO, Starz/Encore and Showtime/The Movie Channel Premiums
A Blue Ridge service that gives you piece of mind Smart Home
Unlimited service to the U.S., Canada,Guam, Puerto Rico and the US Virgin Islands Digital Phone
This service requires a modem Internet
level of cable service up to channel 80 Basic Plus
Highest level of Digital Service Digital Basic Plus
Channels 100-170 Digital Basic
Multi Room DVR System Tivo
Standard Definition and _____ _____ High Definition
Number of Internet Speeds Blue Ridge Offers six
When you ___ services together, you save money bundle
TiVo app Netfilx

TV Channels Word Search

Type
Word Search
Description

ABC Family
Animal Planet
Boomerang
Bravo
Cartoon Network
Cinemax
Discovery
Epix
Fox Sports
Hallmark
HBO
History
National Geographic
Nickelodeon
Showtime
Smithsonian
Spike TV
Sprout
Starz
TruTV
Velocity
Willow TV

Spectrum Product Knowledge Crossword

Type
Crossword
Description

What is the minimal speed a customer receives with Spectrum internet? sixty
What feature of the television allows customers to watch their shows on their own time, and is similar to Netflix? On Demand
What is it called when a customer is keeping their number they had with another provider? Port
What home phone feature allows faster response time in case of emergencies? E911
Which television tier provides 125+ Channels? Select
What must we always offer to customer's that are receiving the home phone? Backup Battery
What is it called when a customer receives a new number from Spectrum? Native
What internet security is always offered to internet customers? Security Suite
What must we always do when porting a number, or sending home phone through EZC? TPV
What television tier provides 175+ channels? Silver
What must we always offer customers that allows faster and easier delivery of equipment? Easy Connect
Fill in the blank: With TV Silver you receive 175+ channels, HBO, Cinnemax,________, and Digi Tier 1. Showtime
What television tier provides 200+ channels? Gold
How much does it cost to receive unlimited international calling? Five dollars
Add ons such as premiums, international channels, and the Digi tiers are called what? A la carte
We have a contract buyout for up to $______. five hundred

COMPETITIVE INFO Crossword

Type
Crossword
Description

What company does AT&T use to provide Television? DirecTV
How many MBPS is AT&T starting internet speed? Fourty Five
Which Netflix plan does not include HD? Basic
How many days behind is Hulu on current episodes? ONE
What is the name of Amazon device that has apps for streaming? FIRESTICK
What is the name of the Device that allows you to stream over 3,500 Channels? ROKU
How many Devices can stream with Netflix Standard plan at one time? TWO
How many years contract do you have to sign for AT&T TV bundle pricing? TWO
What company offers the flex bundle to allow you to choose what type of programing you want? DISHNETWORK
What company besides AT&T does DirecTV provide television service for? CenturyLink
How many MBPS is CenturyLinks starting speed? TEN
To get the lowest price with both AT&T and Century Link what service do they have to sign up for? AUTOPAY
What company does not allow internet to go on Seasonal plan? ATT
How many devices can stream Hulu at one time? ONE
What new streaming service is cloud based TV service that brings live TV, movies and sports without cable or satellite? PLAYSTATIONVUE
What is the name of the Dish Network product that offers an Over the Top service that allows customers to access TV Channels? SLINGTV
What is the name of the google service that allows you to watch Youtube videos ad free? YOUTUBERED
Which Phone company offers zero phone customer service and can only be contacted by Chat? MAGICJACK
What is the name of DirectTV’s DVR? HOPPER
What is the maximum amount HD streams available at one time with AT&T? FOUR
What is the service AT&T offers that provides 1000 mbps internet? FIBER
How many wireless receivers can you have with AT&T? TWO
Direct TV charges 50.00 for in home service calls unless customers have what? PROTECTIONPLAN
Hulu offers a plan for 11.99 that prevents what from playing during the show? ADS
Hulu offers one premium movies subscription for 8.99. What is it? SHOWTIME
What is the name of the service CBS offers for streaming 1 channel for 5.99 per month? ALLACCESS
HBO is available to non-cable customers for 14.99 per month. What is the name of that service? HBONOW
What is the name of the streaming channel by nickelodeon that is geared toward preschoolers for 5.99 per month? NOGGIN
What is the name of the streaming channel that has a variety of comedy programming for 3.99 per month? SEESO
What do all streaming services need to work? INTERNET

Technology Vocabulary #2 Multimedia Crossword

Type
Crossword
Description

blue-violet laser technology blueray
Electronic device that contains both video camera and recording device. camcorder
Short for digital video disc DVD
The process of putting a sequence of characters into a special format encoding
Shows a black area above and below the wide screen picture letterbox
Short for Moving Picture Experts Group MPEG
Use of computers to present text, graphics, video, animation, and sound. multimedia
Short of National Television System Committee NTSC
Technique for transferring data so it can be processed in a steady stream. streaming
Use the Internet to broadcast live audio and/or video transmissions. webcast

Connectivity: Telecommunications, Networks, And The Internet Word Scramble

Type
Word Scramble
Description

Analog Signal
Bandwidth
Baseband
Bridge
Broadband
Broadband Medium
Browser
Bus
Cable modem
Cell
Chat room
Client
Coaxial Cable
Concentrator
Continous Waves
Copyright
Disk server
Distance learning
Domain name
Domain suffix
Earth station
Electromagnetic
E-mail
Extranet
Fiber-optic cable
File server
Firewall
Frequency range
Gateway
Groupware
Home page
Host
Hub
Hybrid topology
Interference
Internet2
Intranet
Mail server
Medium
Metabrowser

Mediacom Products & Services Word Search

Type
Word Search
Description

APPOINTMENT
BAD DEBT
BOX
BUSINESS
CABLE MODEM
CHANNELS
DIGITAL
DISCONNECT
DOWNGRADE
DROP BURY
DVR
EQUIPMENT
GIG
HOME CONTROLLER
HSD
INSTALLATION
INTERNET
MEDIACOM
MUSIC
ORDER
OUTAGE
PAYMENT
PHONE
POLE
PPV
REMOTE
RESTART
SERVICE
SIMPLIFY
TAP
TECHNICIAN
TOOLS
TROUBLE CALL
UPGRADE
VIDEO
VOD

The Connectivity: Telecommunications, Networks, and The Internet Word Scramble

Type
Word Scramble
Description

Analog Signal
Asynchronous transmission
Bandwidth
Baseband
Bits per second
Bridge
Broadband
Broadband medium
Browser
Bus
Bus topology
Cable modem
Cell
Cellular technology
Chat room
Client
Client/server architecture
Coaxial Cable
Communication medium
Communications satellite
Concentrator
Continuous Waves
Copyright
Dial-up access
Disk Server
Distance Learning
Domian name
Domain suffix
Earth Station
Electromagnetic
Electronic commerce
Electronic mail
E-mail software
Extranet
Fiber-optic cable
File server
File specification
File Transfer Protocol
Firewall
Frequency range

Customer Service Agent Word Search

Type
Word Search
Description

TMC
Cinemax
Epix
ShowTime
HBO
Silver
Gold
VarietyPass
Select
Standard
Starter
Rescue
EzConnect
Technician
TruckRoll
Schedule
LiveZilla
Support
Hold
AHT
Key
Ultimate
Ultra
SPP
Midwest
Carolinas
East
NewYorkCity
Nebraska
Texas
PacWest
CSG
ICOMS
BestInClass
Knowledgeable
Efficient
Solution
Retention
Services
Customer
Rapport
HDsetopBox
DVR
Transfer
Move
Install
Wifi
ModemLease
Maxx
Internet
Cable
Phone
IH
Charter
Spectrum
TimeWarner

Product Bingo

Type
Bingo Cards
Description

hbo
showtime
starz
cinemax
xr11
xr15
fiber optic
drop
aerial
drop bury
armed
disarmed
away
stay
voice activation
voice command
stream app
my account app
rng110
connect app
wifi app
xfi app
home automation
trouble call
change of service
xh app
instant tv
vod
broadcast tv fee
spp
sep
triple play
double play
single play
preferred
starter
economy
premium
basic
blast
performance pro
limited basic
performance
internet essentials
gigabit
extreme
extreme pro
gigabit pro
xr2
xr5

    Customize