Percentage you pay to a travel agent. Commission
It can widely in the number of element included and in struction of the intinerary. Tour
Service provided in a tour, resort, or cruise package. All Inclusive
Benefit of trademark, traning, standarized supplies, operating manual, and procedures of the franchiser. Franchise
Manage to handle large volumes of incoming telephone inquires, 24/7 basis. Call Center
A tour in which a host is available at each major tour destination to welcoming guest. Hosted Tour
A detailed schedule of a trip. Itinerary
A sales specialist in tourism services. Travel Agent
Membership organizations designed to serve the needs of last-minute travelers. Travel Clubs
All-inclusive tour with a structured itinerary and a guide given to guest. Escorted Tour
Clearinghouse for receiving commission payments for airline ticket sales. ARC
Two or more travel services put together by a tour operator. Tour Package
A local company that specializes in handling the needs of group travling to its location. RSO
May be designed by a travel agent or wholesaler in consultation with the travelers agent. DIT
Worlwide interorganization information systems that travel agencies use in selling tourism services. GDS
Additional bonuses offered to travel agencies beyond their usual commision to encourge the agency Overrides
Short-distance transportation between providers Ground Transfers
A communications process that includes discovering customer needs Personal Seller
Adding a percentage to the cost of a good or service to arrive at a selling price Markup
The ability to aggregate multiple tourism service supplier offerings Dynamic Packaging
A business entity engaged in the planning, preparing, marketing, times and making of reservations Tour Operator
an affiliation of privately owned companies to improve business operations & gain the necessary volume and business Consortium
An indiviual who specializes in planning & coordinating all the details of meetings, conferences, or events. Meeting Planner

Career Readiness Crossword


Learning how to manage your money and where its going budgeting
The money you will invest to start your business capital
Percentage of dollars brought into the salon from guest services and products commission
Type of supplies used in daily operations of the salon consumption
Principles that guide your professional behavior ethics
Written agreement guaranteeing protection in event of injury, accident, fire, thief, etc... insurance
Utilizing social settings and/or media as an opportunity to meet new guest networking
Using your own words to summarize what you heard the client say paraphrasing
Collection of you best work in digital or paper form portfolio
Behaving in a manner appropriate for your business setting professionalism
Process of scheduling your current guest's next appointment prior to them leaving the salon rebooking
Communication tool that catalogs and summarizes your education, employment history and professional accomplishments for a job resume
Professional products that are sold to guest through your recommendations based on their hair and body needs retail
When guests continuously return for rescheduled services, remaining loyal to the salon and/or you retention
Overall evaluation of self-worth selfesteem
Physical and psychological responses to demanding situations stress

Tourism Terms Crossword


Air travel of 8 hours or more duration longhaul
Brand of information centres isite
Travel Agents Association of New Zealand TAANZ
Represents and sells suppliers' products and puts packages together Wholesaler
Tourism cannot be taken to the consumer: the consumer must be taken to it Immovability
Services cannot be physically 'touched' or possessed Intangibility
PAX Passenger
New Zealand Tourism's official quality agency Qualmark
FOC Free of Charge
Domestic Tourist: Aucklander travelling _______ south Down
The standard of something when it is compared to other things like it Quality
Hospitality Association Of New Zealand HANZ
Free Independent traveller FIT
Semi independent traveller Sit
A room with 2 single beds Twin
The retail price paid for a tourism product Rackrate
Services cannot be physically stored and therefore are known to perish Perishability

Tourism Crossword


A tour operator works in the field of tourism
Who shows tourists place of interest tour guide
You go there if you want to travel by plane airport
You can rent it if you want to drive car
Many families with young children choose it cruise
A man travelling for job business man
Teachers have them in summer holidays
People interested in history love to visit it Museum
Identity card ID
Tour Eiffel is its symbol Paris
It organizes holiday package travel agency
there can be many platforms train station

Travel & Tourism Terminology Word Search

Word Search


Business organizations Crossword


Anything of value or belonging to you Assets
A formal contract to repay borrowed money Bond
An establishment formed to carry on commercial enterprise Business organization
A legal entity made up of shareholders Corporation
Refers to the entity responsible for the day to day operations of the business Decision-making
Corporate profits paid to shareholders Dividend
When the company is taxed on its profits then shareholders are taxed again on the dividends they earn from the company Double taxation
Makes decisions about CELL Entrepreneur
A semi independent business that pays fees to a parent company in exchange for the rights to sell a good or service Franchise
Combination of two or more firms in the same market with the same good or services Horizontal merger
Legally bound to pay debts Liability
The owners of the corporation cannot lose more than what they paid for their stock if the corporation fails Limited liability
The death of an owner ends the business and it must be reestablished in the new owners names Limited life
One partner is the general partner and the other is usually "silent" only providing money Limited partnership
Institution that functions as business but does not turn a profit Nonprofit organization
Everyone can compete in the market place Open opportunity
A business owned and managed by two or more people Partnership
Combines productive resources to make final goods or services Producer
A business owned and managed by a single person Sole proprietorship
Ownership in a corporation Stock
Products available in the marketplace Supply
Ones personal assets can be seized to pay business debts Unlimited liability
The combination of two or more firms involved in different stages of producing the same good or service Vertical merger

Hospitality and Tourism Word Scramble

Word Scramble

Food Counter Attendants
Dining Room Attendants
Housekeeping Supervisors
Tour Escorts
Resort Desk Clerks
Fast Food Cooks
Tour Guides
Private Cooks
Lodge Managers
Slot Supervisors
Restaurant Cooks
Cafeteria Cooks
Motion Picture Projectonist
Recreation Workers
Travel Guides
Food Service Manageres
Short Order Cooks
Transportation Ticket Agents
Recreational Attendants
Cafeteria Attendants
Gaming Supervisors
Booth Cashiers
Gaming Cage Workers
Amusement Attendants
Hotel Clerks
Institution Cooks
Gaming Managers
Baggage Porters
Restaurant Hostesses
Head Cooks
Restaurant Hosts
Food Preparation Workers
Gaming Dealers
Sports Competitors
Motel Clerks
Tour Guides
Travel Agents

Globalization Crossword


strategy in which firm allows foreign country to produce its products for a fee licensing
selling products to another country exporting
arrangement whereby someone with a good idea for a business sells the right to use business name franchising
a system of trade between nations in which there are no special taxes placed on imports freetrade
a business entity created by two or more parties, generally characterized by shared ownership, shared returns and risks, and shared governance jointventure
long-term partnership between companies to help each company build competitive market advantages strategicalliance
simply the import and export of goods and services across international boundaries globaltrade
the value of one currency for the purpose of conversion to another exchangerate
the reduction or underestimation of the worth or importance of something devaluation
a schedule of duties imposed by a government on imported or in some countries exported goods tariff
belief in the benefits of profitable trading; commercialism mercantilism
obtain (goods or a service) from an outside or foreign supplier, especially in place of an internal source outsourcing
bringing goods or services into a country importing
the amount by which the cost of a country's imports exceeds the value of its exports tradedeficit
the amount by which the value of a country's exports exceeds the cost of its imports tradesurplus
an official ban on trade or other commercial activity with a particular country embargo
trade restriction that sets a physical limit on the quantity of a good that can be imported into a country in a given period of time importquota
the difference in value between a country's imports and exports balanceoftrade
the difference in total value between payments into and out of a country over a period balanceofpayments
an economic association (as of nations) formed to remove trade barriers among its members commonmarket

Mid-term Review Crossword


location of the Wright brothers' experimentation with a winged bicycle that launched today's modern air-travel system Kitty Hawk
a two to five year travel experience for the sons of the wealthy to study language, culture, and history to complete their formal education Grand tour
Ethnic variety as well as socioeconomic gender variety in a group or society Diversity
The founder of the international chain of hotels, including the Waldorf-Astoria, the Palmer House, and the Sir Francis Drake Conrad Hilton
Founded a worldwide Travel agency and invented the conducted tour Thomas Cook
A branch of tourism encompassing adventure tourism and sustainable development of regions for future generations Ecotourism
Groups of consumers categorized by specific characteristics to create a target market Market Segments
One name and symbol for an early inn Green Dragon
A religious journey during the Middle Ages to the Holy Land or religious shrines Pilgrimage
An explorer of the Renaissance whose name became synonymous with global exploration Marco Polo
A theory that explains what motivates people to act in certain ways or make certain decisions Maslow's Hierarchy of Needs
Tourist dollars spent on imported goods so that the revenue ends up in foreign economies Leakage
The process of how money filters through a local economy and is spent and re-spent, creating income for other businesses Economic Multiplier
Tourism that allows a destination to support both local residents and tourists without compromising future generations Sustainable Tourism
The physical components of a destination-such as hotels, restaurants, roadways, and transportation-that support tourism Infrastructure
The increasing integration of the world economy Globalization
Travelers who tend to be the first to discover a new, unspoiled destination Venturers
Traveling for the purpose of visiting friends and relatives VFR Travel
A person who organizes and plans a meeting Meeting Planner
Travel for the sole purpose of enjoyment Leisure Travel

Banking Terms Crossword


Bank branch offices, hours of operation, availability of ATM Location
Direct deposit, automatic payments, overdraft protects, online banking, discounts or free checking for students Special Features
Monthly charges, per check costs, printing of checks, balance inquiry cost, ATM checks Fees
Minimum balance, holding period for deposited checks Restrictions
An payment system where bills are paid through direct withdrawal from a bank account Automatic Payment
A financial cooperative owned by its members to serve its members. It offers the same financial services as a bank Credit Union
Allow customers to get cash and conduct banking transactions ATM
An account that allows you to deposit money and write checks on that account. Checking Account
The amount of money currently in an account Balance
A business that keeps money safe fro its customers, lends money to borrowers, and provides other financial services Bank
A banking card that can be used to purchase goods and services electronically. The amount is transferred immediately. Debit Card
The least amount of money a bank requires when opening an account Minimum Deposit
The money put into a bank account Deposit
A savings or checking account set up in the names of more than one person Joint Account
The money a bank pays for the use of a person’s money. Interest is referred to in terms of annual percentage rate (APR) Interest
Tells how much money you currently have in your account (account balance) Inquiry
A secret number or code that protects the security of an account PIN
An amount of money taken out of an account Withdrawal
A bank account that allows you to put money away to use later. The bank pays interest in exchange for the use of the money in the account Savings Account
Business done with a bank, including deposits, and withdrawals Transaction
A bank employee who performs banking services for the public, such as cashing checks and accepting deposits Teller

Travel and Tourism Crossword


When your plane is leaving take off
when you arrive at a hotel check in
when you tour a city to see all of it's important places sightsee
a person who brings you to a city's important places tour guide
a document needed to travel to different countries passport
money in a different country foreign currency
an important statue, building, or structure monument
when you do not know where you are get lost
a very tall building skyscraper
a structure that projects from the shore over the sea pier
to tan (at the beach/pool) sunbathe
when someone is lost and you help them givedirections
when your plane arrives land
where you pack your clothes suitcase
suitcases and other bags when travelling luggage
if an attraction is busy you must... wait in line
gifts you buy while travelling souvenirs
a place where art and other artifacts are displayed museum
a carved figure of a person statue
a place to keep your money/credit cards wallet
a car that you pay to drive you somewhere taxi