Type
Crossword
Description

We serve them every day! Customers
This department ensures that emergencies are responded to in a timely manner! Dispatch
What we leave each customer with; hallmark cards are a great example. Memory
Department that respondes to emergencies, serice work, and start/stop gas service. SAID
The behaviors that we exhibit daily at work. Livingspirebehaviors
Device that is on most residential gas meters AMR
This order type is used when customers call in odors of gas TROUBLEORDERS
November 1 through March 31 coldweatherrule
Formerly contact center COnnectcenter
Department that corrects bills,calculates diversion and resolves fix it cases METERTOCASH

Customer Satisfaction Crossword

Type
Crossword
Description

Shows the customer we were listening to them ACKNOWLEDGE
To tell the customer what you have done for them ASSURE
Confirm the customers decisions AFFIRM
Show the customers we value them APPRECIATE
My goal is to ensure you are 100% satisfied with the services I have provided today and that I have resolved all your reasons for calling. ClosingScript
The ability to understand and share the feelings or views of the customer. Empathy
A way to show a customer appreciation. ThankYou
How to treat a customer respectful
The goal is to create an overall positive experience
What this crossword is about CSAT
The _____________ is required!! two part close

Law Enforcement Crossword

Type
Crossword
Description

This position answers incoming lines, Emergency and Non-emergency and enters information into CAD. Receiver
This position tracks and updates units for incidents and radio traffic keeping track of the incidents and unit's movements on CAD. Dispatcher
This position may work phones or radio in conjunction with scheduling, evaluating, training, meeting and planning. Supervisor
Handles budgets, law, user agencies, politics, manages technical people, other administrative duties. Manager
Manages a team specialists that maintains the centers computer, radio, and telephone system. Systems Manager
Regarding hiring personnel, the term for an experienced person. Lateral
When receiving an emergency call, the first information the call taker should gather. where
Determining what and when allows the call taker or dispatcher to give the call. priority
The callers relationship to the call. who
A peerson who will call to report a crime or incident but not wish to give a name. anonymous
A collection of information entered ino CAD that describes the event or what is going on. narrative
An individual who commits a tort. tort feaser
Injuring the reputation of another by publicly making untrue statements. defamation
Beliefs that guide a persons or organization's behavior. values
The practice of moral priciples on a regular basis. morality

911 DISPATCH Word Search

Type
Word Search
Description

DESCRIPTION
INSTRUCTIONS
HELP
EMERGENCY
PHONE
FIRST RESPONDER
LOCATION
AMBULANCE
FREQUENT FLYER
LIFE LINE
CRUISER
PARAMEDIC
ENGINE
SQUAD
FIREFIGHTER
POLICE OFFICER
DEPUTY
DIRECTIONS
ADDRESS
TELEPHONE
POLICE
FIRE
TELECOMMUNICATOR
DISPATCH

Safety! Crossword

Type
Crossword
Description

Where staff meet when we have to evacuate the store. Muster Station
Avoiding injuries at the workplace through proper_____ Ergonomics
Sheet used for information on product usage and spillage is known as _____ MSDS
What do you page in case of a fire? Code 22F
The practice of following certain rules and procedures to prevent the contamination of food. Food Sanitation
It is a comprehensive plan for providing information on the safe use of hazardous materials in the workplace. WHMIS
______ is an area of concern with the health, safety and welfare of people in the workplace. OHS
_______ refers to protective clothing, helmets, goggles, gloves or other garments and equipment designed to protect the employees body from injury. PPE
What must you wear anytime you do work outside? Reflective Vest
This should always be used when cutting product in departments. Kevlar Glove
This must be done to ensure employee safety when cleaning or repairing a piece of equipment. Lockout
This form must always be filled out when there is any injury in the workplace. Incident Report
Only _____ that limit blade extensions, are to be used to open boxes/strapping. Case Cutter
Under no circumstances should these be blocked. Emergency Exits
All _____must be placed on sturdy wooden pallets and stored individually. Cardboard boxes
All areas of the store are clear and free of _____. Debris

Law Enforcement 1960 - Today Crossword

Type
Crossword
Description

Hallmarks of policing during the 1960s *Hint: (wordandword) turmoilandcrisis
Police complained they were being “_____” by the courts (1960s) handcuffed
Police ____ were becoming stronger (1960s) unions
___ started breaking out all over the country and they were mostly started by conflict with the police (1960s) riots
____ police departments could not control the crime rate (1960s) Urban
The 1960s were commonly known for being marked by a number of ____ confrontations with the police and the public bloody
An emerging minority “_____” is what police departments were encouraged to control (1970s) threat
____devoted a significant portion of its funds to police agencies (1970s) LEAA
The end of the ____ war significantly reduced tension between students and the police (1970s) Vietnam
The 1970s witnessed many _____ changes in police agencies structural
In the 1980s _____ policing began community
Individuals started acknowledging that police were not just ______ and called for police to develop greater awareness of community issues (1980s) crime fighters
State and local ____ were cut (1980s) budgets
The LEAA’s Law Enforcement Program helped further the ____ education of thousands of officers (1980s) college
More ____ started being recruited into police work (1980s) women
_____ in the police departments increased (1990s) diversity
Chiefs of police commonly consulted with _______ before making significant decisions about departmental operations (1990s) unionleaders
Police work became more ____ demanding (1990s) intellectually
Police departments began to embrace new forms of policing that stressed cooperation with the ________ and problem solving (1990s) community
The ____ case prompted an era of reform (1990s) King
It has been an ongoing effort to make police more “_______” by decentralizing police departments and making the responsive to community needs (Today) userfriendly
All but the smallest departments are ______ (Today) Bureaucracies
_____ law enforcement agencies are still undergoing transformation (Today) contemporary

Business and Entrepreneurship Word Search

Type
Word Search
Description

Accountability
Appearance
Approaches
Behavior
Business
Career Planning
Challenging
Communicate
Creativity
Critical Thinking
Demonstrate
Diversity
Effectively
Employability
Employment
Exhibit
Honesty
Independent
Industry
Innovate
Integrity
Interpersonal Skills
Interpret Data
Multiple
Problem-solving
Procedures
Punctuality
Situation
Skills
Team Work
Technological
Time Management

Health & Safety Crossword

Type
Crossword
Description

Who is responsible to ensure a safe workplace Everyone
When to report a work-related injury Immediately
Wrist injury associated with computer use Carpal Tunnel
It is imperative to stay ________ during the summer Hydrated
To prevent slips, trips and _____: take your time, pay attention to where you are going, keep walkways clear of clutter and obstructions. Falls
Never use for egress during an earthquake or fire Elevator
These rays cause sunburn UVA UVB
Trips hazards in the workplace Electrical cords
Acronym for using a fire extinguisher PASS
Which is better for the back: pulling or pushing? Pulling
HIV and Hepatitis B are considered bloodborne ___________ Pathogens
Necessary accessory when overhead hazards are present Hardhats
Silicate material regulated by EPA and OSHA Asbestos
You must take precautions when entering this space Confined
This hazard can be truly shocking Electrical
This type of protection is for your lungs Respiratory
This type of protection is needed when working at height Fall
Spilled liquids create ________ and need to be cleaned up immediately Hazards
Reporting unsafe acts and conditions can help prevent ________ Accidents
_______ refers to protective clothing, helmets, goggles, gloves or other garments and equipment designed to protect employees from injury PPE
Under no circumstances should these be blocked Emergency Exits
The practice of following certain rules and procedures to prevent the contamination of food Food Sanitation
What must you wear anytime you do work outside? Reflective Vest
All areas of the store are clear and free of __________ Debris
Avoiding injuries at the workplace through proper_____ Ergonomics
This must be done to ensure employee safety when cleaning or repairing a piece of equipment Lock Out
Creating or controlling a situation rather than just responding to it after it has happened Proactive

Waste Management Word Search

Type
Word Search
Description

adherence
ancillary charges
Andrea
billing
bulk pickup
cases
Char
commercial
commit
customer experience
deliveries
details
drive
dumpsters
escalations
extra pickups
Georgia
green pages
HOA
hold
LNL
manual setup
MAS
miss pickup
NBG
new setups
North Carolina
open market
quality
Recycle
removals
residential
resume
rolloff
rs calculator
sales
Save Matrix
saves
screen 31
screen 39
scripts
self service
service day
South Atlantic
team lead
trash
VTO
wrap
XPU
yardwaste

HPE Culture Word Search

Type
Word Search
Description

Enterprise Group
How people work and live
Community
Careers
Anticipate
Bias for action
Collaborate
Diversity and Inclusion
Energize
Evangelize
Global reach
HPE Culture
Innovators at heart
Inspire
Leadership
Our businesses
Our customers
Our people
Partnership first
Perform
Relate
Respect
Respond
Seek
Strategize
Together we win the right way
Transform
Values
We build
We create
We grow

Dispatch Puzzle 1 Crossword

Type
Crossword
Description

which ambulance services Paisley London
which county uses Doyles tower Chatham
What large body of water is on the south side of our region Erie
What county is Comber in Essex
What region are we in West
What large body of water is located on the north side of our region Huron
Which police service is located in Huron county Wingham
10-20 location
What detachment does 6S611 report to Drumbo
What is dispatched at console 9 Norfolk
Who monitors Windsor MTO when dispersed Lambton
10-72 prohibited
emergency response team ert
What is one type of call JRCC respond/assist with marine
What detachment does 6E101 report to Tecumseh
How many fixed mobile radios do we have five
What reserve is in Chatham Kent Police area Moraviantown
10-92 prisoner
Canadian Police Information Centre CPIC
What police agency is in Oxford county woodstock
What ambulance services Delhi hamilton
Which county is Chemical Valley in lambton
What detachment does 6J301 report to strathroy
What region is Orillia central
who are we fallback for orillia