Type
Crossword
Description

A substance in the environment that causes a person's immune system to react abnormally Allergen
when someone develops symptoms following exposure to an allergen Allergic Reaction
Mondelez products include a what type of statement on the pack if the possibility exists that allergens may be present in the product CrossContamination
What protein found in wheat, rye, barley, oats or spelt. Gluten
When a consumer call about animal droppings inn their product the agent should___________ call Escalate
Statement entered into Pega which relates Consumer concern Verbatim
_________________Product Code Universal
Best _________ Date Before
List of contents in products Ingredients
Fourth step of Call Flow Resolution
Phrase that acknowledges a consumer's issue Bridge
Asking questions aimed at getter deeper detail about particular issue Probing
Mondelez brand of breakfast biscuit Belvita
When a consumer calls us to inquire about certain product information which is not explicitly available, we as Consumer Conversation Agents send a request to the other teams to provide this information. Such a process is termed as Product ________ Request Information
A forbdden phrase Idontknow
Ontario Canada is a ______ Province
Reason Code that describes lack of consumer satisfaction Complaint
After Complaint, what is the next reason code in order of importance? Inquiries
Example of reason code that complains about a pruduct much smaller than it used to be Undersized
I bought Trident Peppermint yet inside is actually Spearment. Mislabeled

Math Terms Crossword Puzzle

Type
Crossword
Description

A two-termed polynomial is a __________. binomial
In a term, the sum of the exponents on the variables is the _______ __ __ ______ degreeofaterm
A _________ is an algebraic expression made by adding or subtracting terms. polynomial
The number that a variable is being multiplied with is called the __________. coefficient
An __________ is a mathematical statement that says two expressions are equal. equation
Numbers, variables, and the products of numbers and variables are all ______. terms
A term with no variables, that's value remains the same is a ________ _____ constantterm
A mathematical phrase with operators connecting numbers and variables is an _________. expression
A three-termed polynomial is a _________. trinomial
The degree of the term with the greatest degree is the _______ __ __ ________ degreeofapolynomial
Terms that have the same variable(s) raised to the same exponent(s) are ______ ______. liketerms
Terms with different variables, or the same variables raised to different exponents are ________ ______. unliketerms
A one-termed polynomial is a _________. monomial
A letter representing a number or value that can change or vary is a _________. variable
When the terms of a polynomial are ordered from highest to lowest degree is known as __________ ______. standardform
Numbers or variables that form a product are ________. factors

Marketing Crossword Puzzle

Type
Crossword
Description

activity that supports or provides active encouragement for the furtherance of a cause, venture, or aim. Promotion
Activity that supports or provided active encouragement for the furtherance of a cause, venture, or aim. Promotional Mix
websites and applications that enable users to create and share content or to participate in social networking. Social Media
A press release, news release, media release, press statement or video release is a written or recorded communication directed at members of the news media for the purpose of announcing something ostensibly newsworthy News Release
A pull strategy is where interest for a specific product or service is created within a target audience that then demands the product from channel partners. Pull Policy
Actions intended to convince individuals to purchase a good or service. Consumer Promotions
a thing that motivates or encourages one to do something. Incentives
a small open-fronted hut or cubicle from which newspapers, refreshments, tickets, etc., are sold. Kiosks
In marketing, promotion refers to any type of marketing communication used to inform or persuade target audiences of the relative merits of a product, service, brand or issue. Product Promotion
the activity or profession of producing advertisements for commercial products or services. Advertising
Sales promotion is one level or type of marketing aimed either at the consumer or at the distribution channel (in the form of sales-incentives). Sales Promotion
the notice or attention given to someone or something by the media Publicity
a voucher entitling the holder to a discount for a particular product. Coupons
pertaining to or designating a sale in which the buyer in order to get the item desired must also purchase one or more other, usually undesired, items Promotional Tie-Ins
A marketing approach that demonstrates the goodwill of an organization or individual in order to boost its public relations appeal. Institutional Promotion
the business of selling products or services directly to the public, e.g., by mail order or telephone selling, rather than through retailers. Direct Marketing
the professional maintenance of a favorable public image by a company or other organization or a famous person. Public Relations
A marketing policy aimed at distribution centers to encourage their promotion of a product or services to their customers. Push Policy
marketing activities that are executed in retail between these two partners. Trade Promotions
an amount to be paid for an insurance policy. Premiums
a structured and long-term marketing effort which provides incentives to repeat customers who demonstrate loyal buying behavior. Loyalty Marketing Program
focuses on touting the benefits, ideas, or philosophies of your business, or its entire industry, to enhance or repair its reputation rather than selling a product or service. Institutional Advertising
treated as singular or plural Means of mass communication in the form of printed publications, such as newspapers and magazines. Print Media
the most expedient means to transmit information immediately to the widest possible audience Broadcast Media
a regularly updated website or web page, typically one run by an individual or small group, that is written in an informal or conversational style. Blogs
method of placing online advertisements on web pages that show results from search engine queries Banner and Search Engine Ads
The rate at which something occurs or is repeated over a particular period of time or in a given sample. Frequency
an activity or series of activities that boost the sales of a product or service, usually in the short-term. Promotional Advertising
an Internet advertising term for a Web page ad that uses advanced technology Rich-Media

Argument analysis technique's Crossword

Type
Crossword
Description

A comparison between two things that helps the reader to draw conclusions about their similarities analogy
Suggests that families are good, especially traditional nuclear families appeal to family values
A story about someone or something that the writer has experienced or heard about Anecdote
Examining general rules and facts about a group to form a specific conclusion about one part of the group Deductive Reasoning
Overused phrase quickly understood by a wide audience Cliche
Repetition of a consonant, especially at the start of words Alliteration
Evidence in a visual form graphs and diagrams
Language that has a strong emotional impact. Uses the positive and negative connotations of words to influence the readers respond Emotive language
Uses 'we' 'our' 'us' etc. to include the readers in the same group as the writer Inclusive language
Figure of speech that identify a similarity between two different things. Metaphor and simile
Exaggerates the true situation for dramatic impact Exaggeration
Used to link together and develop an argument in support of the main contention reason and logic
Plays on people's tendency to react emotionally with their safety, security, country or loved ones as threatened appeal to fear
An idea or statement that someone takes for granted as being true assumption
facts, information or expert opinions to support an argument evidence

Ethics & Legal Terms Crossword

Type
Crossword
Description

Use (something) to bad effect or for a bad purpose; misuse. Abuse
legal doctrine related to the guilt of someone who aids or abets in the commission of a crime Aiding & Abetting
A threat or attempt to inflict offensive physical contact or bodily harm on a person (as by lifting a fist in a threatening manner) that puts the person in immediate danger of or in apprehension of such harm or contact Assault
An offensive touching or use of force on a person without the person's consent Battery
The issuing of a statement or certificate by a professional organization to a person who has met the requirements of education and/or experience and who meets the standards set by the organization Certification
Threat of kidnapping, extortion, force or violence to be performed immediately or in the future, or the use of parental, custodial, or official authority over a child Coercion
The act of saying false things in order to make people have a bad opinion of someone or something Defamation
A system of moral principles that apply values and judgments to the practice of medicine Ethics
A clear and voluntary indication of preference or choice, usually oral or written, and freely given in circumstances where the available options and their consequences have been made clear (informed consent Expressed Consent
An intentional tort; the intentional unjustified, nonconsensual detention or confinement of a person within fixed boundaries for any length of time. Restraint may be physical, chemical, or emotional False Imprisonment
Health Insurance Portability and Accountability Act (1996) is United States legislation that provides data privacy and security provisions for safeguarding medical information HIPAA
An agreement by a patient to allow disclosure of private health information in cases in which the patient has been informed about the information to be disclosed, the purpose of the disclosure, and his or her right to object to the disclosure, but has not done so. Implied Consent
A formal agreement that a patient signs to give permission for a medical procedure (such as surgery) after having been told about the risks, benefits, etc. Informed Consent
Illicit (i.e., unauthorized) use of documentary materials related to treatment or condition of a patient. Invasion of Privacy
An area of commercial law dealing with a set of contractual, quasi-contractual and non-contractual fiduciary relationships that involve a person, called the agent, that is authorized to act on behalf of another (called the principal) to create legal relations with a third party. Law of Agency
The branch of law that deals with the application of medical knowledge to legal problems. Laws
Responsible by law; legally answerable Liable
A false accusation written, printed, or typewritten, or presented in a picture or a sign that is made with malicious intent to defame the reputation of a person who is living or the memory of a person who is dead, resulting in public embarrassment, contempt, ridicule, or hatred. Libel
The state or condition of having a license granted by official or legal authority to perform medical acts and procedures not permitted by persons without such a license Licensure
Improper, illegal, or negligent professional activity or treatment, especially by a medical practitioner, lawyer, or public official Malpractice
Concerning or relating to what is right and wrong in human behavior Morals
Fail to care for properly Neglect
The failure to do something that a reasonable person of ordinary prudence would do in a certain situation or the doing of something that such a person would not do Negligence

Argumentative Writing Crossword

Type
Crossword
Description

making a claim supporting it argument
making a claim supporting it using feelings persuasion
The position that you are trying to get your reader to accept claim
Facts that support your claim evidence
Statement that explains how the evidence supports and connects to the claim bridge
Challenging the argument by addressing the position of someone who may not agree with the argument counterargument
Demonstrating why the counterargument is wrong refutation
Who will be affected by the topic. Who will read the essay. audience
Also known as claim Thesis statement
First paragraph where you will hook the reader introduction
Paragraph that introduces the reason that your claim is valid Body Paragraph 1
Paragraph that introduces the second reason that your claim is valid Body Paragraph 2
Paragraph that introduces an opposing claim Body Paragraph 3
Last paragraph that restates the thesis statement conclusion
The first sentence in each paragraph that tells you what the paragraph is talking about topic sentence
words that show the relationships among the ideas in a piece of writing transition

Propaganda Word Wall Crossword

Type
Crossword
Description

something that misleads or distracts from a relevant or important issue Red Herring
s applying a general rule to a specific instance (without proper evidence) sweeping generalization
popular party, faction, or cause that attracts growing support —often used in such phrases as jump on the bandwagon bandwagon
information, especially of a biased or misleading nature, used to promote or publicize a particular political cause or point of view. propaganda
is a logical fallacy in which the reasoner begins with what they are trying to end with. circular argument
s an improper appeal to emotion used for the purpose of swaying the opinions of an audience. propaganda techniques
links a person, or idea, to a negative symbol. name-calling
a formal statement testifying to someone's character and qualifications testimonial
a formal statement testifying to someone's character and qualifications repetition
is a kind of fallacy that is an irrelevant topic introduced in an argument to divert the attention of listeners or readers from the original issue. Red herring

Argument Writing Vocabulary Crossword

Type
Crossword
Description

reasoned thinking that supports a specific claim or position argument
correct or suitable for a particular time, situation, or purpose appropriate
a statement that a speaker or writer is trying to prove, usually by using evidence claim
when something such as a piece of writing is easy to understand because its parts are connected in a clear and reasonable way coherent
a justification of a claim; an explanation reason
details or quotes from a text that directly relate to the subject or problem being discussed or considered relevant evidence
not related to the subject being discussed irrelevant
the opposing viewpoint or the opposite of the main claim in an essay counterclaim
evidence that is relevant and specific well-chosen evidence
to give the reader a clear picture in his/her mind illustrates
identify information in the text that supports understanding and uses that evidence to explain ideas cite
a personal view, attitude, or judgment opinion
to move by argument or evidence to belief, agreement, consent, or a course of action convince
a piece of factual writing in which ideas on a single topic are presented, explained, argued, or described in an interesting way essay
a method of doing something which involves several steps or stages process
the specific reason a person has for writing purpose

Health Information Management Week Crossword Puzzle

Type
Crossword
Description

The process of assigning numeric classifications to diagnostic statements Coding
A record that is made of paper and electronic information is called Hybrid
A legal and ethical concept that establishes the healtcare provider's responsibility in protecting PHI Confidentiality
A means to convey permission to administer care Consent
The process that MMRA does Release
When a doctor is non-compliant with paperwork Suspensionlist
We like to celebrate anything in our department Potluck
Another name for Health Information Management Medicalrecords
What is another word we use for chief Teamleader
Information that is on a facesheet Demographics
What an analyst does with paperwork before it is scanned Prepping
What is the next step after paperwork is scanned Analyze
The process of extracting information from a document abstracting
The act of transferring PHI between care providers is called Exchange

Market Research Crossword

Type
Crossword
Description

The process of gathering, recording, analyzing, and reporting info. regarding customers or potential customers Market Research
Facts discovered in the market research process Data
Facts collected for the first time for the problem under study Primary Data
A series of questions asked to a select and representative group of people to obtain quantitative data Survey
An information-gathering technique that involves watching people by using other people or by using a camera Observation
A small group of 8-15 people who provide qualitative data through their opinions about a business, its product, or other issues under the direction of a discussion leader Focus Group
The number of people questioned for a survey Sample Size
Facts that have been collected previously for a purpose other than the problem being studied Secondary Data
Research that is used to discover consumer info whose validity can then be assessed with quantitative research questions Qualitative Research
Research often used to answer questions about quantities and amounts using a large sample of consumers Quantitative Research

Cyber Security Crossword

Type
Crossword
Description

any software program in which advertising banners are displayed while the program is running. Adware
designed to detect and destroy computer viruses. Antivirus
an attempt by hackers to damage or destroy a computer network or system. Attack
a method, often secret, of bypassing normal authentication in a product back door
refers to the process of making copies of data or data files to use in the event the original data or data files are lost or destroyed. backup
refers to the process of making copies of data or data files to use in the event the original data or data files are lost or destroyed. Blended threat
are similar to worms and Trojans, but earn their unique name by performing a wide variety of automated tasks on behalf of their master (the cybercriminals) who are often safely located somewhere far across the Internet. bots
are small files that Web sites put on your computer hard disk drive when you first visit cookie
body of technologies, processes and practices designed to protect networks, computers, programs and data from attack, damage or unauthorized access cyber security
made possible by using algorithms to create complex codes out of simple data, effectively making it more difficult for cyberthieves to gain access to the information encryption
a network security system, either hardware- or software-based, that controls incoming and outgoing network traffic based on a set of rules. firewall
someone who seeks and exploits weaknesses in a computer system or computer network. hacker
global system of interconnected computer networks that use the Internet protocol suite internet
a local or restricted communications network, especially a private network created using World Wide Web software. intranet
used to describe any code in any part of a software system or script that is intended to cause undesired effects, security breaches or damage to a system. malicious code
the activity of defrauding an online account holder of financial information by posing as a legitimate company. phishing
software that enables a user to obtain covert information about another's computer activities by transmitting data covertly from their hard drive. spyware
any malicious computer program which is used to hack into a computer by misleading users of its true intent trojan horse
a piece of code that is capable of copying itself and typically has a detrimental effect, such as corrupting the system or destroying data virus
a standalone malware computer program that replicates itself in order to spread to other computers. worm