Type
Bingo Cards
Description

in between time 2.0 or lower
sale 8% product in a day
33.60 productivity for day
2 or more x-service in a day
cut time 12 - 16 mins
# of cuts 15 or higher
Sale PM product
Sale B & S Product
Sale Grit product
Take breaks all week
Product 8% average for week
Sell Solution product
Sale Wet brush
Take 30 minute break
Sold product with service
Sale crew product

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Gross Pay Crossword

Type
Crossword
Description

those who work for others employee
total amount of money that an employee is is paid gross pay
employee who is paid by the hour works for an hourly rate
person or company an employee works for employer
fixed amount of money for each pay period worked salary
time worked beyond the regular working day or week overtime
pay that is twice the regular-time pay rate double-time pay
one and a half times the regular-time rate time-and-a-half pay
whose earnings come only from commission work straight commission
amount for each item sold, or a percent of the dollar value of sales commission
commission that is a percent of their sales above a certain amount quota
rate of commission increases as their sales increase graduated commission
paid by the day for work per diem
paid for each item or piece they produce piece-rate
amount of money given to someone for services they provide tip
single number used to represent a group of numbers average
common average mean

Marketing Crossword Puzzle

Type
Crossword
Description

activity that supports or provides active encouragement for the furtherance of a cause, venture, or aim. Promotion
Activity that supports or provided active encouragement for the furtherance of a cause, venture, or aim. Promotional Mix
websites and applications that enable users to create and share content or to participate in social networking. Social Media
A press release, news release, media release, press statement or video release is a written or recorded communication directed at members of the news media for the purpose of announcing something ostensibly newsworthy News Release
A pull strategy is where interest for a specific product or service is created within a target audience that then demands the product from channel partners. Pull Policy
Actions intended to convince individuals to purchase a good or service. Consumer Promotions
a thing that motivates or encourages one to do something. Incentives
a small open-fronted hut or cubicle from which newspapers, refreshments, tickets, etc., are sold. Kiosks
In marketing, promotion refers to any type of marketing communication used to inform or persuade target audiences of the relative merits of a product, service, brand or issue. Product Promotion
the activity or profession of producing advertisements for commercial products or services. Advertising
Sales promotion is one level or type of marketing aimed either at the consumer or at the distribution channel (in the form of sales-incentives). Sales Promotion
the notice or attention given to someone or something by the media Publicity
a voucher entitling the holder to a discount for a particular product. Coupons
pertaining to or designating a sale in which the buyer in order to get the item desired must also purchase one or more other, usually undesired, items Promotional Tie-Ins
A marketing approach that demonstrates the goodwill of an organization or individual in order to boost its public relations appeal. Institutional Promotion
the business of selling products or services directly to the public, e.g., by mail order or telephone selling, rather than through retailers. Direct Marketing
the professional maintenance of a favorable public image by a company or other organization or a famous person. Public Relations
A marketing policy aimed at distribution centers to encourage their promotion of a product or services to their customers. Push Policy
marketing activities that are executed in retail between these two partners. Trade Promotions
an amount to be paid for an insurance policy. Premiums
a structured and long-term marketing effort which provides incentives to repeat customers who demonstrate loyal buying behavior. Loyalty Marketing Program
focuses on touting the benefits, ideas, or philosophies of your business, or its entire industry, to enhance or repair its reputation rather than selling a product or service. Institutional Advertising
treated as singular or plural Means of mass communication in the form of printed publications, such as newspapers and magazines. Print Media
the most expedient means to transmit information immediately to the widest possible audience Broadcast Media
a regularly updated website or web page, typically one run by an individual or small group, that is written in an informal or conversational style. Blogs
method of placing online advertisements on web pages that show results from search engine queries Banner and Search Engine Ads
The rate at which something occurs or is repeated over a particular period of time or in a given sample. Frequency
an activity or series of activities that boost the sales of a product or service, usually in the short-term. Promotional Advertising
an Internet advertising term for a Web page ad that uses advanced technology Rich-Media

Marketing Vocabulary Crossword

Type
Crossword
Description

Someone who starts a business. Entrepreneur
The process of dealing with or controlling things or people. Management
The action or business of promoting and selling products or services,including market reasearch. Marketing
Obtain a financial advantage or benefit,especially from an investment. Profit
Caused by a change in the exchange rate. Loss vs. Gain
Advertise or promote. Market
People employed in an organization or engaged in an organized undertaking such as military service. Personnel
The activity or profession of production get advertisements for commercial products or services. Advertising
The action of raising someone to a higher position or rank or the fact of being so raised. Promotion
A complete list of items such as property,goods in stock,or contents of a building. Inventory
An estimate of income and expenditure for a set period of time. Budget
A person who purchases goods and services for personal use. Consumer
A person,company,or country that makes,gross,or supplies goods or commodities for sale. Producer
A person who gives financial or other support to a person. Patron
A person that'll charge a price somewhat higher than the customer payed to the producer. Whole Sale Price

Speed, Distance & Time Crossword

Type
Crossword
Description

A bus Travels 222 miles in 6 hours. What was the average speed of the bus? 37
Thomas drives 130 miles at an average speed of 40 mph. How long does the journey take him? 3.25
A jumbo jet flies at 484 mph for 4 hours and 30 minutes. How far does the jet travel? 2178
Greg & Kevin both travel between two towns that are 90 miles apart. Greg drives and it takes him 1 hour 30 minutes. Kevin cycles and it takes him 7 hours and 30 minutes. Calculate the difference between their average speed. 48
Harry catches the train from Belfast to Dublin at 4pm. The average speed of the train is 70mph and the distance from Belfast to Dublin is 105 miles. What time does Harry arrive in Dublin? 5.30
The distance from Sunderland to Wigan is 150 miles. Mollie leaves Sunderland in her car at 07.50. Her average speed on the journey is 60mph. What time does she arrive in Wigan? 10.20
The speed limit on a road is 40mph. A scooter drives 9 miles in 13 minutes. Is her breaking the speed limit? yes
The distance from junction 19 to junction 20 on a motorway is 14 miles. Bethany drove the distance in 15 minutes. Max drove the distance at a speed of 52 mph. Who was faster? Bethany
A cheetah runs at an average speed of 72 mph for 20 minutes. How far did it travel? 21.6
Convert 1 hour 24 minutes to decimals 1.4
Convert a speed of 8 m/s to mph 18
Laura drives for 3 hours at 44mph. Clare drives 144 miles in 4 hours. Who travels the greater distance? Clare
Andrew rows at an avergae speed of 2 metre per second. How long does it take him to row 1.5km (in minutes)? 12.5
Nikki has to travel a total of 351 miles. She travels the first 216 miles in 4 hours. If her average speed remains the same, calculate the total time for the complete journey. 6.5
Chris cycles at an average speed of 8mph. If he cycles for 6 and a half hours, how far does he travel? 52
John can type 960 words in 20 minutes. Calculate his typing speed in words per minute 48

Accounting Terms: Back to Basics Crossword

Type
Crossword
Description

describes the sources and uses of cash for a reporting period Statement of cash flows
charge for using money until repaid at a future date Interest
security that represents ownership in a corporation; holders exercise control by electing a board of directors and voting on corporate policy Common stock
amount by which a company's value exceeds the value of its individual assets and liabilities Goodwill
class of ownership in a corporation that has a higher claim on its assets and earnings than common stock Preferred stock
net sales minus cost of goods sold Gross profit
record within an accounting system where increases and decreases in a specific asset, liability, equity, revenue, or expense are entered and stored Account
process of allocating the cost of an intangible asset to expense over its estimated useful life Amortization
an entry that increases asset and expense accounts, and decreases liability, equity ad revenue accounts Debit
income statement, balance sheet, statement of changes in owner’s equity, and statement of cash flows Financial statements
customers and other individuals and organizations who owe a company Debtors
journal entry at the end of an accounting period to bring an asset or liability account to its proper amount and update the related expense or revenue account Adjusting entry
total cost of an asset less its accumulated depreciation Book value
an asset created by selling products or services on credit Accounts receivable
method to assign cost to inventory that assumes items are sold in the order acquired FIFO
entity created by law and separate from its owners Corporation
inflows of assets in exchange for products and services provided to customers as part of a company’s operations Revenues
length of time an asset will be productively used in the operations of a business Useful life
occurs when expenses exceed revenues Net loss
merchandise a company owns and expects to sell in its normal operations Inventory
estimate of amount to be recovered at the end of an asset's useful life Salvage value
expense created by allocating the cost of plant and equipment to periods in which they are used; represents the expense of using an asset Depreciation
resources owned or controlled by a company that provide expected future benefits to the company Assets
a liability created by buying products or services on credit Account payable
obligations due to be paid or settled within the longer of one year of the operating cycle Current liabilities
equals a corporation’s accumulated net income (loss) for all prior periods that has not been distributed to shareholders Retained earnings

Customer Service Week Crossword Puzzle

Type
Crossword
Description

Your most important communication tool when you’re on the phone is your _____. voice
Another word for internal customer is _____. coworker
Taking personal responsibility for a customer’s complaint is taking _____ o w n e r s h i p
You sound more relaxed and friendly when you _____ while talking on the phone. s m i l e
You start each call with a friendly ____ g r e e t i n g
Offering a customer additional products or services is cross-selling or _____. u p s e l l i n g
With angry customers it’s important to let them do this, _____. v e n t
A positive one will make your day better. a t t i t u d e
The annual celebration of the importance of customer service is _____. (3 words). CustomerServiceWeek
Customer complaints should be seen as _____ to improve service. opportunit
Delighting your customers means _____ their expectations. exceeding
When speaking with customers you should vary the _____ of your voice. Tone
The people you serve each day. customers
Anticipating problems, heading them off and alerting customers is being _____. proactive
Treat each customer as if they’re the _____ one you’ll deal with that day. only
Customers who have their complaints satisfactorily resolved tell an average of how many people? five
The most important customer service skill is _____. listening

Chapter 3 Cost Control Crossword

Type
Crossword
Description

Used to cost an ingredient at the purchase price before any trim or waste is taken into account. As-purchased Method
Way to price a menu in which the total revenue is divided by the number of seats, average seat turnover, and days open in one year Average check Methd
Calculated by the total dollar sales divided by the total number of customers. Average sale per Customer
One of four main cost categories that a restaurant or foodservice operation needs to effectively manage Beverage Costs
Amount of sales an operation is doing for a given time period Business Volume
Inventory at the end of a given period Closing Inventory
Way to price a menu in which an operation must know the portion costs for each item sold. An operation can determine the average contribution margin needed to cover overhead and yield a desired profit at an expected level of sales volume Contribution Margin Method
Portion of dollars that a particular menu item contributes to overall profits. Contribution Margin
Costs subject to change based on how the operation is doing; the operation has a certain amount of control in how it spends on these aspects of the operation Controlclable Costs
Number to multiply ingredients by in order to convert a recipe to serve a different number of people. For example, if your chili recipe serves eighty and you need to serve forty: 40 ÷ 80 = 0.5. The conversion factor is 0.5. Conversion Factor
A business's efforts to manage how much it spends Cost Control
Price an operation pays out in the purchasing and preparation of its products or the providing of its service Cost
Chart that shows employees' names and the days and times they are supposed to work. Crew Schedule
Used to cost an ingredient after trimming and removing waste so that only the usable portion of the item is reflected Edible-Portion (EP) Method
Number of employees hired to fill one position in a year's time. Employee Turnover
that need to be paid regardless of whether the operation is making or losing money. Fixed costs, in contrast to variable costs, do not change based on the operation's sales Fixed Cost
One of four main cost categories that a restaurant or foodservice operation needs to effectively manage. Food Costs
Form that shows how much product should be produced by the kitchen during a given meal period. Food Production Chart
Prediction of sales levels or costs that will occur during a specific time period Forecast
Company that provides equipment, food, and supplies and usually has programs available to their customers that help with controlling costs Full-line supplier:
Information about past performance that a manager uses to forecast foodservice sales and costs Historical Data
Dollar value of a food product in storage; can be expressed in terms of units, values, or both. Inventory
Document from a vendor that lists such details as items purchased, date of order, purchaser, and sales price; also called a bill. Invoice
One of four main cost categories that a restaurant or foodservice operation needs to effectively manage. Labor Cost
Template, usually a spreadsheet, showing the number of people needed in each position to run the restaurant or foodservice operation for a given time period Master Schedule
Also called the smoothing technique, this involves averaging together sales information for two or three recent and similar periods. The average can produce a forecast that is more likely to be accurate, since it is not based solely on one period that might have had unique circumstances. Moving Average Techinque
that need to be paid regardless of whether the operation is making or losing money. Fixed costs, in contrast to variable costs, do not change based on the operation's sales Noncontrollable Cost

Entrepreneur Crossword Puzzle

Type
Crossword
Description

Someone who organizes, manages and takes on the risk of starting a new business. Entrepreneur
in the US, a business containing fewer than 500 employees. Small Business
The act of being an entrepreneur and creating a business. Entrepreneurship
The goals, purpose, and work a business hopes to accomplish. Business Mission
One who purchases a product or service. Customer
Work done for pay that benefits someone else. Service
Something produced or manufactured to be sold; a good. Product
Placing a number value/worth on a product. Pricing
The size, sum, or amount of countable or measurable products, expressed as a numerical value. Quantity
Someone who provides money or resources for a business, with the expectation or financial return or other gain. Investor
Money that is made/lost in a business after all costs and expenses are paid. Profit and Loss
Customers desire for a product or service. Demands

Entrepreneurship Vocab Review Crossword

Type
Crossword
Description

Person who works for someone else employee
Person who provides a product or service for someone else for money entrepreneur
Process of running a business of one's own entrepreneurship
Things used to create products or services resources
Person who is a customer consumer
Business that makes the products it sells manufacturing
Money made from providing a good or service income
Costs for supplies used in business expenses
Result when income is greater than expenses profit
Amount added to the cost to determine selling price markup
Federal, state, or local government tax charged on goods sales
Creative problem-solving method that involves coming up with a large number of fresh ideas brainstorming
List of things to be discussed or done in a meeting agenda
Amount subtracted for the retail price to determine the selling price markdown
Making choices and satisfying the wants and needs of consumers economics
Occurs because people's wants and needs are unlimited while the resources needed to produce goods and services are limited scarcity
How much of a good or service a producer is willing and able to produce at different prices supply
Costs that must be paid no meter how much of a good or service is produced fixed
An individual's need or desire for a product or service at a given price demand
Value of the next best alternative opportunity cost
Costs that go up and down depending not he quantity of the good or serve produced variable
Products and services that are brought in from another country to be sold exports
Expenses that a business has every month operating
Financial statements based on estimates pro forma
Item of value owned by a business assets
One-time only expenses that are paid to open a business start up costs
Amount of sales that must be made to cover all of the costs of a business breakeven point

Social Media Marketing Crossword

Type
Crossword
Description

Process of communicating with potential customers to promote a product or service. Advertising
Distinctive name, words , designs logo, mark or a combination of these elements that create company or product identity and that separate the company or product from competitors. Brand
path the product or service purchased travels from the company to consumer. Distribution
The difference between a company’s revenue and its costs; Revenue- costs= Margins. Margin
Process of communicating a company's values to customers. Marketing
Process of promoting a product in a retail environment, including visual display in retail stores. Merchandising
One of the four p’s of marketing, refers to where the product is sold and delivered to customers. Place
One of the four p’s of marketing; the cost of a product or service a company offers. Price
One of the four p’s of marketing; refers to actual product or service a company offers. Product
one of the four p’s of marketing; refers to the messaging and communication channels marketers use to generate awareness, interest, engagement, and excitement about products or services. Promotion
Efforts made by a company to shape the way audiences perceive company, how a brand is seen in the public (public image) can have an effect of a brand’s action. Public relations
Department responsible for selling products or services to customers and meeting the company's sales goals Sales
the collection, reporting, and examination of actions taken on a website Web analytics
Happens when the desired outcome of a marketing message is achieved Conversion
A specific part of a population, especially identified by average age, income, education, etc. Demographic
a person with a strong influence in his or her particular field of expertise Influencer
refers to content/ or interactions used to grow and/ or engage with a social media Organic
Web-based technology that enables the development, deployment, and management of social media solutions and services. Platform
Performance indicator that measures the amount gained from an investment relative to investment costs. Return on investment
A computer program that searches database and internet sites for the documents containing keywords specified by a user. Search engine