costumer service Crossword
This printable crossword puzzle on the topic of Career & Employment has 20 clues. Answers range from 3 to 15 letters long. This crossword is also available to download as a Microsoft Word document or a PDF.
Description
Watch your _______ when speaking to customers
Clarify what is being ______
Have a ____ skin
Focus on the__________
Actively ________
Use supportive ___________
Be assertive but not____________
If the caller is upset stay________
Focus on the solution not the __________
This action shows you understand the caller's feelings______
Its okay to not have all the __________
The customer is mad at the problem, not mad at _____
If you do this, you will calm down
Don't forget to say this before you hang up
Ask permission before you put the person on
If you have a problem that is above you who do you go to ?
When a patient comes in whats the first thing they should see?
when a patient leaves what should you say?
if you see a patient struggling what should you do?
patient's is our _____
