Type
Word Search
Description

Fora
Cleanology
Hospitality
Standards
Extra mile
Eye contact
Body language
Phone etiquette
Uniform
Presentation
Communication
Listen
Kind
Helpful
Smile

Customer Service Word Search

Type
Word Search
Description

Reliable
Courtesy
Acknowledge
Greeting
Welcome
Communication
Complaint
Rapport
Sales Assitant
Satisfaction
Supervisor
Manager
Listen
Profits
Sales
Presentation
Retail
Merchandise
Smile
Knowledge
Customer
Product
Attitude
Connect
Understand
Helpful
Positive
Customer Service

Communication Word Search

Type
Word Search
Description

Aggressive
Assertive
Attention
Body language
Clarification
Effective
Electronic
Eye contact
Gestures
Listenting
Meaning
Non verbal
Paraphase
Passive
Smile
Summarize
Timing
Tone
Voice
Volume

Non Verbal Communication Word Search

Type
Word Search
Description

body language
eye contact
frown
gesture
intimate distance
nod
non verbal message
personal distance
personal space
pointing
public distance
smile
social distance
tone of voice
wave

Communication Crossword

Type
Crossword
Description

____________ is an exchange of information through the use of words or actions. communication
Three parts of all communication: ____________, receiver and message. sender
The better you communicate, the stronger your ____________ are likely to be. relationships
True or False: Verbal communication is the kind of communication people use least. False
In _______________ communication, you get your message across without using words. nonverbal
Body language sends messages by posture, ____________, and facial expressions. gestures
An example of nonverbal communication is a _________________. smile
Careful ______________ is necessary for effective communication. listening
________ is having a sense of what to do or say to avoid offending others. tact
When speaking, make clear ________ statements and be specific. simple
When speaking use ___________when you express ideas or give suggestions. examples
Use body _____________ to show you are listening carefully. language
An advantage of writing out your thoughts is being able to make changes ______ sending. before
A challenge is writing out your thoughts is that the _____________ can not ask what you meant. receiver

Communication Bingo Cards

Type
Bingo Cards
Description

Volume
"I" Statements
What do you need?
Formal
Informal
Identify the Problem
Who can fix it?
Self-Awareness
Eye Contact
Smile
Body Language
Active Listening
Set Goals
Make a Plan
Gather Information
Plan for Unexpected
Communication
Self-Advocacy
Social Media
Non-Verbal Communication
Work with Others
Assertive
Aggressive
Passive

    Customize    

Introduction to Professional Communication Crossword

Type
Crossword
Description

a courteous, conscientious and generally businesslike manner in the workplace Professional
establishing and maintaining a relationship between an organization and the public Public Relations
a paid communication which attempts to influence opinion Advertising
process of planning, pricing, promoting, selling and distributing goods or services which help to satisfy a market's needs and wants Marketing
the receiver hears only the content and not the feeling of the message Deliberative Listening
listening for pleasure or recreation Appreciative Listening
used to enhance, participate and understanding a relationship Empathetic listening
when the receiver pretends to listen but is thinking of other occurrences False Listening
receiver is physically hearing the words , but choosing not to acknowledge the words Selective Listening
listening to another person with the best intent but then becoming distracted Partial Listening
paying close attention to what is being said in order to fully understand the message Full Listening
truly understanding a message when the mind is quiet and free of distractions Deep Listening
is a formal meeting where a person is asked to communicate skills, experiences and interests interview
act of expressing thoughts through words Verbal communication
postures, facial gestures and expressions sometimes done unintentionally Non verbal communication
gathering of people to exchange information, ideas and suggestions on a specific subject t Group discussion
ways to communicate and present ideas and information to an audience for a specific purpose Presentations
act of analyzing, evaluating or judging Criticism
generally accepted behaviors or manners required in social relations, a profession or in life Etiquette
unfair treatment of people on the basis of characteristics Discrimination

Phone Etiquette Word Search

Type
Word Search
Description

smile
effectiveness
relationships
resources
welcoming
happy
interested
tone
informative
demeanor
posture
attentiveness
listen
speech
confidence
sincerity
helpfulness
attitude
articulate
friendliness
responsiveness
courteousness
pleasantness
body language

Communication Skills Word Search

Type
Word Search
Description

body language
smile
morse code
semaphore
texting
eye contact
pitch
clarity
volume
tone
posture
makaton
pace
non verbal
verbal
passive listening
active listening
listening

Communication Skills Word Search

Type
Word Search
Description

Pictures
Touching
Tone of Voice
Hairstyle
Dress
email
Telephone
Text
Facebook
Social Media
Smoke Signals
Semaphore
Morse code
Sign Language
Eye Contact
Facial Expressions
Hand Gestures
Body Language
Listening
Speaking
Writing
Reading

Cell Phone Etiquette Word Search

Type
Word Search
Description

Listen
βŘΘΘĶŁϒΝ ❀
Interruptions
Identify
Enthusiasm
Tone
Caller
Message
Communicate
Notes
Brianna
Catie
Policys
Client
Polite
Professional
Etiquette
work
business
cellphone