Overcoming Objetions Crossword

Start each call with a warm and ________ tone.
Offer _____ ______(when available), if the patient says they can't afford it.
If the patient has insurance, that is not accepted at their office, _____, other offices in their area.
If the patient needs to discuss it over with their spouse, still _____ the appointment.
If patient is concerned about making an appointment but having to reschedule, let them know there is _____a charge to reschedule.
When the patient is concerned about the look of the teeth, mention the _____ ______-
Check the ______schedule to see if oral sedation is offered.
When a patient wants to speak directly to a schedule assist office, provide the phone number as well as let them know you can schedule appointments and go over ______ information.
To save the patient money, check for ___________ on the website.
When the patient is concerned about dentures looking cheap, you can let them know most offices have__________available to look at.
Appointments fill up quickly.I can schedule this for you, and we'll be happy to ________, if you need to.
When a patient says a different company's dentures are cheaper, let them know the office offers a __________-on their dentures.(Where applicable)
If the patient needs to think about it; offer to schedule a ____ or so later to give them time to think it over.
Patient is scared and nervous, because their mouth is in such terrible shape.Offer the freeconsult and free xray so they can _____ the Dentist and have a treatment plan.