Call received
CheckCallDetails
Accept call on what
HandHeld
Accept call on what if HH not working
ThinClient
check device on hh app
SnapshotTool
Who do you call (not ghost busters)
CallCustomer
confirm with customer your
ETA
button press on HH or Thin Client , start ?
StartTravel
When you are at customer premises/car park
ArrivedOnSite
are you working on correct machine
CheckSerial
If its the correct machine press
StartWork
Collate/Analyse/Locate/determine/etc
CALDRAC
within 2 versions
Firmware
if you replaced any parts
Reset
confirm ? of device
functionality
comms check for
EMaintenance
not SHA1
SHA2
all exterior panels
Clean
fill out what
logbook
Is the ? happy
Customer
at end of call
Debrief

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