Type
Crossword
Description

Person who manages a process Facilitator
It must be clearly defined Problem
Is used for problem solving when a business wants to involve a group or team in the process. Brainstorming
People in the group suggests ideas and ............. at random and all ideas are getting written on a flip chart. Solutions
Similar ideas are grouped together using ...... Coloured pens
Brainstorming is a very effective and ....... Techhnique. Motivating
A new list is drawn up, which ...... the ideas and combines certain ideas. Refines
The group ..... the ideas and rates them. Evaluates
Proper ....... is important in Brainstorming. Planning
Brainstorming is often used for solving ........ problems. Complexed
A matter or situation regarded as unwelcome or harmful and needed to be dealt with and overcome. Problem

Design process Crossword

Type
Crossword
Description

Find what needs improvement/be fixed Define problem
find how to fix or improve Present solution
think of an answer Evaluate solution
build and try to see if the model works Construct and test prototype
think of a way to solve a problem Develop a solution
group technique for solving problems Brainstorming
a written plan to solve a problem Design brief
A Decision matrix
B Generate concepts
Problem somving strategy Design proccess
C Technical drawings
suggestions that can improve your solution Project recommendations

Group Problem Solving Crossword

Type
Crossword
Description

a special type of problem solving RTI
applying the solution to the problem implementation
a matter needing to be dealt with problem
finding solutions to difficult issues problemsolving
solving a problem or dealing with a difficult situation solution
a group discussion to communicate ideas for a solution brainstorming
a group of people write down solutions and read them aloud brainwriting
a group technique combining brainstorming and brain writing to create potential solutions nominal
different outcomes produced by the group potential solutions
determining whether the solution has been reached evaluation

chapter 1: The Nature of Science Crossword

Type
Crossword
Description

facts and statistics collected together for reference or analysis data
a sample that is treated like other experimental groups except that is the independent variable is not applied to it. control
Prediction or statement that can be tested and may be formed by prior knowledge, any previous observations, and new information. hypothesis
facts, information, or ideas for use in creating a book or other work. materials
a judgment or decision reached by reasoning. conclusion
Used to answer scientific questions by testing a hypothesis through the use of a series of carefully controlled steps. experimental research
purpose, planning, or intention that exists or is thought to exist behind an action, fact, or material object. design
a room or building equipped for scientific experiments, research, or teaching, or for the manufacture of drugs or chemicals. laboratories
Factor that is being measured during an experiment. dependent variable
an electronic device for storing and processing data, typically in binary form, according to instructions given to it in a variable program. computer
Process used to investigate what is happening around us in order to solve problems or answer questions; part of everyday life. science
Answers scientific questions through observation. descriptive research
discover or reveal (something) through detailed examination analyze
Ways to solve problems that can include step-by-step plans, making models, and carefully through-out experiments. scientific method
Variable that stays the same during an experiment. constants
the size, length, or amount of something, as established by measuring. measurements
a device or implement, especially one held in the hand, used to carry out a particular function. tools
a test of the performance, qualities, or suitability of someone or something. trials
A variable that can be changed during a experiment. independent variable
A set of controlled steps carried out to discover, test, or demonstrate. experiment

Customer Service for the Call Center Crossword

Type
Crossword
Description

basic reason for understanding an desirable condition or problem root cause
diagram that shows the sequence of tasks flowchart
process responsible for managing the lifecyle of incidents incident management
methodical way of determining and, when possible, forecasting service trends trend analysis
technique performed by a group of people and designed to generate ideas brainstorming
software routine that waits in the background and performs an action digital agent
inform all stakeholders in the incident management process notification
determining the most significant causes pareto analysis
details that describe how an incident was resolved resolution data
a sign or indication that incident has occurred symptom
deviation or departure from the average or the norm anomaly
a metric used to show a starting point baseline
process of comparing the servic desk's performance metrics benchmarking
individual who is skilled at working with end users to determine their needs business analyst
the tules and standards that govern the conduct of a person or group ethics
a term used to describe unplanned changes to project's scope scope creep
the period of time over which the benefits of an investment are received payback period
the ratio of the number of workers who had to be replaced in a given period turnover rate
characteristic that is difficult to measure precisely intangible
bar chart that is often used to illustrate a project schedule Gantt chart
measurement technique that combines Yes or No exit poll

Critical Thinking and Clinical Reasoning Crossword

Type
Crossword
Description

the process of intentional higher-level reasoning to define a client’s problem, examine the evidence-based practice in caring for the client and make choices in the delivery of care. critical thinking
thinking that results in the development of new ideas and products. Creativity
the application of a set of questions to a particular situation or idea to determine essential information and ideas and discard unimportant information and ideas. Critical Analysis
a technique one can use to look beneath the surface, recognize and examine assumptions, search for inconsistences, examine multiple points of view, and differentiate what one knows from what one merely believes. Socratic Questioning
generalizations are formed from a set of facts or observations Inductive Reasoning
by contrast, is reasoning from general premise to the specific conclusion. Deductive Reasoning
is a systematic, rational method of planning and providing individualized nursing care. Nursing Process
a mental activity in which a problem is identified that represents an unsteady state. Problem Solving
a number of approaches are tried until a solution is found. Trial and Error
a problem-solving approach that relies on a nurse’s inner sense. Intuition
nursing is a decision-making process to ascertain the right nursing action to be implemented at the appropriate time in the client’s care. clinical judgment
A formalized, logical, systematic approach to problem solving. research process
Critical thinkers question their own knowledge and beliefs as quickly and thoroughly as they challenge those of another. integrity
are the thinking processes based on the knowledge of aspects of client care. cognitive processes
include reflective thinking and awareness of the skills learned by the nurse in caring for the client metacognitive processes
is a key to the success of clinical reasoning. reflection
This strategy enhances the critical thinking process and can assist the nursing student in understanding complex concepts. concept mapping

The Scientific Method Crossword

Type
Crossword
Description

To group information into categories Classify
The variable that depends on other factors, also the variable that will be measured and affected during the experiment Dependent Variable
To examine carefully and in detail to identify Analyze
To observe carefully and in detail Examine
To make a conclusion based on reasoning and observations Infer
The action or process of examining something carefully in order to Observation
To name or recognize something based on its properties Identify
A standard to compare with the results in an experiment Control
The variables that the experimenter changes to test their dependent variable Independent Variable
A statement predicting the result of a controlled scientific experiment Hypothesis
The process used by scientists to solve problems Scientific Method
To determine the extent, quantity or dimensions Measure
The methodological studying of the natural world through experimentation and verification of facts Science
Evidence gathered through observations (especially during experiments) Data
The outcome or conclusion of an experiment after a period of time Result
Visual aids used by scientists to communicate results of an experiment Graphs
The collecting of information on a particular subject Research
A feature of the experiment that does not change Constant
To form an idea as a result of the analysis of the data Formulate
A detailed series of steps to follow to perform an experiment Procedure
To write down in permanent form for later reference Record
To cause favoritism or influence to experimental results Bias
To repeat a research study, usually with different participants and in different situations, to confirm the results of the original study Replicate
A scientific procedure undertaken to make a discovery, test a hypothesis or demonstrate a known fact Experiment
What a scientist writes summarizing the results of an experiment Conclusion
To record observations, research and other information related to the experiment Journal
To notice similarities or differences Compare
Indicate in advance on the basis of observation, experience or scientific reason Predict
The first step in the scientific method is to define or identify the ________. Problems
Part of the experiment capable to change Variable

Design Process Word Search

Type
Word Search
Description

visualization
trade-off
testing
specification
research
requirements
prototype
process
problem solving
optimize
modify
model
experimentation
evaluate
engineer
dimension
designer
design process
design elements
design
criteria
consumer
constraints
brainstorm
aethetics

Wellness Crossword Puzzle

Type
Crossword
Description

This type of wellness is the ability to relate to and connect with other people in our world. Social
This type of wellness is the ability to recognize our own responsibility for the quality of the air, the water and the land that surrounds us. Enviromental
This type of wellness is the ability to establish peace and harmony in our lives. Spiritual
This type of wellness is the ability to understand ourselves and cope with the challenges life can bring. Emotional
This type of wellness is the ability to open our minds to new ideas and experiences that can be applied to personal decisions, group interaction and community betterment. Intellectual
This type of wellness is the ability to maintain a healthy quality of life that allows us to get through our daily activities without undue fatigue or physical stress. physical
An interactive process of becoming aware of and practicing healthy choices to create a more successful and balanced lifestyle. wellness
Making and maintaining _____ changes to improve our health and wellness is almost always easier if we have encouragement and support from our friends, family or co-workers positive
An unhealthy state or condition of the mind or body in which physical, social, emotional, intellectual, or spiritual functioning is compromised. illness
The forces or stimuli that impinge upon an individual; also, an individual's response to these forces. stress
A system of belief and practices aimed at the union of the individual self with the universal self. yoga
An altered state of consciousness in which the mind is focused in passive attention and quiet, resulting in an experience of transcendence. meditation
Use of beat, rhythm, pitch, harmony, synchrony, chords, and lyrics to facilitate healing, alter consciousness, reduce stress, facilitate movement, aid sleep, improve concentration, and more. music therapy
A method of altering consciousness by focusing attention on one thought, thereby distracting consciousness from other thoughts. hypnosis

Introduction to Professional Communication Crossword

Type
Crossword
Description

a courteous, conscientious and generally businesslike manner in the workplace Professional
establishing and maintaining a relationship between an organization and the public Public Relations
a paid communication which attempts to influence opinion Advertising
process of planning, pricing, promoting, selling and distributing goods or services which help to satisfy a market's needs and wants Marketing
the receiver hears only the content and not the feeling of the message Deliberative Listening
listening for pleasure or recreation Appreciative Listening
used to enhance, participate and understanding a relationship Empathetic listening
when the receiver pretends to listen but is thinking of other occurrences False Listening
receiver is physically hearing the words , but choosing not to acknowledge the words Selective Listening
listening to another person with the best intent but then becoming distracted Partial Listening
paying close attention to what is being said in order to fully understand the message Full Listening
truly understanding a message when the mind is quiet and free of distractions Deep Listening
is a formal meeting where a person is asked to communicate skills, experiences and interests interview
act of expressing thoughts through words Verbal communication
postures, facial gestures and expressions sometimes done unintentionally Non verbal communication
gathering of people to exchange information, ideas and suggestions on a specific subject t Group discussion
ways to communicate and present ideas and information to an audience for a specific purpose Presentations
act of analyzing, evaluating or judging Criticism
generally accepted behaviors or manners required in social relations, a profession or in life Etiquette
unfair treatment of people on the basis of characteristics Discrimination

Argument Writing Vocabulary Crossword

Type
Crossword
Description

reasoned thinking that supports a specific claim or position argument
correct or suitable for a particular time, situation, or purpose appropriate
a statement that a speaker or writer is trying to prove, usually by using evidence claim
when something such as a piece of writing is easy to understand because its parts are connected in a clear and reasonable way coherent
a justification of a claim; an explanation reason
details or quotes from a text that directly relate to the subject or problem being discussed or considered relevant evidence
not related to the subject being discussed irrelevant
the opposing viewpoint or the opposite of the main claim in an essay counterclaim
evidence that is relevant and specific well-chosen evidence
to give the reader a clear picture in his/her mind illustrates
identify information in the text that supports understanding and uses that evidence to explain ideas cite
a personal view, attitude, or judgment opinion
to move by argument or evidence to belief, agreement, consent, or a course of action convince
a piece of factual writing in which ideas on a single topic are presented, explained, argued, or described in an interesting way essay
a method of doing something which involves several steps or stages process
the specific reason a person has for writing purpose