Type
Crossword
Description

I help you find claims. I tell you how much members will pay. I can help you make updates. I can also show you who the members spoked with. Who am I? ASD
I hold correspondence that I receive but occasionally I have some that I have sent? Who am I? ECHS
I get the angry letters from members and providers. You can use me to find appeals and grievances? Who am I? Medhok
I can help you take payments, check premiums that are due and make changes to payment methods. Who am I? PNC
I have precerts, I can show you when it was approved or denied. I can tell you what service were requested and who the requestor was. Who am I? PM event history
I can be used to send EOBs to providers and members. I can also be used to send a list of providers, forms from AETNA and other outbound correspondence (both indv and group). Who am I? Print quickbase
I can show you if precert is needed depending on the procedure code, type of service and depending on the state. Who a m I? ECR
If you have the diagnosis code and/or procedure code I can tell you what they are. Who am I? Flash Code
I can tell you information regarding Medicare enrollment, I can also show you uncovered months for part D, LIS status, and tell you what Medicare plans the members have had. Who am I? CMS
I can help you search by keywords, procedure codes and/or diagnosis codes to determine coverage for a treatment, procedure, or medical equipment. Who am I? Clinical Policy Bulletin
I can show you who the content owner is, provide billing and enrollment information. I can also help you verify benefit coverage. Who am I? PST
I have a lot of information from workflows, to policies, phone numbers and links. I am your main resource for information. Who am I? E-policies
I give you most of the links to the systems that you will use, I also have helpful links and tips. Who am I? Wiki
I might be old school, but I can still help you find members, make changes to an account, find providers, search claims and many other things. Who am I? Rumba
I am one of the ways that you search for providers, I am not a system. Who am I? Doc find
I have a twin, but we are not identical. I can show you correspondence that has been received and in some circumstances some that has been sent? Who am I? IOP
17. If a member needs a new ID card, I can provide a temporary one, I can also help them find providers, facilities and I can also show them claims and EOBs. Who am I? Aetnamedicare.com

Robotics Crossword

Type
Crossword
Description

Computer aided design can be say in a short way is Cad
Follows commands you tell the robot Control mode
An information processing device whose inputs are both the desired and measured position, velocity or other pertinent variables Controller
The study of motion, the forces that cause the motion, and the forces due to motion. Dynamics
removes drive power from the robot actuators, and causes all moving parts to stop. Emergency stop
able to add resources to the system, such as memory, larger hard drive. Expandability
The procedures use mathematical algorithms along with joint sensors to determine its location of a robot Forward kinematic
It can determine a position and orientation of an object in space, as well as the robot's position within its model. Frame
re-programmable multifunctional manipulator designed to move material, parts, tools, or specialized devices, through variable programmed motions for the performance of a variety of tasks Industrial robot
I help the robot move it arms or move Joints
This is commonly used as a non-contact sensor for robots. Robotic applications include: distance finding, identifying accurate locations, surface mapping, bar code scanning, cutting, welding etc. Laser
industrial robotic arm transfers materials from one place to another. Material handling
devices or computers separate from the robot for later input of programming information to the robot. Offline programming
It moves and use mostly on this I can work will out it Robot
predicting the behavior and the operation of a robotic base the look of it Robot simulation
It help the robot to determine the environment of the robot like light heat. Sensor
The robot predicting the behavior and the operation of a robotic, kinematics emulation, path-planning emulation, and simulation of sensors. See Sensor, Forward Kinematics, and Robot. Simulation
This items we use to build buildings fix robot house. Tool
It can work without you can build fine and it not being supporter by something Base
object to the workplace by gravity. Usually, a chute or container is so placed that, when work on the part is finished, it will fall or drop into a chute or onto a conveyor with little or no transport by the robot Drop delivery

Health Insurance Crossword Puzzle

Type
Crossword
Description

What does the acronym PPO stand for? Preferred Provider Organization
What is the acronym for Health Maintenance Organization? HMO
There are two types of medical billing: Institutional and _______________________. Professional
An __________ is a statement sent by a health insurance company to covered individuals explaining what medical treatments and/or services were paid for on their behalf. EOB
What type of claim form is used by hospitals? UB-04
Another name for a Health Information Specialist is a _________________________ Specialist. Reimbursement
An _____________________________ is a digital version of the traditional paper-based medical record for an individual. The EMR represents a medical record within a single facility, such as a doctor's office or a clinic. EMR
What is the amount you pay for health care services before your health insurance begins to pay? Deductible
A __________ is a fixed amount you pay for a health care service? Copay
A primary care physician is also known as a _______________________. Gatekeeper
What is the abbreviation for out-of-network? OON
What is the abbreviation for in-network? INN
What type of managed care plan lets you choose between an HMO or a PPO each time you need care? POS
How many parts does Medicare have? Four
A 1996 federal law that is sometimes called the "privacy rule", outlining how certain entities can use or disclose personal health information. HIPAA
The reason for the visit or surgery that defines the disease process or injury. Medical Necessity
M48.1 is an example of what type of code? ICD-10
What does UB stand for in UB-04? Uniform Bill
The healthcare system, funded by the U.S. Department of Defense, that active and retired military and their dependents use. Tricare
The entity that reimburses the provider for services. Insurance companies, Medicare, Medicaid, and third-party administrators are all payers in the healthcare industry. Payer
Any health care plan, provider, or service that transmits health care information in an electronic form and is thereby governed by laws and regulations in the handling of such data. It's called a covered _______________? Entity

Argumentative Writing Crossword

Type
Crossword
Description

making a claim supporting it argument
making a claim supporting it using feelings persuasion
The position that you are trying to get your reader to accept claim
Facts that support your claim evidence
Statement that explains how the evidence supports and connects to the claim bridge
Challenging the argument by addressing the position of someone who may not agree with the argument counterargument
Demonstrating why the counterargument is wrong refutation
Who will be affected by the topic. Who will read the essay. audience
Also known as claim Thesis statement
First paragraph where you will hook the reader introduction
Paragraph that introduces the reason that your claim is valid Body Paragraph 1
Paragraph that introduces the second reason that your claim is valid Body Paragraph 2
Paragraph that introduces an opposing claim Body Paragraph 3
Last paragraph that restates the thesis statement conclusion
The first sentence in each paragraph that tells you what the paragraph is talking about topic sentence
words that show the relationships among the ideas in a piece of writing transition

Introduction to Web Design- Crossword 1

Type
Crossword
Description

A list of websites that have been visited recently. Browser History
visual communication combinin images, words, and ideas to convey information to an audience. Graphic Design
allows user to navigate by clicking with a mouse instead of typing User Interface
a programming language used for creating web pages HTML
Specially formatted documents that can contain links, images, and other media. Readable by web browsers HTML Files
A vast computer network linking smaller computer networks worldwide Internet
two or more connected computers that share resources in a certain location Local Area Network
a set of computers which are connected to each other and operate as part of the same system, able to exchange information and messages Network
A small program that can be downloaded which allows users to enhance their browser; this allows extra activities of the web for example, the Quicktime plug-in allows visitors to watch movies and Shocwave plug-in allows users to play games. Plug In
a specialized website that allows you to search through the billions of websites on the World Wide Web to find exactly what you want. Search Engine
A list of websites where the search words are found Search Result
a computer on a network that runs specialized software and stores information in order to "serve" it to the other networked computers Server
a web page's unique address on the World Wide Web that tells the browser exactly where to find the web pages web" which emphasize machine-facilitate understanding of information which will provide a more productive and intuitive user experience. URL
Text or images on a webpage where users can click to travel to another web destination. The mouse pointer turns into a hand when you hover over a link. Web Links
A single document (which can include images, videos, charts, etc.) viewable through a web browser Web Page
a collection of webpages Website
two or more computers or LANS located apart from each other that are connected together for the purposes of sharing information Wide Area Network
the information that is found on the Internet World Wide Web

Bloodborne Pathogens Crossword

Type
Crossword
Description

____ Is a company that does work place safety inspections. OSHA
Who do you tell when a team member gets injured? SUPERVISOR
A virus that attacks the immune system and shows no symptoms HIV
To protect yourself, it is important that you are aware of your ____. ENVIRONMENT
Wearing (PPE) Personal Protective Equipment like ________ can protect against pathogens. GLOVES
Bloodborne pathogens include Hepatitis B, ____, and HIV. HEPATITISC
Bloodborne pathogens are microorganisms such as ________ or bacteria VIRUSES
____ waste should be disposed of properly and never discarded as regular trash BIOHAZARD
Consider all persons body fluids/blood to be ____. INFECTIOUS
Team members can find information about Spirit's Exposure Control Plan (ECP) through ____ ____. SPIRITLINK
Team members can receive ____ ____ if exposed to pathogens. WORKERSCOMPENSATION
Microorganisms can enter the body through injestion, ____ and direct blood contact. INHALATION
____ ____ is still the most effective means to prevent transmission HANDWASHING

SharePoint Links Crossword

Type
Crossword
Description

This is a link to a web-based application that stores copies of correspondence sent from Delta Dental to our members and providers. ALFRESCO
What acronym can be used to access a document that allows you to crosscheck procedure codes? EPPJOBAID
This is a handbook that processing policies and procedures have been updated (annually) to comply with the American Dental Association’s Current Dental Terminology (CDT). DENTISTHANDBOOK
Human Resources information for Delta Dental employees. HRMS
The main resource used to verify provider information such as address, specialty, participating status, and fees. NPF
You can type this in your internet browser to take you to a special site for the Contact Center, but there is also a link to it on SharePoint. ORLCTR
A system used to view and maintain the billing and financial account information for HCR enrollees and their dependents. RMB
This document should be used to check the enrollee's group information on every call. GROUPHOLDREPORT
What is the name of the document use to find the correct queue when you are manually workflowing a request? WHATQUEUEDOIUSE
Which link in SharePoint can you find an updated article/documents for special group 32BJ? HOTTOPICS

Identity Theft Crossword

Type
Crossword
Description

SSN, Date of Birth, Address, Maiden Name, Phone Numbers and Account Numbers are all examples of... Personal Information
Mail theft, trash sifting, internet, thefts and burglaries, family members and acquaintances, and scams are all ways your ______ can be stolen. Identity
________ _________ and alerts can help to prevent mail theft. Electronic Statements
________ all unnecessary paperwork. DO NOT throw it in the garbage can. Shred
Do not leave wallets and purses in your _____. car
To protect yourself from online theft, use ________ internet sites. secure
If you become a victim of fraud, file a police report with your ______ jurisdiction. local
To protect members from Identity Theft, talk to them about _________ _______ of fraud. warning signs
Protect member's information by ___________ ID. verifying
Be cautious with use of your ____. SSN
A thief can use your identity by using your _______ card and/or ATM card to drain your funds. credit
A thief can use your identity to create ___________ ________ made with your account information on them. counterfeit checks
A thief may ______ benefits under your name. claim
To help protect yourself, ______ your credit report yearly. check
To prevent theft, do not write important ___________ down and keep it in an easily accessible. information
To help keep your information safe, avoid carrying important documents in your purse or wallet, such as your Social Security _______ or multiple credit cards. card
______ ______ is when a person obtains and uses your personal information without your permission for financial gain. Identity theft
America First strives to keep its ________ safe by informing them of possible risks. members
If you obtain a stolen ID from a fraudulent member, do not give the ID ______. back
Always follow __________ procedures. security

HIPAA COMPLIANCE TRAINING Crossword

Type
Crossword
Description

I can not take _______________ inside the Hospital. Selfies
What do the initials ePHI stand for electronically Protected Health _________ ? Information
Abbreviation for the Health Insurance Portability and Accountability Act of 1996? HIPAA
Every patient has the right to ___________ with their medical treatment and conditions. Privacy
By law hospitals must train annually on HIPAA ____________. Compliance
Hospitals have ___________ and procedures to meet Federal HIPAA rules and regulations. policies
If you suspect someone is violating the facility's privacy policy , you should? report
HIPAA security and privacy applies to everyone ______ in the facility. working
HIPAA is governed by _____ and Human Services? Health
HIPAA was created with _____ standards for all patients. Security
Accessible __________ Health Information (PHI) is limited to only that information needed for performance of services. Protected
Personally identifiable health information is protected by HIPAA includes photographic, electronic, spoken word and ______? Paper
I may not post any identifiable information on______? Social media
All information regarding patients must stay confidential. I can not even tell my friends or ____. Family
I may not share my computer log-in _____ with anyone. Password

Healthcare Vocabulary Crossword

Type
Crossword
Description

A contract with a company where the subscriber pays a regular premium in exchange for a defined set of benefits Health Insurance
Reffered to as family doctor/PCP this person administers routine and preventive care, and makes referrals for specialty services when needed. Primary Care Provider
A provider who focuses on one area of medicine. Like a cardiologist or neurologist Specialist
A contracted, pre-determined dollar amount insurance company requires a patient to pay for a particular medical service. (It requires patients to pay a small amount upfront to deter people from seeking medical care that may not be necessary.) Copay
The contracted rate a health insurance company will pay toward a specific medical service. Allowable Charges
A contracted, pre-determined percentage of the allowable charge that a patient is required to pay for a particular medical service (after the deductible is met and before the out-of-pocket maximum is met). CoInsurance
A pre-determined annual amount patient must pay before insurance begins to cover. Deductible
Annual maximum amount patient is required to pay for in-network medical services per his/her insurance plan contract (typically, copay + coins + deductible) Out of Pocket
The person who is responsible for payment of the monthly premium, or whose employment is the basis for the coverage. Subscriber
A person entitled to health insurance benefits under the subscriber’s plan. Covered Member
Insurance Company Payor
A specific package of benefits negotiated between the company and the employer. Plan
Dates during which the insurance plan is active. Effective Dates
Explanation of Benefits is a statement from the insurance company that details payments and adjustments made for services. EOBs go to both the provider and the patient. EOB
/Response from the insurance company that states no payment will be made. (service could be not covered by the insurance plan, or the insurance company may need more information.) Denial
The order in which the claim is sent to insurance companies. If patient has more than one insurance plan, we must determine which insurance should be billed primary, secondary, etc. Primary: the first insurance company designated to pay toward their allowable charges. Secondary: the second insurance company designated to pay toward their allowable charges. Filing Order
The pathway a patient takes from one provider to another. Referrals may be required by insurance before a patient can be seen by the other provider. Referral
The process whereby a physician must obtain insurance approval before a patient receives certain treatment or drugs (study, test, procedure, surgery.) Authorization

Hospital Billing Crossword

Type
Crossword
Description

National Provider Identification NPI
The note received from the insurance company after getting medical services from a doctor or hospital. It tells what was billed, the payment amount approved or denied by the insurance, the amount paid, and what the patient must pay. EOB
Portion of the bill, as defined by the insurance company which the patient owes. Deductible
Advanced Beneficiary Notice ABN
A person or persons whose account that has been sent to a collection agency for further action. Bad Debt
The cost sharing part of the bill that the patients have to pay. Coinsurance
A part of the bill that we must write off because of billing agreements with insurance companies. Contractual Adjustment
A cost sharing part of the bill that is the patient’s responsibility to pay. Copay
A coding system used to describe what treatment or services were given to the patient by their provider. Used for hospital outpatient services billed on an UB and professional services billed on HCFA 1500s CPT code
How much cost sharing that the patient must pay for medical services often before their insurance starts to pay. Deductible
A code used for billing that describes the patient’s condition. Also called ICD-10 diagnosis code. Diagnosis code
Individual who is responsibility for the bill. Guarantor
Patient class in which the patient requires a higher degree of nursing and physician care. Inpatient
A person who is a policyholder of the insurance. Also known as the subscriber, policyholder, cardholder, or beneficiary. Insured
Type of service used by doctors and hospitals to decide whether a patient needs inpatient hospital care or whether they can recover at home or in an outpatient area. Usually charged by the hour. Observation
Any service received at a hospital or clinic that is not an inpatient status. Includes Emergence Room, Observation, and ancillary services. Outpatient
A form used by hospitals to file insurance claims for medical services. Used when billing for hospital technical services. UB
Part of medicare that helps pay for doctor services, outpatient care, and other medical services not paid for by Medicare Part A. Part B
Part of Medicare that usually referred to as Hospital Insurance, it helps pay for inpatient care in hospitals and hospices, as well as some skilled nursing costs. Part A
Claim form used by doctors to file insurance claims for medical services. Used when billing for professional services. HCFA
Medicare Secondary Questionnaire MSP
Hospital Billing (abv) HB
Professional Billing (abv) PB
After a patient is discharged from, the account status is changes from Open to DNB
Hospital Account HAR
A holding tank for accounts that we have identified has issues or needs follow up performed Workqueues
Hospital Clinic System used by WVUH EPIC