All other teller's work must be audited at least___________, more often if deemed necessary. (4)
Quarterly
Audits must be completed under _____ _______. (4)
Dual Control
If a recent check deposit is the source of funds for a wire transfer, you must pull a copy of the check from OnBase and include it when faxing the ________ _______ to accounting. (2)
Wire Service Request
What is the GL short name for an ATM fee reversal? (5)
ATMFEERV
If a member opts out of Courtesy Pay, how many fees can be reversed on their second request?(5)
Half
To find out which countries are restricted for sending Western Unions, you can check the ____________ ____________ website. (2)
Payment Solutions
If status is blank and Date Retired reads ______ _______, it is okay to negotiate the check, (1)
Not Yet
Fourth regulatory item that Branch Operations is looking for during a review. (6)
Disclosures
Photocopied IDs must be_________ on all sides to the back of the voucher. (3)
Taped
________________ members is a portion of the Branch Culture section in a branch review. (6)
Greeting
What is the GL short name for a courtesy NSF fee reversal? (5)
NSFCOUR
Branch Ops will be looking to see if __________ notices and disclosures are being used. (6)
Required
Non-Members are subject to ___________ requirements. (1)
CTR
Sixth item in a daily work brick. (3)
Replens
How long must a member opt out of Courtesy Pay if they wish to have fees reversed on the second request? (5)
Six Months
Who can reverse Inactive Account/ No Current Address fees? (5)
All Staff
Which GL short name do you use when reversing IRA Maintenance fees?
INACTFEE
To do a cash advance for a non-member, you must take the ID to a supervisor for _______ review. (1)
OFAC
__________is only needed if the transaction exceeds $10,000. (1)
Occupation
How much can a Teller III reverse in fees? (5)
Sixty Six
To issue a replacement check, which GL account do you place the on-us check in? (1)
Hold
Third item in a daily work brick. (3)
Cash On Hand

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