Unit 3: Professional Communication Vocabulary Crossword

Someone who complains often,very loud.
Customer who is never satisfied, always thinks there's something wrong.
The clients of a company or a business.
When master trains his/hers employees to properly handle his/her position.
Communication from a customer for a unsatisfactory or unacceptable situation after a purchase was made.
A company’s ability to supply wants and needs from a customer.
Person in a business/company that most often interacts with the customer before and after transaction occurs.
Expects the absolute best and is willing to pay for it,Likely to complain in a reasonably manner.
The person who owns/controls a business/company.
Generally, will not complain,they will often complain to others
Their goal is not to get the complaint satisfied but to win by getting something that is not entitled to be received.
To determine what problem exist and how to correct them.
Primary group of people for which something is performed or marketed; the specific group to which advertising is directed.
a letter that is sent with something to explain the reason for it or to give more information about it, each resume you send out.
Brief account of one’s professional or work experience and qualification often submitted with an employment application.