Communications in the Workplace Crossword

This printable crossword puzzle on the topic of Career & Employment has 10 clues. Answers range from 7 to 19 letters long. This crossword is also available to download as a Microsoft Word document or a PDF.

Description

a customer that is never satisfied and always feels there is something wrong
a customer who readily complains, often loudly and at length
the client of a company or business
when a manager trains employees how to properly handle given situations
a company's ability to supply wants and needs to customers
a customer who expects the absolute best and is willing to pay for it; generally complains in a reasonable manner
a person who has control or direction of a company or business
a customer who will not complain to businesses because they will complain to other people
to determine what problems exist and how they can be solved
a person who wants to get something they are not entitled to receive; often responds with a repetitive "that's not good enough" response

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