Type
Crossword
Description

This crossword contains the following questions and answers:

Restaurant person who is a trained and knowledgeable wine professional sommelier
A hotel employee whose job is to assist guests by booking tours, making theatre and restaurant reservations concierge
Maid in a hotel who cleans the rooms housekeeper
A person employed in a hotel to receive guests and deal with their bookings receptionist
Hotel employee who handles calls from guests who want to make a room reservation reservationist
A professional cook chef
Person who accepts orders from the dining room, relays them to the appropriate stations of the kitchen, and checks each plate before it leaves the kitchen aboyeur
Tip Gratuity
Food list Menu
Employee who delivers luggage to your hotel room porter
A place to stay with lots of rooms Hotel
Another term for a booking reservation
Head waiter Maitre d
Person responsible for washing up, cleaning and basic food preparation kitchen porter
What you need to pay at the end of your meal Bill

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Hospitality Crossword

Type
Crossword
Description

This crossword contains the following questions and answers:

Another term for a booking Reservation
A morning phone call from the front desk, acts as an alarm clock Wake up call
It is a Hotel key performance indicator calculation that shows the percentage of available rooms or beds being sold for a certain period of time Occupancy
It refers to commercial transactions conducted electronically on Internet E-commerce
An extra service or product given to guest by the hotel, typically at no extra charge Amenities
A hotel employee whose job is to assist guests by booking tours, making theatre and restaurant reservations Concierge
When a guest orders food or drink to be delivered to their room Room Service
A staff who helps guest with many different personal services; these services could range from shoe polishing to parking the guest’s car Valet
The total amount of guests a hotel can cater for at any given time Capacity
A collection of independent boutique hotels that aim to showcase some of the most beautifully orchestrated hotel experiences the world has to offer Autograph Collection
An American multinational diversified hospitality company that manages and franchises a broad portfolio of hotels and related lodging facilities Marriott
The wisdom gained through practical application Experience
An information booklet Brochures
The area where guests arrive at a hotel and check-in to their rooms Reception
To have no rooms available Fully booked
Performing a variety of cleaning activities such as sweeping, mopping, dusting and polishing Housekeeper
Someone who mixes and serves drinks to customers, alcohol or non-alcohol beverages for bar and restaurant patrons Bartender
The case where some customers with a reservation do not show up to use the room(s) reserved for them, without explicit cancellation. No-Show
One or more rooms available to accommodate guests Vacancy
A person that is currently registered to stay at a property and/or has stayed at a property Guest

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Careers in the Hospitality Industry Word Search

Type
Word Search
Description

This word search contains the following answers:

assistant
barista
bartender
cashier
chef de partie
concierge
front of house
housekeeper
kitchen porter
linen keeper
manager
mixologist
receptionist
waiter
waitress

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Culinary Arts Chapter 1 Vocabuary Crossword

Type
Crossword
Description

This crossword contains the following questions and answers:

a connoisseur of good food; a person with a discerning palate. gourmet
a desirable or useful feature or facility of a building or place; convienence amenity
A type of overnight visitor lodging having basic amenities and offering the lowest-priced, hard-sided accommodations economy lodging
a large public exhibition of art or trade goods expositions
establishments that catered to travelers, traders, and visiting diplomats in ancient Greece phatnai
partial sterilization of a substance and especially a liquid (such as milk) at a temperature and for a period of exposure that destroys objectionable organisms without major chemical alteration of the substance pasteurization
the friendly and generous reception and entertainment of guests, visitors, or strangers hospitality
a professional cook, typically the chief cook in a restaurant or hotel chef
an arcade or other public place in ancient Greece lesche
a restaurant or dining room in a school or a business in which customers serve themselves or are served from a counter and pay before eating cafeteria
guides that give information and opinions about restaurants and hotels in cities or areas in the US and around the world based on the opinions of customers zagatsurvey
a place that is a popular destination for vacations or recreation, or which is frequented for a particular purpose resort
an association of people for mutual aid or the pursuit of a common goal guild
the process of subjecting food or drink to cold in order to chill or preserve it. refrigeration
fond of or adapted to luxury or indulgence in sensual pleasures; having luxurious tastes or habits, especially in eating and drinking epicurean
The person responsible for shouting out the customer’s order to the various kitchen departments aboyeur
a meeting or formal assembly for a specific activity convention
fine or gourmet cooking; food preparation as an art haute cuisine

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Chapter 11: Front Office Crossword

Type
Crossword
Description

This crossword contains the following questions and answers:

A room where guests sleep for one or more nights. SleepingRoom
A room that customers rent for an activity. FunctionRoom
Another name for sleeping room. guestroom
The part of the hotel that handles all tasks involved in preparing and selling sleeping rooms. roomsdivision
The manager in charge of the rooms division. roomsdirector
Handles everything related to selling sleeping rooms and interacting with guests. Frontoffice
The manager in charge of the front office. frontofficemanager
The person who makes reservations when guests call the lodging property. Reservationsagent
Record that includes the guest's name, address, phone number, dates of reservation, room assigned, and any special requests. reservationrecord
A count of the number of rooms sold and the number of rooms available each day. roominventory
A person that supervises the uniformed services staff. bellcaptain
A person that takes care of all guests needs as guests arrive at the hotel. doorattendant
Responsible for helping guests with luggage in the hotel. bellattendant
A phone call placed by the hotel to the guest's room at a specific time requested by the guest. wakeupcall

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Culinary Arts 1 Vocab Crossword

Type
Crossword
Description

This crossword contains the following questions and answers:

Expediter who takes orders from servers and calls out the orders to the various production areas in the kitchen. Aboyeur
Apartment-style facilities offered at midmarket prices. They have larger spaces that include a sitting area, often with dining space, and small kitchen or bar area, in addition to a bedroom and bath. All-Suite Properties
A service or product provided to guests for their convenience, either with or without an additional fee. Amenity
The most widely recognized rating service in the United States; it uses a diamond system in judging overall quality. AAA Tour Book
Employees who work outside the public space. _______ positions include chefs, line cooks, pastry chefs, dishwashers, dietitians, and menu planners. Back of the House
A coffeehouse usually offering pastries and baked goods. Cafe
An assembly line process of serving food quickly and cheaply without the need for servers. Cafeteria
A group of restaurants owned by the same business organization. Chain
A mark of respect and distinction that describes a professional cook who has reached the position through hard work and dedication to quality. Chef
A branch of a foodservice operation set up and operating in a place belonging to another commercial enterprise, such as a monument, museum, or ballpark. Concessions
Businesses that operate foodservice for companies in the manufacturing or service industry. Contractors will manage and operate the employee dining facilities. Contract Feeding
A gathering of people, all of whom have something in common. They are often all members of a particular organization, or they may simply be individuals who share a hobby. Convention
Facilities specifically designed to house large-scale special events, including conventions, expositions, and trade shows. Convention Centers
Clean, low-priced accommodations primarily designed for traveling salespeople, senior citizens, and families with modest incomes. Economy Lodging
A person with a refined taste for food and wine. Epicurean
Large shows, open to the public, that highlight a particular type of product or service. Such shows give manufacturers and service providers a chance to display their offerings to many people at a single event. Expositions
Employees who serve guests directly. _______ positions include managers, assistant managers, banquet managers, dining room managers, maître d's, hosts/hostesses, cashiers, bar staff, serving staff, and busers. Front of the House
Properties that cater to travelers in search of a wide range of conveniences. They offer larger rooms and well-trained staff and feature amenities such as swimming pools, room service, fitness centers, or services for business travelers. Full-Service Properties
A lover of fine food and drink. Gourmet
Associations of people with similar interests or professions. Guilds
An elaborate and refined system of food preparation. Haute Cuisine
The services that people use and receive when they are away from home. This includes, among other services, restaurants and hotels. Hospitality
A system that assigns certain responsibilities to kitchen staff. Developed by Georges August Escoffier. Kitchen Brigade System
Private clubs for the ancient Greeks that offered food to members. Lesche
Hotels that offer top-of-the-line comfort and elegance. While often defined as part of the full-service sector, luxury hotels take service and amenities to new heights of excellence. Luxury properties
A rating system better known in Europe than the United States, but it has recently begun rating organizations in the United States and elsewhere. Restaurants are rated from one to three stars. Michelin Guide
These fall somewhere between the full-service and economy sectors. They are designed for travelers who want comfortable, moderately-priced accommodations. Also known as tourist-class properties. Mid-Priced Facilities
A major American rating resource. The _____________ rate thousands of properties with a five-star system. Mobil Travel Guide
Typically either structures built to memorialize something or someone, or structures recognized for their historical significance. Monuments
Process of making milk safer to drink by heating it to a certain temperature to destroy harmful bacteria. Named for Louis Pasteur. Pasteurization
Establishments that catered to travelers, traders, and visiting diplomats in ancient Greece. Phatnai
These systems allow servers to enter orders and prompts for other order information. POS System
This technology can serve a variety of functions by which managers and staff can improve guest experiences, such as scheduling, database maintenance, accounting, and sales. PMS System

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Hospitality and Tourism Chapter 10 Vocabulary Crossword

Type
Crossword
Description

This crossword contains the following questions and answers:

Is large and provides many services. Full-Service Hotel
A hotel staff member who helps guests make arrangements. Concierge
Designed to provide for the special needs of conventions and trade shows Convention Hotel
An exhibit during which people show the goods and services they have to sell. Trade Show
The space where a trade show is held Exhibit hall
A large building designed specifically to hold large meetings, conventions, and trade shows. Convention Center
Provides the highest level of amenities, service, room furnishings, public spaces, and technology. Luxury Hotels
Caters to the vacationer or leisure traveler. Resort Hotel
A place that provides entertainment, recreation, and relaxation for vacationers. Resort
A hotel accommodation that consists of more than one room. Suite
Focuses on charging lower prices, which it is able to do by providing fewer services than a full-service hotel. Limited-Service Property
Consists of breakfast foods that do not need to be cooked. Continental Breakfast
Offers a medium level of service and midrange price. Limited-Service hotels
Have the lowest rates and least amount of service. Budget Hotels
Includes a variety of accommodations that provide less personal service than a full-service hotel, but more than a motel. Specialty Accommodations
A lodging facility where 60% or more of the total occupancy is generated by conferences. Conference Center
A private home offering one or more guest rooms. Bed-and-Breakfast
An inexpensive place to stay where sleeping rooms, bathrooms, and kitchen facilities are shared. Hostel
The day-to-day running of the hotel. Hotel Managment
A group of independent hotels that creates a central office for reservations and marketing. Referral System
Another way of saying 'Referral System' Affiliation Group
Another way of saying 'Referral System', plural is Consortia. Consortium
The official rate for one night's lodging at a lodging property. Rack Rate
The price actually charged to a guest for one night's lodging. Room Rate
A room rate that includes meals. Meal Plan
The whole idea of the lodging property or chain. Lodging concept

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Functions of Hotel Front Office Word Search

Type
Word Search
Description

This word search contains the following answers:

Written
Strategies
Relevance
Oral
Manager
Function
Duties
Communication
Beverages
Visual
Settlement
Receptionist
Night Audit
Information
Food
Department
Cashier
Bellboy
Valet
Sales
Presentation
Marketing
Housekeeping
Entertainment
Concierge
Booking
Attendant
TImely
Reservation
Personnel
Manual
Guest
Electronic
Complete
Bill
Accounts

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OCCUPATIONS Crossword

Type
Crossword
Description

This crossword contains the following questions and answers:

Somebody who plays an instrument. musician
Somebody who fixes teeth. dentist
A person who serves food. waiter
Someone who fixes cars. mechanic
Somebody who catches criminals. police officer
A person who plays sports. athlete
Someone who acts in a movie. actor
Somebody who helps sick people. doctor
A person who helps a doctor. nurse
Somebody who helps sick animals. vet
Somebody who puts out fires. fire fighter
A person who goes to outer space. astronaut
A person who paints pictures. artist
Someone who cleans buildings. cleaner
A person who tells us the news. journalist
A person who makes bread baker
A person who cuts hair hairdresser
Someone who helps you find information in books librarian
Someone who designs buildings architect
A person who answers phone calls in an office. receptionist
Someone who delivers mail. postman
A person who sews clothing. dressmaker
Someone who serves people in a shop. shop assistant
A person who defends people in court lawyer

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Event Planning Terms-Section 2 Crossword

Type
Crossword
Description

This crossword contains the following questions and answers:

Representative of an entertainer who arranges for appearances, performances or shows. agent
Any products that can be purchased separately, as opposed to in a package. alacarte
Person at a venue or facility who can arrange for transportation, tours, tickets or restaurant reservations. concierge
Light morning meal that usually includes coffee, tea, juice and rolls. continentalbreakfast
Total number of guests at any point in time. count
Person who guides discussion for panels or in small groups. facilitator
A festive occasion or a lavish social event usually with entertainment or a speaker. galadinner
A session to which all conference attendees are invited. generalsession
Actual number of guests attending an event. headcount
Table at which honored guests sit. headtable
Number of occupied sleeping rooms in a hotel on any given night. housecount
Minor, miscellaneous expenditures. incidentals
Person or company who prepares and delivers food at a facility. off-sitecaterer
Facility offers catering services on-site. on-sitecatering
A catering company that appears on a list offered by a venue from which meeting and event planners must choose. preferredcaterer
A person or company charged with publicizing an event. promoter
A social gathering with food and drinks often held to welcome guests. reception
A platform for people or materials, often put together to form a stage. risers

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hospitality Word Search

Type
Word Search
Description

This word search contains the following answers:

administration staff
creche staff
wedding planner
event manager
silver service staff
concierge
receptionist
car park attendant
dishwasher
housekeeper
beautician
caretaker
porter
nail technician
masseuse
gym instructor
cashier
delivery person
security guard
manager
lifeguard
cleaner
waiter
bar staff
chef

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