Type
Crossword
Description

This crossword contains the following questions and answers:

On what day each week can each eligible T-Mobile line can get in on various offers Tuesday
Upgrade program that allows you to upgrade once half the cost of your phone is paid off Jump
Feature that gives 10GB high speed hotspot ONEPLUS
You get a $5 discount per line when you enroll into this Autopay
Charges that bill to a customer’s account after the bill cycle in which they occurred LateBillables
Team to send customer pain points to TVoice
Courtesy credit code for customer's issue Non-T-Mobile error GDWILL
New System to use to add new lines of service Dash
Step number 9 for existing customer's Change of responsibility MoveAuthorization
Program to pay off devices or ETF's for previous carrier when they switch to T-Mobile Carrierfreedom
T-Mobile ONE ________ plan is for employees of large companies who have an agreement with T-Mobile Amplified
Requirement added back for Carrier Freedom as of March 30th, 2018 Tradein
This program allows participating Verizon customers who BYOD to get reimbursed for their previous carrier's remaining device payment plan balance, ETF, or both (hint: add the #) #GETOUTOFthered

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Customer Service Week Crossword

Type
Crossword
Description

This crossword contains the following questions and answers:

Recognize with gratitude; be grateful for appreciate
Transmit information communicate
A form used in making a request application
When a customer's service is not working we submit a ____ ticket trouble
Someone who pays for goods or services Customer
The opportunity to pay a bill late without having services shut off is an arrangement
Hear with intention listen
Watch your ______ when speaking to customers tone
Work done by one person or group that benefits another service
To add autopay a customer must log into smarthub
Being of service or assistance helpful
A facial expression characterized by turning up the corners of the mouth; usually shows pleasure or amusement smile
The first known use of a ______ was in 1885 phone
Customers that put their services on vacation over the summer are called snowbirds
If the caller is upset, stay calm

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Customer Service Week Crossword Puzzle

Type
Crossword
Description

This crossword contains the following questions and answers:

Your most important communication tool when you’re on the phone is your _____. voice
Another word for internal customer is _____. coworker
Taking personal responsibility for a customer’s complaint is taking _____ o w n e r s h i p
You sound more relaxed and friendly when you _____ while talking on the phone. s m i l e
You start each call with a friendly ____ g r e e t i n g
Offering a customer additional products or services is cross-selling or _____. u p s e l l i n g
With angry customers it’s important to let them do this, _____. v e n t
A positive one will make your day better. a t t i t u d e
The annual celebration of the importance of customer service is _____. (3 words). CustomerServiceWeek
Customer complaints should be seen as _____ to improve service. opportunit
Delighting your customers means _____ their expectations. exceeding
When speaking with customers you should vary the _____ of your voice. Tone
The people you serve each day. customers
Anticipating problems, heading them off and alerting customers is being _____. proactive
Treat each customer as if they’re the _____ one you’ll deal with that day. only
Customers who have their complaints satisfactorily resolved tell an average of how many people? five
The most important customer service skill is _____. listening

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Banking Terms Crossword

Type
Crossword
Description

This crossword contains the following questions and answers:

Bank branch offices, hours of operation, availability of ATM Location
Direct deposit, automatic payments, overdraft protects, online banking, discounts or free checking for students Special Features
Monthly charges, per check costs, printing of checks, balance inquiry cost, ATM checks Fees
Minimum balance, holding period for deposited checks Restrictions
An payment system where bills are paid through direct withdrawal from a bank account Automatic Payment
A financial cooperative owned by its members to serve its members. It offers the same financial services as a bank Credit Union
Allow customers to get cash and conduct banking transactions ATM
An account that allows you to deposit money and write checks on that account. Checking Account
The amount of money currently in an account Balance
A business that keeps money safe fro its customers, lends money to borrowers, and provides other financial services Bank
A banking card that can be used to purchase goods and services electronically. The amount is transferred immediately. Debit Card
The least amount of money a bank requires when opening an account Minimum Deposit
The money put into a bank account Deposit
A savings or checking account set up in the names of more than one person Joint Account
The money a bank pays for the use of a person’s money. Interest is referred to in terms of annual percentage rate (APR) Interest
Tells how much money you currently have in your account (account balance) Inquiry
A secret number or code that protects the security of an account PIN
An amount of money taken out of an account Withdrawal
A bank account that allows you to put money away to use later. The bank pays interest in exchange for the use of the money in the account Savings Account
Business done with a bank, including deposits, and withdrawals Transaction
A bank employee who performs banking services for the public, such as cashing checks and accepting deposits Teller

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WirelessWorldInc Crossword Puzzle

Type
Crossword
Description

This crossword contains the following questions and answers:

Switching to Boost Mobile. PortIn
Current customer deciding to get a newer, better phone. Upgrade
Extension that allows customers to pay their phone bill 14 days after their billing date is due. Premier Program
Must check this before upgrading or porting anyone over. Eligibility
Loyalty program. Five Stars
Guarantee of compensation for loss, theft, or damaged phone. Insurance
Must be paid while making your claim. Deductible
Included in the price of the phone. Activation Fee
Meaning a set number of gigs isn't specified. Unlimited
Only LG series with a pen. Stylo
Case with kickstand and clip. Holster
Allows customer to pay on their own, and also gives them a $5 discount. Auto Pay
This is at the bottom of all WW receipts- in reference to refunds/ exchanges. All Sales Are Final
Aside from boost gear and a lanyard, this must be on your person at all times. Nametag
Gives customer the option to add up to 5 lines. Family Plan
Make sure customer is taken off of this before creating a family plan. Grace period
New Boost Mobile branded accessories. Ondigo.
Selling something for more than what it actually costs. Upselling
Also known as ICCID SIM CARD
App that gives customer a $5 credit after the 3rd on time payment. Boost Dealz

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Bill of rights crossword puzzle

Type
Crossword
Description

This crossword contains the following questions and answers:

Which amendment protects you from searches without reason? Amendment4
Which amendment stops soldiers from staying in a home without the owners consent? Amendment3
You have the _ to a speedy and public trial.(what is the blank) Right
Amendment 1 allows you to practice your what dreely? Religeon
Acoording to amendment 2 You have the right to BearArms
How many amendments are in the bill of rights? Ten
Crime that is punishable by the death sentance captial
If you are the defendant you have the right a? Lawyer
You have the right to peacefully _ ? Assemble
First ten amendments of the costitution? Bill of Rights
Cops need this to search your home. Warrant
Gathering signatures to make a change is called a ? Petition
The 7th amendment gives the right to a trial by a ? Jury
Amendment 9 gives you rights not listed in the Constitution
What is a abreviation for the president? POTUS
You can't make a law removing your freedom of ? Speech
Amendment 5 does not allow _ jeopardy Double
Amendment 5 does allow? Self incrimination
Amendment 6 gives you the right to a __ Jury impartial
Amendment 2 says there can be a well regulated? Militia

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Robotics Crossword

Type
Crossword
Description

This crossword contains the following questions and answers:

Computer aided design can be say in a short way is Cad
Follows commands you tell the robot Control mode
An information processing device whose inputs are both the desired and measured position, velocity or other pertinent variables Controller
The study of motion, the forces that cause the motion, and the forces due to motion. Dynamics
removes drive power from the robot actuators, and causes all moving parts to stop. Emergency stop
able to add resources to the system, such as memory, larger hard drive. Expandability
The procedures use mathematical algorithms along with joint sensors to determine its location of a robot Forward kinematic
It can determine a position and orientation of an object in space, as well as the robot's position within its model. Frame
re-programmable multifunctional manipulator designed to move material, parts, tools, or specialized devices, through variable programmed motions for the performance of a variety of tasks Industrial robot
I help the robot move it arms or move Joints
This is commonly used as a non-contact sensor for robots. Robotic applications include: distance finding, identifying accurate locations, surface mapping, bar code scanning, cutting, welding etc. Laser
industrial robotic arm transfers materials from one place to another. Material handling
devices or computers separate from the robot for later input of programming information to the robot. Offline programming
It moves and use mostly on this I can work will out it Robot
predicting the behavior and the operation of a robotic base the look of it Robot simulation
It help the robot to determine the environment of the robot like light heat. Sensor
The robot predicting the behavior and the operation of a robotic, kinematics emulation, path-planning emulation, and simulation of sensors. See Sensor, Forward Kinematics, and Robot. Simulation
This items we use to build buildings fix robot house. Tool
It can work without you can build fine and it not being supporter by something Base
object to the workplace by gravity. Usually, a chute or container is so placed that, when work on the part is finished, it will fall or drop into a chute or onto a conveyor with little or no transport by the robot Drop delivery

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Computer Safety Crossword

Type
Crossword
Description

This crossword contains the following questions and answers:

Small circuit board that controls processing within a computer microprocessor
Physical parts of a computer Hardware
A program that contains instructions for a computer Software
Applications are also known as Apps
Consists of information Message
Refers to the method used to enter or transmit your message to a computer Input
Information or data retrieved or received from a computer Output
"Brain of the computer" CPU
Input/Output device that reads data from and writes data to a disK Diskdrive
Output device that displays text and graphics on a screen Monitor
Input device used for commands and navigation Mouse
Input device with an arrangement of letters, etc. Keyboard
First line of defense Password
An unauthorized user able to access and misuse information Hacker
A destructive program loaded onto a computer Virus
Defamation by written or printed words or pictures Libel
Defamation by oral utterance Slander
A program that allows users to view web pages and online information Browser
Sotware that has been written to detect, isolate, and destroy viruses Antivirusprogram
A web address URL
Any word, phrase, or picure that, when clicked, take the user to another location Hyperlink
Electronic mail Email
Playing video and sound in real time Streaming
Retrieving somehting fromt he internet and storing it on a disk drive Downloading
Using material antoher person has created and claims it as your own Plagiarism

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T-MO BINGO

Type
Bingo Cards
Description

These bingo cards contain the following answers:

spend $50 Accessories
add a line
add jump or insurance
screen protector n case combo
car charger
bring your business card
Purchase dream VR ($20)
Refer your 1st Friend
Refer your 2nd Friend
Add A Tablet
Add A Watch
T-Mobile one Plus
Add a Sync up and Drive
Purchase a Bluetooth Speaker
Purchase a wireless Charger
visit store on Tuesday
Refer a 3rd Friend
Add A Line
Upgrade your device
Purchase MicroSD card
Purchase portable charger
Spend $100 on Accessories
Spend $75 on Accessories
Start new Service

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Computer Crossword Puzzle

Type
Crossword
Description

This crossword contains the following questions and answers:

A screen that displays an image that is being generated by a computer. monitor
The set of keys that are used to type words on a computer or typewriter. keyboard
A small device that is connected to a computer that you move with your hand to help you click on items on the computer screen. mouse
A machine that is used for printing documents, pictures, etc. printer
An electronic device that can intensify speeches, music, etc., and made audible throughout a room, hall, or the like. speaker
A set of facts or figures that can be displayed through a computer, especially in columns. table
or the Central Processing Unit is the component of a computer system that processes and exchanges data with the peripherals. CPU
The main circuit board of a computer that holds together many of the important components of a computer. motherboard
are on a keyboard to help you enter information on the computer. Keys
where you can find the images on your electronic device. Screen
where you can find the physical components of an electronic device. hardware
a computer program where you can look up and information on the internet. Browser
A group of files or documents that are stored together by a title on your computer. folders
A brief comment or explanation. notes
A small picture on a computer screen that represents a program or function that can be opened. icons
Booting a computer system again usually due to a problem. reboot
A special kind of cord that enables you to connect a computer to another device. USB
An disk that contains usually a video recording or computer data. DVD
To look up something. search

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xfinity mobile Crossword

Type
Crossword
Description

This crossword contains the following questions and answers:

this service allows college students living on campus to stream live and Xfinity On Demand shows and movies to their laptops, desktops and mobile devices. Campus
with this app users can locate and get directions to over two million Xfinity WiFi Xfinity WiFi Hotspots app
this app It's used for things like setting up data notifications, viewing your account statements, managing account settings and contacting Xfinity Mobile Specialists Xfinity mobile
At the beginning of every _______, we give you 100 MB of free shareable 4G LTE data, just to start things off right. month
with this plan We never cap the GB that you use or reduce your data speeds, so you'll always have the data you need. There are no service interruptions and no overage charges on your bill. Unlimited data
You cannot add new lines or services to your Xfinity Mobile account if you cancel your _________ Xfinity Internet service.
Letting the customer know early in interaction how important they are to us, and that we appreciate their loyalty falls _______ S4X behavior Show Appreciation
Keep the customer informed throughout the interaction falls under ________ S4X behavior Set Clear Expectations
apps that are already built it a XM phone are ? Preloaded
lets customers quickly listen to voicemail messages in the order they choose Visual Voicemail
the ______ app helps customers stay connected on the go Xfinity Connect
you receive a customer who is interested in signing up for Xfinity Mobile, please transfer them to Mobile Sales
We waive or refund the charges for the new device. Do not perform an RMA. cannot

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