Chapter 12: Human Communication in the Workplace Crossword

a communication strategy designed to persuade listeners, readers, or viewers to do something.
Rules for ways of behaving that are specific to a given cultural group.
messages sent from the higher levels to the lower levels of an organizational hierarchy.
the communications that are sanctioned by the organization itself and deal with the workings of the organization.
the informal lines through which messages in an organization may travel.
organizational messages about just any topic germane to workers and the organization.
the situation in which certain workers receive little or no information or when some people are excluded.
a condition in which the amount of information is too great.
messages between equals in an organization.
the process by which an experienced individual helps to train a less experienced person.
a broad process of enlisting the aid of other people to help you solve a problem or offer insights that bear on your problem.
an organized group of people who work together to achieve compatible goals.
a principle that claims that in any hierarchical organization, employees will rise to their level of incompetence.
a communication strategy designed to convey info so as to establish positive relationships between a group and the public.
a form of workplace sexual harassment in which employment opportunities are made depending on the granting of sexual favors.
unsolicited and unwanted sexual messages.
messages sent from the lower levels of a hierarchy to the upper levels.
in organizational communication, a merging of employees values with those of the organization.
Treat grapevine information as _____________.
Assume your messages will be __________.